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Cleanliness, friendly, hospitality

The room was very clean and staff very helpful

The hotel is perfectly pleaaant but lacks the nuanced touches of a genuine 5 star. Some ameneties such as the playground and playarea are tired but the food in the restaurants is hearty and satisfying. Our room with a pool was lovely for a family of three and modern.

Wir hatten schönen Meerblick, Zimmer waren gut. Sauberkeit könnte besser sein. Teils schimmel. Essen für 7 Tage okay, hat immer ähnliche Sachen. Angestellte waren freundlich und hilfsbereit.

Amazing, very family friendly resort, sparkling clean, very friendly staff, amazing food, mini club, animation team-all was great. Rooms of a great size, special thanks to our cleaner. We’ve stayed with own pool and it was of a great size, very private, we could relax by the pool while our baby slept inside.

Siano stati bene a parte il responsabile dell'animazione Yaroslav molto molto maleducato

Sehr schöne Anlage, die noch etwas ausbaufähig ist. Es ist alles neu, sauber und die Zimmer sehr schön. Für ein 5 Sterne Resort ist aber noch Luft nach oben vor allem bei der Verpflegung. Die Qualität des Essens und der Getränke ist für ein 5 Sterne Hotel sehr minderwertig. Oft Pressfleisch vor allem beim Aufschnitt, Hamburger etc. die Getränke sowohl in den Restaurants als auch an der Bar sind von billigster Qualität. Was auch noch zu erwähnen ist ist der Geruch der Handtücher und das sehr kalte Wasser in allen Pools. Positiv zu erwähnen sind definitiv alle Angestellten. Vor allem die Bardamen von Pool 2 und die Animateure Farid, Noam und Janis - toller Job! Unterm Strich war es ein gelungener Urlaub, danke Kiani Beach Resort!

We spent 2 weeks at Kiani Beach Resort in June as a family with 2 kids, staying in a premium room with private pool. The room was modern, clean, and spacious, but the first impression was poor: only a refilled bottle of water in the fridge, no minibar, and weak AC. Despite staff advice to keep it running all day with a second card, evenings were uncomfortably hot, and we often had to open windows to cool the room. Other issues included a broken safe, faulty window lock, and a pool shower connected to hot water. Guest relations were disappointing. A followup call from management after 1w felt defensive, even implying we didn’t know how to use the safe or window. Food was average. KBR2 was the cleanest and offered the best variety, while KBR3 served fresh pizza. The constant fruit supply was a highlight for the kids. Drinks and coffee in the standard all-inclusive were very poor, with bottled water or even a Greek frappé available through an “All-Inclusive Plus” upgrade (€20/day per adult). This felt unreasonable for a 5-star all-inclusive in Greece. Positives: the Kids Club was excellent, with Lili and team running fun programs, and special thanks to Mr. Giorgos, Mr. Spiros, Mr. Anestis, Ms. Anka, and Ms. Betty for their real Greek hospitality. Negatives: stony, poorly groomed beach with only ~45 beach loungers for 1000 guests, weekly change of beach towels, hygiene issues (self-service ice cream, shared cloths for cleaning tables and seats), and a overpriced mini market.

Das Resort ist sehr schön, besonders die 3 Pools und Restaurants. Strand geht so, sehr klein und ziemlich schmutzig. Das Essen und die Getränke waren nur semi, es war extrem viel Auswahl aber die Qualität war nicht so gut.

All the little things were lacking. We tried to put in an early morning breakfast request at 8pm and they said they couldn’t do it because it had to be in by 7pm, but we could see the handwritten list still. No slippers or robes. Bathroom tub was very dated and leaked in the bathroom. Exhaust fan was filthy. Fan didn’t work (maintenance was quick to fix) TVs didn’t work (maintenance was quick). Doors don’t deadbolt. Safe was locked and had to be opened. Shampoo dispenser didn’t work. Food wasn’t great. Beach was nice and chairs were easy to get and there were lots of pool toys available. No service on the pool deck or beach.

A great hotel, with lots of activities and entertainment for kids both big and small. The food options are great, and as a vegan I had a number of options every meal which is different to usual holiday locations. The new and old buildings mean there's plenty of space for everyone and you can always find a sunbed

Le buffet est varié et fourni. La literie est au top !

All inclusive was awesome and so was the room. Loved the individual pool. Food was marginal. Stay away from the processed stuff.

Essen frisch und abwechslungsreich. Der privater Pool war ein Highlight, ebenso die stets makellose Zimmerreinigung. Abends gab es unterhaltsame Shows, besonders die beeindruckende Shaolin Acrobatic Dance Show. Yoga & Zumba mit Michelle waren ebenfalls klasse – vom Yoga habe ich richtig profitiert. Rundum gelungen – wir kommen gerne wieder!

Great family resort. My 5 year old loved the kids club and activities. Pools were lovely temperature (though the water slides one was cold) All inclusive wasn’t the best I’ve had. Breakfast and lunch were fine but by dinner we preferred to leave the hotel. If you go right along the beach there was an excellent place for dinner and cocktails. Overall a good hotel. We had a great time and my 5 year had the best holiday which is the main thing!

Hôtel très bien sauf pour la nourriture ( nous étions souvent au 3 eme restaurants). Il y à suffisamment de transat pour s installer. La plage de sable est agréable.

Beautiful room (superior maisonette) with plenty of room for a family of 4. Great pools, particularly in the newer blocks for swimming (lane pool), food was good but not excellent. Entertainment was good, particularly the music quiz, acrobats and Greek night. Drinks service was good too and much better if you do the upgrade package which we did part way through our holiday. Not much going on round the hotel so I’d recommend hiring a car and a visit to Kournas lake to see the turtles.

Vacances en famille impeccable. Chambre avec piscine privée. All inclusive et repas variés. Calme et activités pour tous les âges.

Très bon hébergement, les chambres étaient parfaites La nourriture variée mais idem à tous les all in pas exceptionnelle Un peu isolé et retiré de la ville