제우스 돌체 아테네

Room was dirty, multiple items in need of repair. Someone entered our room one evening after we were in bed sleeping…broken dead bolt on room door!

Evening buffet wasn’t too bad, but we arrived about an hour into service and there wasn’t mix left. The bedroom was meant to be for 2 adults and 1 child, what we for was 2 single beds shoved together and no bedding for the “sofa” bed. Breakfast was poor.

Food was below par and very basic. Staff was friendly and helpful, room condition could be improved on.

The Zeus Dolce aspires to be a five star hotel, it advertises itself as a five star hotel, it has the potential to be a five star. It is not a five star hotel at the present time!!! We booked the executive sea view bungalow, $300+ per night. Get to our room, no remote for the tv, light on the make up mirror didn’t work, safe didn’t work. The floor in the room was filthy. Dead bolt on door didn’t lock. (More on this later). The fitness center was dirty and most of the equipment was broken. Several elevators were out of service, We were in bed sleeping when someone came into our room, no working dead bolt! Whomever came into our room left quickly once he knew someone was home. We called the desk and they told us one of the staff accidentally entered our room? The next day we comprised a note with all of our concerns, the main one being the intruder, we took it to the front desk, Alexandra offered us a different room which we took, however it had no working internet. She also informed us that it wasn’t a staff member who entered our room??? In any event this hotel needs to improve tenfold to be a five star! The hotel did comp us a meal at one of the restaurants for our troubles. I highly recommend that people avoid this hotel.

Staff and place was clean. Definitely not a 5 star hotel, even 4 star is a push. Everything costs extra. We came

Frosina in the spa was wonderful! It was a great stay - other staff also helpful with a few mix ups in our stay. Over all, we enjoyed it!

Fint ferieresort, desværre er ingen af faciliteterne åbne tidligt på sæsonen.

Great room, great view, great value, great stuff

Kakarlaken in Zimmer, sehr kleine Frühstücksausfall

Mal ein paar neue Kopfkissen und ein neuer Anstrich wäre nicht verkehrt

Superb hotel and it's amenities

Staff: not interested, poor welcome, empty hotel but no initiative to offer an upgrade (even paid), room booked says mountain view, but is essentially the back of the property which is an unkept slope. Room: small, and should not allow us to book for 4 plus luggages, essentially we’re crabbing in the room. In room service: concierge insist we use the non-existent QR code in the room. When they realised there’s no QR code in our room (older room), they suggest we come down to reception to collect otherwise it’s a fee to deliver to our room. Breakfast: Rubbish machine coffee provided, although barista onsite. Hotel does not advise you that the barista coffee for a cappuccino is included as part of your breakfast but any other drinks are chargeable. However, you will get a displeasing look from the barista if you go for a second as it’s only a single person running the set. Beautiful hotel but in sad state. Not lively at all considering it’s far from Athens city, some attempt to put some live into the hotel should be made. Staff need motivation or a turn-around of staff.

staff were very nice, but hotel rooms are old!

Excellent

The room was very nice, clean no issues. The property is beautiful. It is secluded, you cannot walk to anything. There’s only one restaurant, the food was good, but it is expensive.

Nice selection of food

fantastic location - wonderful ameneties - great service

Way overpriced, only one restaurant open and at specific times, no entertainment offered. None of this was disclosed on website when booking! pool was so dirty nobody went in. All inclusive cost so much and couldn’t use it on a la carte or room service!!! I actually lost money on it. Front desk did not answer phone calls

Beautiful location. Helpful staff

The hotel experience was profoundly unsatisfactory, leading me to assert my entitlement to a refund for the entire night’s stay. We had reserved a suite with a private pool, which was disappointingly cold. Despite our request for heating, the staff informed us that it was not feasible. This discrepancy between the advertised amenities and the actual experience is unacceptable. While an alternative room with a hot tub was offered, its heater malfunctioned after repeated attempts. The room’s layout, featuring a steep and narrow staircase leading to the bedroom, appeared to be designed for additional staff. Furthermore, numerous fixtures and handles were broken within the room. The restaurant and dining area was similarly inadequate, resembling a dormitory cafeteria. Considering the substantial financial investment, we felt deeply deceived and underpaid for the accommodations provided. The room’s condition and the misrepresentation of the amenities were unacceptable. We express our profound disappointment with the experience. Brent Kulp