그랜드 코스탈 호텔

Erg slecht ontbijt. Ontbijt op bestelling en lang wachten. Geen variatie. Niet vriendelijk personeel. Geen lift. Kamers ruiken muf. Te duur en slechte service.

Dagelijks erg eenzijdig ontbijt. Personeel niet vriendelijk.

Property was a bit dated, but ok for short stay.

Very noisy from the cars passing. Needs better soundproof or windows.

The room was in good condition and the staff were very good and friendly. Rommel was very helpful and we enjoyed his service on the drives that we had with him. Brian too was also helpful. We enjoyed our stay

I booked this hotel because it had a pool and a room with a balcony. However, as there was no leisure area next to the pool, but only a narrow "patio" with café style tables and chairs next to a highway with very heavy traffic, the pool was useless. Furthermore, as the rooms all faced a covered courtyard, where the restaurant was, the balconies were in an enclosed space 3 meters above the guests in the restaurant, so also useless. The enclosed courtyard faced the highway, and the roof enhanced the sound, so it was the most noisy room I have ever stayed in. In addition, Guyanans apparently like to load their cars with the largest stereos in existence and drive around with music blaring out the windows. To top of the noisy experience, the breakfast crew chose to turn on loud music in the kitchen at 6:57 on Sunday morning.

Did not receive complimentary breakfast despite booking with Expedia (a waiter mentioned this to us on our last day of our second stay (had to switch hotels for one night due to lack of space). Limited and struck pool hours (kicked a 18 month old out of the pool at exactly 6pm- she was quietly swimming with her mommy and they were not given a heads up that they strictly enforce the pool hours (pool closes at 6). Even an extra 10-15 minutes would have been nice as my granddaughter had heatstroke and would have benefitted by even an extra 15 minutes of cooling down.

Rooms outdated.The maids did a great job tidying the room and the beds were immaculate every day however the following are the main reasons I’m giving it 3 stars - we were told on our last day post check out (from Kevin) that because we booked with Expedia we were supposed to get breakfast daily- at no point during our stay were we told that by the front desk staff. (Not a cheap expenditure). When staying here request a room away from the main staircase (overlooking the dining area) as well as away from the road- both areas are Very noisy despite having a white noise machine provided in each room ( a saving grace) Pool hours should be longer than a strict 6 pm especially after long days exploring in the heat. My 18 month old granddaughter was not allowed to have a daily dip past 6 ( we were only at the hotel prior to 6 one day and on that day at Exactly 6pm (they got into the pool at 5:45) my daughter in law and granddaughter where told to get out of the pool! They were not even given an extra 15 min of splash time.

The room was in good condition and the staff was very nice . The only thing i couldn't deal with is de noise from the traffic. My room was close to de road.

They floors are spotless, this is an amazing place to stay.

Yes

Very good

Staff very helpful thanks to Romel for his generosity in helping when questions are ask.

Rooms were in very run down conditions. Had to get lysol from relatives the first day of stay, to spray bathroom/toilet bowls to get rid of smell. Mosquitoes were in bathroom sink. Overall room condition were poor. Very surprised.

The room was kept clean and my stuff was safe and I didn’t had to worry about others touch my belongings.

Todo súper bien

The dining area staff, specifically David and Troy, were truly exceptional, demonstrating great helpfulness and attentiveness to our every need. Grand Coastal would benefit greatly from employing more individuals who exhibit such pride in their work. The front desk receptionists were also very welcoming upon our arrival. We anticipate visiting again in the near future. Please continue your excellent work.

The room was quite clean and tidy .. staffs were kind and courteous... overall was a great stay definitely would recommend.

Thankful for the kindness provided by some of the staff.

Staff was always polite and helpful. Hotel is clean but very outdated!!! It needs a total renovation.