Shama Hub Metro South Hong Kong

They said we can check in at 3:00pm, but the room cleaning has finished about 20 min later. When we went up to the room, I found several shopping bags with full of hangers and some groceries near elevator, thought somebody lived in the room and left late. When we checked out, they asked us to wait about 10 min more and sent staff to check the room before return our deposit. Then they called us and told they lost hangers which supposed to be in the room. I could not believe their attitude. They took out those stuffs, put in front of the elevator like trash, somebody maybe took it. And ask us if we took it. OMG. I have experienced the worst hotel service ever, and influenced our mood on the day. Please be professional, take care of your stuff and be responsible of your attitude. You guys were so rude. How come hotel make customer wait so long because you didn’t finish cleaning on time? And what is that attitude doubt about your lost?

Everything is good

Great place to stay on the South Side now that you can be in Admiralty in 7mins using the MTR on the doorstep. Go for Mountain View rather than City unless on a high floor, above 12. LuluBoaBoa highly recommended for food noodles and wanton and 15% discount applies as guest.

今次staycation感覺好特別一個無乜點黎過，環境唔錯，交通方便同埋人流唔多👍

當天晚上較遲入住, 友善的員工知道我為了女友慶生, 確認我們的資料後, 為我們upgrade了房間 進入房間夠光亮, 清潔, 所有廚具也是清潔的 仲有無線充電 如有機會,下次會想再入

It's a nice and quiet property. Remember to ask the hotel for the road name where the Taxi should drop you off, as the drop off point is not the physical address.

The cafe and restaurant serve good food and excellent service.

Very close to MTR station

已經住過很多次。

整體而言無可挑剔，除了空調出風口設計不妥，形成了空調冷風持續不斷地直吹臥床，尤其是衝著頭部吹來。 如能安裝適當風擋或調教空調出風口，將可大為改善。

A great hotel, quite convenient with the metro next door. The 2 restaurants on the premises serve really good food at reasonable prices and the coffee is amazing, especially the ginger latte. The staff is very accommodating and very nice. The area surrounding the hotel is not notable but you are not far from anything via the MTR, plus there is a mall nearby with more food options...

良い

Room setup is very comfortable, with fridge and microwave in sitting area with table and couch, very clean

New and beautiful room, with microwave, fridge, watercooker and a perfect bed. It was a walking distance from the mtr and clise ti a shoppingmall with good restaurants. Very nice and helpfull staff. I will be back for sure.

Very clean and comfortable room. Service is great and the location is very convenient. Highly recommended!

I can't fault this hotel at all. Incredibly well designed and thought out rooms, reception and eating areas. Very well located. Helpful staff. Highly recommend.

超新淨 位置好方便

入住感覺很好，交通方便，房間整潔，裝修新潮，設施齊全，前台服務很貼心，已續住近一週，非常推薦給有需要的親友。