We went to HK to celebrate my 50th birthday & we choose Silka West because of its good reviews. As expected it is indeed a nice hotel, very clean,smell clean, although small room but very convenient for a couple, the bed is a little bit hard, we requested for something to make it softer, they responded very quick with our request, & we slept comfortably. Towels & toiletries, as well as condiments were replenished everyday. Shower as well as it's temperature is excellent. I loved it when they surprised me with their birthday present when I came back from our breakfast. The breakfast, they served us same menu everyday, I hope they serve a diff. menu each day. But the best thing that we appreciate is the smart phone that they provided with fast internet service that we bring along with our tour. Because of that we are updated on our facebook posts, messenger & we can use waze whenever we need to find the easiest way to our destination. They also have shuttle service for your convenience going to Mongkok. Although it is a little bit far from Mongkok, it is very tiring but very safe to walk. We tried to ride a taxi because we were very tired but unfortunately, the driver cannot understand english & doesn't know the hotel, even though we gave him waze with Cantonese translation, we still got loss & paid a little bit higher fare, so we opted not to ride taxi again. Generally, I will still recommend Silka West Hotel to my friends.