포 포인트 바이 쉐라톤 부다페스트 다누베

새로운 건물로 모든 것이 흡족하였으나, 교통이 불편하고, 무엇보다도 직원들이 대부분 (정확히는 4명중의 3명) 퉁명스럽고 서비스직에 대한 교육을 전혀 받은 것 같지 않았다. 교통편이나, 관람정보 등을 방문한 고객의 차원에서 알려주는 것이 아닌 현지인에게 애기해주는 경험을 여러번 겪으면서 부다페스트 관람이 매우 힘들었다. 예로 도시관람버스 정류장을 잘못 가르켜주어 무려 3시간을 헤메다가 호텔로 돌아와서 지불한 이틀권조차 취소하기도 어려웠다. 청소를 부탁했으나 해놓지 않았고 저녁에 수건과 비누 등을 나보고 직접 가지고 가던지 말던지 배짱식으로 에기하곤 했다. 이러한 불편을 주면서 이들은 나에게 미안하다는 애기를 솔직하게 한 적이 결코 없다. 매우 폐쇄적인 민족성 차원으로 이해하려 한다.

The hotel is located about 20 minutes walk from from the city centre. Clean and modern I asked for the highest room possible and was placed in the lowest room possible. I was advised the hotel was 'full' however it took 2 days to see another guest. Years of staying in hotels has shown me that hotels normally do all they can to accommodate, especially when, as i had, the room.had been booked many weeks prior. There was no soap in my room when I arrived, and on my last day, despite having the 'do not disturb ' sign on, housekeeping were banging on my door at 10.30 to get in! I had to explain that as check out was 12pm (which they obviously knew) the room be available then. She was actually waiting outside for me as I left the room , and gave me and unpleasant look. She had entered my room before I even had got into the lift. This was a sour end to my stay and I feel this should be taken up with housekeeping management. By far the nicest, most professional staff member was the young man serving in the toof top bar. I think his name is Ben. 23 years old with dark hair if this helps identify him. He was very polite and this is where I felt most welcomed in the Hotel

Just friendly smooth and efficient

Schönes Hotel.

Located close to the Danube, at walking distance to the city centre. Plenty of small, cozy restaurants, in a green, quiet district.

Great choice if you want to be away from the crowds, hotel is about 20 min from pest side downtown we had to Uber/Taxi ( Taxi and Uber are the same in Hungry) to and from. Great staff.

Great hotel...clean rooms, good bed. Would come back again if visiting Budapest. Though not in the city center it is all in walking distance. (±20-30 min to city center). We didn't try the public transport, but that looked like it was good organised too. Otherwise Uber Taxi or similar is an option

We enjoyed it!

Früstücksbuffet mittelmässig, künstliche Säfte. Zimmerservice erst um 15 Uhr! Parkplatz mit 35 Euro relativ teuer.

The hotel was modern and very clean throughout. The room was spacious and the bed was the most comfortable bed I have ever slept on! We enjoyed our stay here so much we extended our reservation for another 2 days. Bus stop less than 5 mins and metro within 10 mins from the hotel so it made commuting very easy. Would highly recommend and will stay here again if we return to Budapest!

Nice hotel, a little of the main area so if you like peace and quiet on the balcony with a view this place is for you. Air Conditioning kept turning off during the night and it would get warm in the room. Had to keep getting up and turn it back on. Other than that nice hotel

Everything was good. Friendly breakfast stuff friendly reception. They upgraded my room which was very nice from them. So i had the river view which was fantastic.

The room was very nice, the view and location in the city were perfect and the breakfast layout was exceptional.

Es war wunderbar, Service war super, alle Mitarbeibeiter sind sehr nett und freundlich. Sehr sauber, beste Hotel bis jetzt

The hotel was very clean and all the staff were kind and helpful.

Very nice hotel, staff is super nice and professional! Location is okay, about a 12 minute walk from lehel ter 15 minutes from west end(biggest shopping center). Room was very nice! The restaurant could be a little better with better menu, but other than that nice hotel

Excellent!

Fin atmosfär o bra service