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For the price I am very happy. The buffet in particular is great value and delicious. I think the hotel is 3-4 star in it's current shape, and one of the best in the area. I liked the staff, who did their best to be helpful. A few areas to improve: * The Chai tea had sour milk both times they served it to me. It's the only Chai I've tasted in India with sour milk and both times it tasted great after telling them to open a fresh box of milk. * No one on staff could come up with a way to do a load of laundry for less than 3,000 R, or $50. which is one reason I went back to Chenai, where The Leela sent it out on an app for 300 R (10 X lower.). * The parking team likes to shout, repeat themselves and shout again over nothing - it's a lot to get used to, and it's local style for communicating, but not 5 star training. * The street-facing rooms are very noisy because of all the honking horns.

Well located for onward journey to Chidambaram

fendastic stay in Accord

Très bon séjour dans l’hôtel Personnel aux petits soins Petit déjeuner de qualité et varié

Bathrooms not cleaned well

Excellent property. Staff is excellent

Nice, clean and spacious room, good service and room dine in food menu was good too.

Nice place with very good ambience. Staff are polite and courteous. Rooms are good and spacious. Centrally located hotel.

Staff could be more knowledgeable and courteous

Property is located in very convenient place to access the various areas of Pondy. Staff are very polite and professional. Rooms are spacious and bathrooms are slightly tired. Quality of the food was really good. Breakfast spread was nice. We enjoyed our stay for 2 nights.

Speed of service was quite slow.

even if it is reputed a 5* hotel, wifi was not working, AC was making some noise. One night at 3AM, we had to wake up to switch off the AC because it was making some noise. The key of our room was all the time desactivated. We had to go the reception each time.

Good short stay

Very nice place and the restaurant is amazing. Excellent staff!

Plusieurs membres du personnel pas très accueillants. Service à la tête du client. Le renouvellement des jetables pas tjrs correct.

Excellent time!

Overall my experience is excellent . Room is super clean , comfortable bed , clean sheets. Dinning menu has lot of options and food is amazing . Like the Christmas feel and goodie from hotel. Cons: Terrible wifi . If you are planning to work , forget about it .

Dining was very good and the staff was very friendly. Food prepared was of very good taste.

Room was awesome and comfortable. AC in the bedroom didnt work as well as the living area. Toilet flush didnt work in room 317. Room service coffee came cold but they quickly replaced it with a complimentary hot coffee. Overall a good stay.

Clean premises, good breakfast.