Courtyard by Marriott Chennai

Yes

Terrible hotel

Courtyard Marriott by Chennai has a good location and provides convenient room service as well as the facility. The club lounge was so great that we could have a conference with the cozy atmosphere. Most of all, the food served on the ground floor was great and I think the restaurant has the special promotion for Christmas.

Overall great place to stay

I suggest looking at the pictures on Google maps before booking. The staff were nice but I wouldn't stay again. The odor and cleanliness of the room were my first issue, the lighting (super dark, faulty lines etc) was second, the restaurant area being very messy and crowded and unclean was the third.

Room was nice and clean. No noise from other rooms. So, slept well. Jacuzzi and Steam room awesome. Did not eat food in the hotel. So, can’t comment about that. Hotel room corridors unclean and was humid and no AC. Lobby has a light AC. After several complaints there was mild AC in the corridor. Why wouldn’t the hotel air condition the whole building? Don’t understand. Room service for coffee was so so. Coffee was like warm despite asking for extra hot. Very basic TV in the room

Breakfast was fantastic. very neat and tidy place.

We booked a King bed for 3 nights. After a long day of travelling we arrived at the hotel around 11:30pm. We called the hotel a few hours earlier (around 7pm) to inform them that we are still coming and to confirm our reservation - they acknowledged. Once we arrived at our hotel the duty manager Amandeep Singh said the room is still no ready and to wait 20/25min for the room to be cleaned. That is completely unacceptable. The Front Office Manager Tamana Kaundal then advised that they can put us in a 2-bed bedroom instead and move us the next day - which would be a huge inconvenience as we had a busy day scheduled and would not want to repack our belongings to move to another room. Service was horrible and rooms were out dated. I will not be returning and would not advise anyone else to stay here either.

I wouldn’t say the room was great all outdated. Bathroom walls were bit mouldy. Toilet seats were too low. Anyone has knee problems it’s difficult to sit and get up from it, also time to change the mattress The staff on the floors were great kept the room clean and tidy. Very nice Restaurant no one speak English that much we say something they don’t understand sometimes the service was very slow. Some of them are really good. Food was ok room service is good. Food is ok Definitely they can improve a lot. I am giving you my thoughts so they can improve in so many ways

Clean room, great amenities and excellent staff. Shout out to shriya for taking excellent care of us. The others in the staff were excellent too - prompt service and excellent hospitality.

Bitten by bed bugs ... the last thing you expect in a hotel with this rating and promise. Never knew Marriott hotels allowed such neglect in their properties. Do not think will ever use this hotel in our lives.

Everything was excellent

Yes

Overall good stay

Friendly service and clean room!

Enjoyed my stay.

Except the breakfast buffet everything else was good

Staff goes above and beyond to ensure you are comfortable. Amazing!

Room and bathroom were clean. Had a comfortable stay and staff was courteous and very helpful.

Nice