골든 튤립 자이푸르

Ni tenían nuestra reservación de hotels.com. Tuvimos que pagar nuevamente la estadía, y Hotels.com no ha respondido a mail enviado hace 13 días atrás.

The room was ok, the main problem was during check in, they charged more money, just because the fare was higher...

El Hotel en general está muy bien en cuanto a instalaciones, situación y limpieza. Pero el personal nos ha tratado bastante mal. En la recepción, salvo alguna excepción nos trataron mal. Nos cobraron un sobrecoste a pesar de tener toda la reserva pagada y como alternativa solo nos ofrecían ir a otro hotel o dejarnos tirados. En el restaurante también nos trataron mal, con prisas, con desprecio, etc. Nos dieron para rellenar una encuesta y por poner algunas cosas negativas no nos trataron bien.

Unfortunately we had a terrible check in experience where the hotel staff claimed the listing price was incorrect and would not let us check in without paying the difference on site. The hotel was nice but the experience was a bit ruined after our unfortunate check in with the hotel staff.

We had paid to Expedia full amount for 2 rooms one for our valued guest family whom we were giving a treat. When we or our guest who checked in before we came to hotel, manager gave us a bill of Rs 1,800/- or so. After heated argument for 1/2 hr we called Expedia and resulting into a call by Expedia to hotel manager, then he gave us room. Upsetting our reservation thru Expedia and stay at hotel. Not only this manager charged our guest the same amount. Being our guest we were embarrassed but it was softened when Expedia informed us that our guest will be reimbursed. Hope Expedia does this on their Indian credit card as we paid for both rooms on American credit card in America.

5 hours before my scheduled check in time, the Golden Tulips texted me to say that they’ve moved me to a different hotel. I made this reservation 4 weeks ago, and only the day of did they tell me that the rate at which I booked and PAID for my room is not what they’re charging anymore. In reality, they overbooked to make extra money and are taking it out on their customers. They had the nerve to try to paint it as a way to make us “more comfortable.” I don’t care how your rates change, this is not my problem. Give me what I paid for. I spent an hour on the phone with Expedia who were just as confused as I was until finally, magically, they had a room available for us.

Hotel au calme en 2eme lignes

The managment changed All the rooms to another hotel withaut let us know in advantage/ No reason No Excuses No help for anything and Rude & UN polite !!!

When I booked this hotel, it was showing breakfast included. i spent 250 bucks extra. but at the time of checkout they gave me bill of breakfast. no one informed me that ur breakfast is not included in the package. 1400 Extra was paid.

We may have been spoilt in other cities.. but the golden tulip Jaipur was a disappointment.. the staff never smiled.. bar two who worked in the bar and the cafe.. As two travelling women we felt very unwelcomed.. everything felt too much hassle when we were asking at the front desk.. we get ripped off by the taxis The rooms itself are basic but clean.. I was woken every morning by staff ringing the bell for no reason.. as well as being kept up by my windows vibrating with the club music on the rooftop bar.. the windows are frosted so I couldn’t see out anyway.. very claustrophobic. The shower was cold, at all times and when I tried to block out the club music with the tv that didn’t work very well either.. As a hotel that advertises itsel as world standard it has a long way to go, our homestay the previous night was 100% better. The staff on the desk were very unprofessional, giggling amost themselves at us when we asked for a taxi and also I never saw one of them smile at us.. they were generally rude and made us feel uncomfortable..

Nice, comfy hotel with a great restaurant and wonderful staff.

The hotel itself was okay, but nothing more than okay. What made the stay truly horrible, though, was the extremely rude front desk staff. Never in my life have I experience more rude, ignorant and passive staff. Refused to help us get transport to the airport, unless it was in one of their overpriced cars, made conistent promised on services, without delivering, and made you feel like you were not welcome at all. I cannot recommend this hotel!

We were allocated a room on 2nd floor , on the same wing as the PUB/Disco Room It was Noisy from 9.00 pm till 5.00 a.m At 12.30 am after several complaints and threatening to call the Police the front end staff agreed to shift us to a quieter wing.BY then it was 2.00 am.

My only concern is that the restaurant serves instant coffee. This is not proper at all for a hotel like this or even anyone else

Rooms are advertised as deluxe however are standard rooms in comparison to western countries. Rooms are a bit tired needs refreshing

QUALITY AND UNIFORMITY OF SERVICE WAS NOT AS OTHER HOTEL CHAINS LIKE TAJ GATEWAY/ITC FORTUNE/OBEROI STANDARDS

Stay was okay not to great, hotel is overrated and needs upgrade

My family and i stayed at this hotel for two nights. The staff was great and the rooms are amazing. The breakfast included a variety of choices and was delicious. I was definitely staff at this hotel again.

Good facilities. Excellent buffet breakfast of indian & european food. Great pool bar with excellent menu choice & evening music. market price cocktails monday nite. Unfortunately though I was located in rm 430 under the bar, so the thud thud of the base everynight till late.

Fantastic stay