그랜드 머큐어 마이소르

전반적으로는 괜찮았으나 청결은 좀 더 신경쓸 필요가 있습니다.

Great location.

Charged way too much for quality of property. Dirty and run down. We checked out of the property early as a result and they did honor yhe cancellation without charge.

Food was mediocre, rooms are rundown, sheets and pillows need upgrade. la uppu staff poor service and plates and cutlery were not clean. Very disappointed and will not stay again

Barely a 3 star : it is not a five #expedia information is totally wrong. Neat and clean 3 starvat max

Summary: Bad experience, pathetic service. - Booked a room with balcony, got a room without balcony. - Room service took forever to come. - Housekeeping didn’t come to clean the room nor replace the towels. - Average food.

The service at the reception desk, restaurant and spa was exceptional.

Arrogant staff and super dirty rooms

Horrendous

Property showing some room provided some other room

For what they charged the room did not have proper amenities and standard. There was not any hand towel and only big bath towels and three times asked them also and never brought it. Water temp was luke warm and they never attended to this. For what they charged in Mysuru and same I paid in Marriott chains even in Bangalore for a very good level of service and standard this is a piece of junk. Perhaps I will never look at thismplace again!

This experience was extremely disappointing. I paid a high price per night for a deluxe room with two twin beds, but instead, I was given a single-bed room. This is completely unacceptable and not what I paid for. I raised the issue with the staff and asked for a full refund, as they failed to provide the service I booked and paid for. If they do not refund me in full, I will have no choice but to file a formal complaint with the police. Such poor service and lack of accountability should not be tolerated.

Music in dining area was too loud. Similar to earlier trip. They take 10-20 min to reduce the volume. The phone for external call kept silent. Difficult to contact if outside

Hotel was clean and service excellent. The breakfast though could hv had more choices. Not very happy with thd menu.

The location of this hotel is excellent which is why we chose to stay here again. But the hotel itself was just OK. We’ve stayed here in the past and it appeared that the standard had gone down a bit.

Sad that the restaurant no longer has a filtered coffee at breakfast. Staff not as friendly about visit 2 years ago.

They billed me automatically without my knowledge at 6 AM using the card on the system. Generally this does not happen. They can take the payment at checkin instead of without my presence on the morning of check out.

Mixed experience. The rooms were nice with very comfortable beds and nice linen and pillows. Breakfast experience was poor. In general, staff were nice, warm and friendly but need better training in hospoitality.

Visited multiple time and never had bad experiences

Near to palace, market and other attractions