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The five of us stayed for two nights across 3 rooms. the rooms were very clean and quiet. The staff at the hotel are very friendly and polite and always willing to help.

The rooftop breakfast was nice and ceiling shower in the bathroom was nice touch. Was disappointed that the bed clothes didn't get changed, new toilet paper was not added when the rolls run out, the bathroom towel mat was not changed. The room was also infested with mosquitoes which made sleeping almost impossible a couple of the nights. We were also asked for the keys to the room on two separate occasions from the reception staff on the grounds that if we wanted our room cleaned, even though the cleaning staff had keys and had cleaned our room on the previous days. I would never stay in this hotel again and would not recommend it for anyone.

Great location, large rooms, housekeeping could be better, scratchy sheets, AC and wifi is sporadic. Breakfast on the rooftop was nice but food quality was poor.

Hotel is an old establishment. Parking is difficult. No drive in access to the hotel. Courteous staff and refreshing set up for breakfast on the roof top. Can't justify any comparison to four star hotels in the city. can't give more than a 2 star rating. Certainly, the staff do try their best in offering their services. That is the most comforting part of the stay.

The staff were very helpful. Great location to explore fort kochi on foot . Very quiet and peaceful area . Good restaurants in the area. We really enjoyed Fusion Bay. Food in hotel good.

I loved this place, we arrived late and the staff still put together a small meal plate even though it was 11 pm for us as we had been travelling all day with no dinner. The hotel location is great and so beautiful inside as well as a real bargin!

walkable to attractions, attentive staff, noce rooftop breakfast, comfortable room...recommend!

This was our first trip to India and we are so glad we stayed at Arches Hotel. The staff was extremely friendly and helpful. The location of the hotel is right in the center of Fort Kochi area and within minutes walk to the Chinese fishing nets and beach area. There are many small eateries surrounding the hotel as well as shops selling clothing, handicrafts, spices and books. There are a few foreign exchange centers also with good rates. The hotel itself is very clean and the room is very comfortable. Hot showers and cold AC makes a big difference when you are coming back sweaty and hot from walking around town. The breakfast is delicious and you can order eggs or enjoy the daily dosa or appam breakfast with fruits, cereals and bread among the selection. If you need help getting some things like medicine or fruits, the staff will go out of their way to help you get it. Also they can arrange tours and taxis to airports.

The hotel and the rooms are nice. The personal is friendly. But the floor of our room was dirty, full of dust and hair from other people. The breakfast selection was poor.

Our stay was pleasant. Will go back if opportunity arises.

Hotel Arches is a small, but beautiful, boutique hotel with a great location for walking tours of Fort Cochin, massages, cooking classes, and Kathakali performances. Our visit was during low season, so it seemed quiet and peaceful for a comfortable stay.

Very helpful and friendly staff - only disappointment for us was the breakfast which was a little underwhelming.

This hotel is in a great location for Fort Kochi, restaurants and shops and sites in walking distance. Staff were very friendly and accommodating.

Very friendly & helpful staff

small hotel but comfortable the food on the roof top restaurant pretty pathetic mainly catering for European taste breakfast was ok as long as you order any thing special the day before front desk very helpful enjoyed our stay lots of shops around good spot overall for price better food around the area and lots of mosquitos

Middle of fort area, old but nice hotel. Standard indian Hiram bathroom. Good hot water. Good is ok, not great. Staff mostly friendly, especially management. Nice rooftop breakfast.

minimal service. they say yes for everything but cannot deliver

Very pleasant hotel with large rooms, friendly staff and good facilities. We were upgraded to the hotel suite which was a large, well-appointed very comfortable room. The hotel is very well located near to the historic area of the Chinese fish nets and walking distance to restaurants, bars, craft and art shops etc. Staff were helpful and friendly. Indian style breakfast on the top floor was very good.

Very good location for sightseeing. Very friendly service both at the reception-being welcomed by garland was a first- as well as Rooom Service and the Restaurant. Good breakfast choice, which was included in price. Good alcarte menu too. On the whole a very good value for money. Definitely will recommend.

Lovely, quaint hotel in the heart of Fort Cochin. Walking distance from most places you'll want to visit. Friendly staff, nice rooms.