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Do not believe what staff tell you? No restaurant, breakfast option was room service only. No hot water and was told by staff how to operate tap although staff could also not get hot water! Taxi driver was told that the taxi had been cancelled, luckily i arrived in the lobby as the taxi driver was leaving!

first of all check in time was 12:00 i reached there around 5:00pm then didn’t make a bed yet everything was messy everywhere and room was so dirty there was mark on bedsheet. drain problem in sink. don’t waste ur money on this hotel.

Disappointing Experience at Hotel Infa Amritsar *Rating:* 2/5 I recently stayed at Hotel Infa Amritsar, and unfortunately, my experience was quite disappointing. Despite being in the heart of the city, the hotel's location proved to be a challenge. There were no visible signs or banners indicating the hotel's presence, making it difficult for us to find it. We had to rely on calling the hotel staff to guide us, which felt inconvenient. Upon check-in, I was not informed about the complimentary beverage per stay, which was part of the VIP amenities. When I asked about it, I was surprised that I hadn't been notified earlier. Furthermore, the staff seemed unaware of the amenities and services, which was disappointing, especially considering I was a silver Expedia member. However, I must mention that the room's ambience was pleasant, and the decor was nice. It was a lovely space to unwind after a long day. To improve, I would suggest that the hotel work on its signage and visibility. Additionally, staff training and awareness about the hotel's amenities and services would go a long way in enhancing the guest experience. *Positives:* - Pleasant room ambience *Negatives:* - Difficult to find due to lack of signage - Staff unaware of amenities and services - Not informed about complimentary beverage Overall, while the hotel had some redeeming qualities, the lack of visibility and staff awareness left

Best location in Town. Will visit again

Excellent staff and good cleaniness by local standards. Extremely friendly and helpful

It’s basic Indian style hotel. Close to golden Temple and partook museum.

Comfortable room. Hot shower, friendly staff. Great location. Cheap breakfast menu. I would totally recommend to anyone. Also, amazing price.

Stinking rooms

Nice Ambience

Overall, our stay experience was well below the standard expected. There was nothing special about the Superior room, for which we paid extra, as opposed to the Deluxe room. In the corridor leading to our room there was a floor panel removed for maintenance exposing lose wires. This was a serious health & safety concern for us as we had a young child staying with us. The biggest turn-off was a strong smell of drainage in our bathroom, which despite of us complaining to the Reception, did not get resolved until our check-out. There was no hand towel available to use in the bathroom and the quality of bath towels was pathetic, they were completely worn out and disgusting to look at and feel...

The hotel was very comfortable to be in. Quite clean and good service.

Clean and good food

Excellent service. Highly recommended.

We had a lovely stay nice and quit place

Untidy and unpleasant staff. Hygiene and cleaning issues. Staines of blood noted on the mattress and pillow . Staff said blood stained cannot be removed easily but linens are washed. Very dissatisfied and disappointed. When requested for refund, staff refused and I called police help to resolve the matter. Took 3 hours to get our refund.

Wonderful hotel very close to everything and the Golden Temple. Delicious breakfast, WiFi worked really well and the staff attentive and professional

Excellent hotel, worth staying, excellent location, excellent food, cheaper, polite staff, tasty buffet breakfast

The best part of thew property is the location. Literally within 10 minutes pleasant walking distance to the golden temple and the main market. It is literally 5 minutes walk to the main city centre from where one can take an open air Bus to the wagah border. Though the hotel needs some serious working on the following:- 1) the shower had very little flow and it was fixed only on the morning we were checking out. 2) on the morning of check out the water was scalding hot. That was sadly never fixed. Everything should be checked before the room is given. 3) somehow the credit card machine didn't function on last day and i had to make payment via e wallet. This won't be accepted by everyonw. You must have functional credit card machines at all time. 4) the back door entry/exit road is very dirty. That should be fixed.

This hotel is to the side of Partition Museum so it’s in a very convenient location. It’s accessed through a small alleyway which needs improving with bright lighting and an illuminated hotel sign at the road entrance. It’s a fairly new building so everything is clean and functioning. Check-in/check-out was quick and straight forward. Rooms are compact but clean and well laid out with all amenities including tea/coffee maker. King size bed with clean linen is comfortable. A.C. and fan also work well. Wi-fi internet is super fast. The rainfall shower is probably the best feature of the room which surpasses even some 5 star hotels. A clothing iron/press is available but no ironing board. A table lamp on the desk would be useful. There’s a restaurant and ample open space on the roof. Sadly this is not utilised to its full potential. It could easily be configured as a Seating/relaxing/Bar area for guests. Buffet breakfast is not laid out in the restaurant. Instead the hotel prefers guests to place orders by phone to reception. On the whole I am happy with this hotel and would stay again.