호텔 리바 리젠시

It was more or less like a ghost town with literally no occupants and all lights turned off. Not worth for the amount paid. No bath towels were given. Bathroom screens were never washed and had stains.

When we checked in the hotel, they declined complimentary breakfast. People at reception called us their supervisor and said 'No Breakfast for you'. However, as per hotel booking voucher we were expecting that complimentary service. We didn't create any scene as we were hungry anf had to go for Darshan. We requested hotel for reconfirmation again and asked for a latter regarding non availability of complimentary breakfast. However, at the time of check-out on the same day evening people at reception said they they have considered for complimentary break fast and adjested that with our brrakfast bill. Why this kind of confusion? Why don't you instruct hotels to provide facilities as per the voucher? Felt insulted in front of my family and other guests.