하얏트 리젠시 첸나이

Good enough

외관과 달리 내부는 매우 럭셔리하게 꾸며져 있었습니다.

Mostly comfortable to do in one spot and safe stay.

만족스러움 호텔내부 시설.서비스.청결도.직원친절도등 매우 만족 호텔진입 입구쪽 조경및 시설등이 5성급에 다소 미흡 아침부페 및 점심/저녁 부페식당은 음식종류등이 지나치게 Local food 위주여서 외국인등에겐 부담스러웠음

에어컨 고장으로 룸컨디션이 좋지 않았습니다.

만족하며 음식도 맛있어 좋았습니다

좋았습니다

비추

숙소 및 주변이 공사중이라 소란스럽고 시끄러웠으며, 주변에 이용 가능한 편의시설이 없어 불편했음. 현장 카드결재 후 현금결재로 변경하려고 했으나, 호텔측에서 사이트를 통한 할인티켓에 대해 카드결재취소요청을 거절한부분은 이해할 수 없음. 저렴한 가격만큼 여타 하얏트체인에 비해 호텔의 시설은 떨어진다 여겨짐.

하얏튼 역시 침대가 맘에 드네요.. 인테리어는 약간 낮은 점수지만 직원들이 굉장히 친절합니다. 식당들도 높은수준입니다.

good location, close from the airport, good restaurants

직원들의 서비스가 매우 좋으며, 호텔 로비 층에있는 다양한 식당등은 매우 퀄리티가 높은 수준임. 다음 번 방문에도 또 방문하고 싶은 수준의 호텔임.

대체적으로 만족하나 타 지역의 하얏트에 비해서는 살짝 떨어지는듯요. ^^

I recently stayed in Chennai Hyatt Hotel for 3 nights for business. The hotel condition itself was quite good, but I had bad experience with the check-in/out process. When I arrived at hotel at the first day, the employee working in the check-in counter did not fully explain the possible options about the package (internet, breakfast, club rounge...etc.)and only suggested me to use the full package option which was most expensive one. Since I was not aware of the other options, I had to adopt it. At the second day, the other employee advised me there are differently scheduled option, and thus I changed into the cheaper package including only internet and breakfast from the second day. But, when I checked out, the hotel fare still showed the full package amounts. Anyway, I was not happy with the situation and the manner of the hotel employees' working.

It was quite nice stay in Hayatt Regency considering that hotel room was spacious, food was not bad and there is shopping mall just next to the hotel. I will come back when I come to Chennai on business trip.

Clean room and friendly staff

Kudos to the staff and especially Aditi for going above and beyond. Would definitely recommend for anyone looking for a good hotel to stay at near this area!

何かの祝日だったからかもしれないが、welcom感が強く、入り口からチェックインまで対応して頂いた全員のホスピタリティが高かった。

Satisfactory

The service was very sub par. 1. Check in experience - chaotic at best - got only one room key for each room although both were on double occupancy. Keep in mind that you need a key card to use the elevators at all times. 2. When I requested an additional key, I got one but the first key was auto disabled. 3. By the time I Figured that out, my wife had gone out and I got a new set of keys but both the old ones were disabled leaving my wife stuck outside without a working card. 4. My daughters were refused room service - simply because they forgot to get my card details at checkin. They were hungry for hours while we were out. 5. An experience manager gave me her number asking to reach out if I had any issues during my stay but she never picked up my phone call - ever. 6. I was refused a physical copy if my receipt citing technical challenges. Overall, good property , well connected to Chennai but one of the worst service experiences that I have had.