ibis Kolkata Rajarhat

food quality is worst and staff nt prompt

Nice

Fine

Very delayed service and bad food taste.

The location is very convenient in the new town, acess is very easy from airport, no traffic jams. The breakfast buffet has wide spread and quality was good, the overall cleanliness and service was good and satisfactory. Suggestion 1. Shaving razor kept in room,quality is little poor shall be improved. 2. Please keep one sleeper in room for guest use. 3. The tables in restaurant areas are little small to accomodate 4 person for food. Overall it was a pleasent and good stay experience at economical cost

Awful facility. Food average but expensive

Cleanliness was not there. Very small bathroom. Also restaurant service and food quality is not good. Not value for money at all.

Good location

The only negative thing is the delay to getting connected in the guest services

Overall good

I have seen there is difference between your Bangalore property and kolkata, in terms of Service, Food and behaviour and even Pricing too ( its too high in kolkata)

Smelling rooms Dirty moldy bathrooms Water boiler had mold growing inside.

Wir durften bereits um 1100 Uhr einchecken ohne einen Aufpreis zu bezahlen. Das Hotelzimmer und die Betten waren sauber. Das Personal an der Rezeption war etwas zurückhaltend und man kam sich nicht willkommen vor. Das Tassen, Teller und Besteck beim Frühstücksbuffet ist teils sehr schmutzig.

It came to a surprise while we entered the room and found a stale smell, a rotten apple in the room. Rooms are too small with a compact washroom.

had to check out of the property after day one. faced several issues : (1) the bathroom was leaking - the management offered a 2nd room that had a bad smell. (2) slow internet (< 5 mbps) (3) house keeping needed several follow up to provide drinking water I would not recommend this hotel

Property was clean and comfortable staffs were good and professional.. I forgot to schedule the wake up call and they did on their own .. that helped me big time ,,,👍👍

Pleasant experience.

I have stayed in multiple locations and ibis is one of my “Go-To”, however ibis Kolkata this stay has been by far disappointing. Clumsy room, smoky elevators, jammed washroom doors, not-so-great window view. I mean come on - there is a bare minimum for ibis, that too in business hub in Newtown. However, executives at reception were decent enough to listen and take feedback - hope it gets actioned upon.

Rooms were very good with a decent view. Compact and comfy. Checkin and checkout was very smooth. But was very disappointed with restaurant menu selection and service. Had to repeatedly ask for a few items and still didn't receive it. Restaurant didnt receive calls most of the time. Had to request reception to arrange a call back. Overall decent stay.

Overall, good to go