Lemon Tree Hotel Chennai

Overall worth for money. Close to the Airport.

1 night stay, first time at this hotel and certainly the last time. Several issues -room had strong smell of urine throughout the stay inspite of the diffuser in the shower/toilet area - airconditioner didnt work and not sorted inspite of fault being reported (we are talking about Chennai where nights are usually hot and humid) -booked taxi for airport drop at time of check in for early hours of the morning for 4 passengers. Reiterated to lobby manager about the typenof seat needed for seating 3 passengers in back seat. Hotel provides taxi for 3 passengers (front passenger seat and 2 rear individual bucket seats) asking us to "adjust" !!! We had to get our 10 year old sit on our lap for the ride to the airport to get there on time as there are no other taxi options available at short notice... - food in restaurant (buffet) mind blowingly hot. Very poor quality cocktails Overall, it was certainly not worth the 30000 Indian rupees paid for a 10 hour pit stop at this hotel. Will certainly be avoiding this hotel in future

Bathroom needs a upgrade

When check in time, they said no room available. We booked 3rooms then most worst case of my experiences under hotel.com. Also Hotels.com is not supporting anything. What is gold member???

When I pay more than 8000/- the minimum I expect is good air-conditioning, cleanliness, and n noise. The AC in my was thundering for whole 3 days I stayed. Towels are horrible with stains everywhere. Actually I want to give a 1, but the cafe and the service rendered has pushed the rating to a 1.5. I never suggest this to any of my friends.

Very poor customer management

Property is strategically located and well connected. Problem is that the property is very old and badly needs renovation. Bathrooms are in very bad conditions and Air-conditioning makes lot of noise. Restaurant food is good.

Good clean property and staff.

Receiption staffs are not aware of how to work. Still cannot understand why they are asking for AADHAAR card then asking for Passport again asking for AADHAAR card. Interior are mainly covered by interior-film, meanwhile they have renovated with the cheapest way.

They given me room where ac was making big noise and I noticed dust coming out. The response from front desk was poor, they send a person to clean when I was in the room. Then they changed the room as more dust was noticed. The dinner and breakfast is served with minimum options and same menu every day. I believe it is over rated ....

Good location, extremely friendly and helpful staff. Checking-in was a bit slow despite me arriving late in the evening. Limited room service menu and timing.

The check in experience was bad. Even though i had booked well in advance, i was told there was not booking on my name. I showed them the proof of booking. Even that didnt help. Finally they agreed. The service at the hotel and the information provided with respect to the food at the hotel was wrong.

Slightly noisy at front of hotel so ask for a room at the side or back. Otherwise really nice hotel with friendly staff

Really good customer service. Good restaurant Friendly and helpful staff.

Located 15 mins from airport on busy thoroughfare. Traffic noise at front of hotel seemed appreciable louder than back. Restaurant was good quality and tasty Staff friendly and helpful Also close to trade / exhibition venue. Bar venue downstairs Meeting rooms on first floor. Pool (untested) 15 mins from Chennai Central railway station

It was a good stay at Lemon Tree Hotel Chennai... The staffs are very courteous and the breakfast spread was very good

It was pleasant stay but only pity thing was CHECK OUT at reception. When I requested check out, they started contacting kitchen and making bill from then... It took 15 mins. Room was quite comfortable and good.

Good

Decent hotel , perfect for two nights

Very smooth check in and check out.Food was good. Service overall was good.