Orana Hotels And Resorts

This hotel was not at all what we expected. Wanted a nice 4 star hotel convenient to the airport with pool and gym. Unfortunately both were closed for renovation. I would not have booked the hotel if I had known that beforehand. The decor of the rooms is pretty tired and in need of a fresh makeover. Lots of mosquito's in the foyer and halls. Some attention to maintenance and housekeeping would be advised.

Facilities were good and compound of the hotel was execellent. Other amenities in the room and service were up to the mark. the difficulty I had was the amount of curries or dal were sereved with one full of container and getting in to waste. Although, we were 2 guys but I being vage and other being non vage.. items had to be ordered and was getting wastage of food. But such senario was found in other hotel as well and may be it is the means and ways of selling thsir products. Breakfast: Normally in 3, 4, 5 and above stars should be served with free breakfast but we had to pay for the same. while booking online.. there was nothing mentioned about breakfast and I thoight it must be there.. rather there was facility to choose for free parking. In most cases, guest should be travellars and they will not be driving their own car whereby free parking is not necessary.o In case of getting Uber or Ola to drop us to airport, ..ttey dont want to help us to get above facility. Instate the guy told that they have their own taxi ..which will cost INR 800. Whereas uber cost is only 147.00 ... Therefore, next time if you want me to book the hotel via expedia... plz enzure that free breast should be finalize at the time of booking.

Excellent hotel with good amenities. Service was great-front desk very accommodating and called Uber for me. Hotel has car service but it’s expensive compared to Uber. Nothing within walking distance of hotel as it is on a busy highway. Hotel restaurant is very reasonably priced—wish I had gotten the recipe for the tomato soup!!! It’s excellent!

Wonderful hotel, high ceilings give rooms spacious feeling, comfortable beds, quiet location set well back from busy road, friendly accommodating staff, good restaurant with very reasonable prices, the only negative is that there is nothing within walking distance. Hotel has a car service but it’s pricey. Front desk called Uber for me.

Value for money is good. The hotel could use renovation. The pool area and outside facilities were closed - that was not mentioned on the site. The staff is friendly and try to assist you.

Well the staff is friendly and helpfull. The hotel could use renovation but that being said the rooms are fine from a price/value perspective.

You get what you pay for when in India. Hotel has great access to the airport. Rooms, staff, everything was excellent. We ate in the restaurant which was really good. Highly recommend this hotel if you need to be by the airport.

Nice hotel with helpful staff. efficient check in and checkout. Clean room. restaurant for breakfast not bad. Shuttle to airport expensive. better to use uber. overall good.

Everything was horrible from start to finish! Never stay at this hotel again.....

I chose this hotel as it appeared as though it had all advertised amenities and close to Airport. My little piece of luxury for 2 nights before departing India. On arrival find out there is no 'Bar' - I'm starving all I want is something small - menu prices extortionate (this is a wedding venue in middle of nowhere no other options). I discuss the bar issue with management who don't understand 'False Advertisement' - they then agree to send someone to buy Vodka/Gin at my expense! I then go around in circles again explaining why should I be paying when you clearly advertise Bar on Expedia and your website! I end up paying. I stayed in April 2016 and they still advertise bar - you won't find one! Air-con was freezing and cd not alter!

No good looking for am alcoholic drink here! They also refused to call me an outside cab for the quick run down to Ambience Mall at Gurgaon, forcing me to se the hotel car at high rates. I have now worked out how to use apps like Uber to get around, so something god came from it.

For a hotel that charges a 5 star price, you might expect a little extra service. However, when we asked for an adjusted deal for four people who only needed a place to stay for during the day (12:00-19:00), not really a bed, all they could come up with was to charge us the full price for two double rooms. Also, imagine that the hotel is a few kms from the airport and that the hotel charges 1000 rps per person for the shuttle to the airport, amounting to 55 euro's for a family of four. Fortunately we were smart enough to stop a taxi along the road, who was happy to bring us for 400 rps in total.

Taxis had a very hard time finding this hotel. The lack of currency exchange was frustrating as was the lack of a reliable airport shuttle.

It was good stay, but bathroom require the renovation.

Smooth stay, clean room, nice staff.

Nice hotel, large rooms, OK breakfast buffet and OK gym - although it seemed nicer on the pictures. Was foodpoisoned, or something..Delhi belly;) And the staff were very caring and attentive, felt very safe and taken care of. On the downside: Pool area was much better in the pictures, was dirty and messy, could have been because of the wedding and pool party that was taking place when I stayed there. Extremely loud music and poorly isolated, couldn't fall asleep until 01:am The breakfast restaurant is kind of underground and not very nice. Overpriced food and two taxes on top of that. Same with taxi service and far away from everything, so could only eat in the one hotel restaurant - with a boring menu. Was charged for a hotel taxi my friend had already paid for when I left. However, nice and clean, close to airport and highly recommended if just staying on the way to the airport and having maximum 2-3 meals, one of them being breakfast.

フリーの水が500mlのペットボトル一本のみでした。必要な方は用意して行ってもいいかもです。周りにお店はないです。

It's a nice place to stay near the Delhi airport. If you're booking it online.. please make sure to check if breakfast is included or not cause many websites say the price for room includes breakfast but it was refused when i actually checked in.

Booked this hotel for one night stay through hotels.com with free wifi and breakfast. Checked in late in the night coming straight from the airport, there was a terrible racket outside the hotel until 2am. Come the morning and we are charged 450inr each for breakfast that was supposed to be free. The facilities look alright and cleanliness is good for Indian standards. This hotel could be so much better if the management would be able to put service and customer happiness over milking them for more profits. I will not stay here again.

you cannot get away unless you use their nice but very overpriced car service