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the room was smelling from the washroom (stinking) ;i think its from the sever

My recent stay at Radisson Blu was disappointing and far below five-star standards. Despite booking a suite, there was no greeting on arrival and the check-in staff offered no information about hotel services or assistance with luggage. When I requested accommodation for my driver, the staff member refused to help, and only after insisting did a manager intervene. Although polite, he could not find nearby accommodation and shockingly suggested that the driver sleep in our suite, which is unacceptable for any hotel, let alone a five-star. The suite itself was clean but offered very basic amenities. Both TVs showed Netflix errors and, despite calling for service, no one attended. Noise insulation was poor, with late-night wedding music and early-morning traffic disturbing sleep. Breakfast service was also poorly managed—no greeting, no seating assistance, and staff seemed undertrained. Checkout again lacked courtesy, with no greeting or request for feedback. Overall, the hotel’s service quality felt closer to a three-star property, falling short in hospitality, responsiveness, and professionalism.

Food is pathetic and staff does not listen and service is also not good for staff

Dirty facilities, average food

I love Radisson hotels and usually have a great experience. Upon arrival we had no hot water, it had been out for 3 days apparently. The road noise is loud in the rooms. Overall great hotel but the hot water was an issue and we didn't receive anything back from the hotel.

Door is not proffer working. Sometime more than 20 times try to open it. Sofa is bad spot condition Shampoo was not refilled and half used shampoo was wasted and not replaced. So, used soap for washing hair Need to change many

Very unprofessional staffs. Only focusing on outer looks and zero cooperation doesn’t make a property 5 star for too long. Front desk staffs are all inefficient. Electricity kept on tripping in every 10-15 min, twin bed provided instead of king bed, etc etc….Overall the amount we have paid has gone to vein. Never will I stay in Raddison Blu again. Highly DISAPPOINTED !!!

Amazing property, value for mowny, great food and staff

Room service is pathetic. No choses in FOOD Staff is not polite.

The staff were very courteous. As an American staying in Gorakhpur, the hotel was exactly as I would hope it would be. The breakfast is amazing and the room service dining was also excellent. I appreciated having access to a driver for airport shuttle and one other trip we needed. Will stay again when we return in 2 months.

Excellent hospitality

I was amazing to stay at your premises. Will prefer Radisson only next time for my visit

Staff is really corteous and helpful.

The stay was overall good. Room was comfy and fine. But the inroom dining service was not good at all. They were very slow, dont respond to calls and we need to wait for long time to get anything delivered to our room. Their access cards also dont works in lifts. Many times we need to go to the reception to get them work again. And we saw many guests facing the same issue.

The property is nice, comfortable, clean and well located. The room was big and well kept. The staff was friendly and responsive.

Comfortable and pleasent, staff are very helpful...

Excellent room layout, very spacious room, nice desk and chair for office work, and nice sofa and coffee table. It felt like I was in USA.

Clean rooms well sanitised , also the staff is polite especially ms Simran Rao. Would recommend everyone to stay here when in Gorakhpur

Very cooperative staff especially the one on reception and in the restaurant. I would specially like to call out and thanks Purnima, Aman, Chef Pandey for taking care of us and our kid. It was a pleasant stay and would recommend anyone traveling to Gorakhpur

AmaZing