라마다 바이 윈덤 알레피

Nice staff but very poor maintenance. Management needs to be blamed for the upkeep of the property.

Apart from the view and location do not expect more.

Good place to stay.

Friendly and helpful staff. Good varieties for breakfast and dinner

Comfortable room and nice staff. Food was very good, they had a buffet with a variety of different curries and you could also order from the menu for those that were not keen on curry so catered for all. I would recommend this hotel if you are travelling in this area

Most of it is fine, but it needs a bit of renovation for sure in some areas. Staff weren't very responsive to my messages before staying there. Food wasn't as good compared to the smaller hotels / homestays I stayed in during my trip in Kerala. The rooms are quiet and spacious though.

Great staff at entrance. Restaurant was a bit dirty. Had to call staff to serve us. Difficulty sleeping due to noise late at night outside room Gym facilities need updating.

Pathetic experience at Ramada Rooms were poorly maintained and bathroom was a disaster. Service levels are non existent at this Ramada Please avoid!!!!! Waste of money

Clean, beautiful! Located on the water. Very good food! Service is great!

Pratique pour embarquement bateau backwater

Hotel deco looking tired, corridor carpets dirty, doesn't supply 2 room entry cards per couple, bathrooms towels are old & frayed. The duty manager appeared to be cold and unwelcoming. Generally we got the impression the management was not investing enough into the hotel. some of the dining room staff gave good service and the chef accommodated our special requests.

Good

Det har säkert varit fräscht och bra, men det måste varit många år sedan. Service och mat var bra, men de tog extra för frukost trots att det skulle ingå

Need upgrades

The travel is during Covid pandemic times and probably expecting all facilities to be opened is a higher expectation as the common facilities had to be kept shut. The basic requirements were all taken care of.

Location and back water great. Hotel property is good . Rooms are very dirty and broke wall , furniture are very dirty With stains .

Check in experience was fine. I booked a triple room, for errr three people. But upon arrival there were only two bath towels and no hand nor face towels. Once requested however, they did turn up. The room was a river facing room and overlooked the pool and river. The pool however was under maintenance, so we were extremely disappointed, this was one of the reasons for choosing this hotel. There wasn't much of an apology either. So if the pool is a must for you, then check ahead - we were the in Nov and it was definitely not finished. The room also spelt of smoke so back in the day must have been a smoking room. The rooms, and hotel seemed very tired though. I can't compare it to other Wyndhams, but it was stuck in the late 70s/80's. The room was very large with dark and cracked flooring. There were also only two electrical sockets by the desk and not the bed. I remember having to unplug the lamp to access one too. Breakfast was ample with a good selection. Service was very slow for tea/coffee. We did have dinner there too. Again service was slow and the chicken biriyani was under-cooked. It was immediately replaced however, and staff were apologetic but this marred the whole experience. The omelette in the morning was also a little too underdone. I think the hotel could do with a refresh. The restaurant seems to be offering too much to provide a great standard in food. Whenever something wasn't right the staff were extremely helpful however.

Need refurbishment, old rooms

Hôtel confortable , mais mal entretenu . Il faudrait un bon coup de rafraîchissement ! La douche était difficile à régler Le restaurant offrait des buffets variés et délicieux

5 stars hotel. I used my reward night to stay in this hotel, very disappointing, my worst night in a 5 stars hotel. Technician stayed 30min in my room to fix a light. It was impossible to shut down all lights in order to sleep. In the night, because of Electricity shut down and come back, one light kept turning on at 3am in the morning, waking me up. Very dirty room, wallpaper and bath room. Pillow covers are smaller than pillow. All of that is true, check pictures.