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AC was not working in the room and common areas would drench you in sweat. Obvious lack of cleanliness and upkeep of the property is terrible. For 5000 rupees you expect these basic things.

Pros : walkable to US consulate Cons : wifi network and no sunlight exposure in rooms

Pros : near to consulate Cons : wifi service, no sulight exposure in room

Staff were polite and helpful. They accommodated my request for a late checkout, at a reasonable price. The location of the property is excellent. It's about a 10 min walk to the US Consulate and has good food options within walking distances. Overall the stay was good.

Nice hotel, helpful friendly staff, good breakfast, variety of food available on evening menu all in all a nice place to stay.

Nice property, breakfast is ok. However they served me food with a place that was broken on one side. Hope they take care of this issue

It’s not even worth of half price. Rooms are dirty and no professional service at all. Untrained local people working and maintaining the hotel.

This property’s hot water system did not work in a rainy weather and we had to take a cold shower even in the super cool climate and not much of a good service. Room was clean and great. Hotel environments are also nice except the service and water.

The room was well furnished, modern with good ambience. Our stay could have been better if the staff were more responsive to our requests and needs. We had no hot water in the shower and wi-fi on the first day and despite calling the reception twice to raise the issue, no one came to help even though I was told that they would send someone up to attend to us. I waited till 11.30 pm and decided to go to bed. It was only when I raised my voice on the second day about their service attitude and the inconvenience they had caused us, they scrambled to send people to resolve the issue. The funny part was, the service crew member who came to resolve the water heater issue made it look like as if I didn't know how to turn the valve for hot water. When I told him that was not the case, he had other excuses. The next morning, we had no more hot water in the shower. But since we were checking out, we didn't bother raising the issue again. Once is enough.

Convenient and close to the embassy. Wifi was not properly working.

The bathroom was not clean, the water was not draining, and there were no bath towels, even though we called for them twice. We did not receive a proper response from the staff.

Chose this hotel because of the closeness to US Consulate. Bad decision. This is an aged hotel which has not been maintained well. The air smells of cigarette smoke. The photos uploaded on hotels.com are misleading. The sheets and towels are old. The hotel staff give a rat’s ass about anything. The buffet breakfast lacks luster.

The property is really good for the price. And it’s very close to American visa application centre.

Every thing was good

There was no AC working around receiption area . It is always hot in Chennai. Lifts looks old and suffocated. My room was not having any wardrobe which i did not expect. Not so good experience and will not like to book again if i am paying 4k for one night.

Staff service were really slow in terms of room service.

The hotel is mediocre. The rooms are fairly good size and bathrooms are spacious. But the maintenance of the hotel is horrible. I had to change rooms two times as the first room was stinking and the second room was very uncomfortable. The third room was fairly ok. Housekeeping was poorly managed with linens and towels thread bare and not so fresh. The wallpapers were peeling off and elevators were smelling. In room dining service was atrocious, as the wait staff was untrained, did not provide condiments and plates for soup bowls. The food was ok, but served poorly. Even the housekeeping did not provide amenities unless you asked for it. You only got some service if you tipped the waiters. The hotel management is worse. At the breakfast buffet the hotel staff were busy eating out of the buffet and there was no food for the hotel guests. Since the hotel has international guests they should have staff that speak some English. Yet all they spoke was Tamil and was very rude to the guests. Even the guy at the front office. A nice hotel that needs better management and service.

The hotel is in a Convenient location. Breakfast was scrumptious. Room amenities could be better

It is fairly good. Location wise it was good.

The water is cold and internet is bad