비반타 벵갈루루 레지던시 로드

상당히 만족. 흠잡을데가 없음

편하고 친절하며, 객실상태도 상당히 좋은편

직원분들 정말 친절합니다. 인도에서는 드물게 최고의 서비스 마인드를 가지고 있는 호텔입니다.

Ordentliches Hotel in der Innenstadt. Kurze Wege zum Shoppen und Ausgehen. . Aber Hotels.com ist das letzte, die habe gar keinen Support.

Vivanta is located close to MG Road & Brigade Road and it was very convenient. The hotel staff were exceptional, they always greeted us with a smile and the service was excellent. We had young kids and they loved the pool. The food was excellent and Mr. Naidu ensured our glasses were never empty ;) We had a wonderful time.

Kumar of housekeeping - very reliable, prompt trouble-shooting, and warm personality. Breakfast staff were great too, including Kiran.

Very convenient location, need to make sure the property smell good everywhere just like intenational standard hotels

Its in the center of the city has 2 good restaurants on the property and close to brigade road & MG road There are lot of good restaurants in walking distance

Checkin was delayed, they mentioned after waiting for 10 minutes that there is some technical problem with room and offered us another room to rest until it's ready. Also from they way it was told us, I felt like it was our problem and not theirs. Dinner was having very limited options. Breakfast had more compared to dinner but less options when compared in general. Food was okey. Could hear the vacuum cleaner sound through the doors, guess they were cleaning the carpets in corridor. Went near pool and couldn't bear the stinky smell around.

The location of the property is great with lot of options to shop around and spend time and other than that I felt like it was just another hotel but not a 5 star property.

good

Great location. Great food. Great breakfast. Attentive staff

Room was clean and good service

Room were well maintained and staff were super nice

This hotel was previously the 4-star Taj Gateway, recently renamed Taj Vivanta with 5-star classification. We are long-term Taj Group patrons who have always admired their standards. However, this property fell significantly short of expectations. Facility Concerns: The infrastructure is outdated with decor not befitting a 5-star property. More critically, we encountered serious maintenance issues affecting our health. Both rooms had carpets below refrigerators that revealed strong sewage smells. On Feb 6th, my mom (73) and dad(80) experienced suffocating foul odors from the vent. Maintenance called at 12:30 AM acknowledged the issue but couldn’t resolve it and had to close the vent and run A/C at full blast with windows open before we could sleep. Service Gap: While individuals like Ikram, Neeraj, Rukshar (F&B), and Chef Antony provided exceptional service, there’s a systemic gap in training and standards. Staff showed willingness but lacked resources for 5-star service. Value Proposition: Rates have doubled to match 5-star properties, but facilities don’t justify this—I rate it 1 star. For potential customers: I cannot recommend this hotel. It doesn’t meet standards even for a 3 or 4-star property. The sewage odors and ventilation present serious health concerns, especially for elderly guests. The conditions don’t justify any premium pricing. I hope Taj Group management urgently addresses. I am also upset Expedia didn’t do anything to fix this or hold partners accountable.

Lovely hotel very friendly staff, the cleaning team was beyond amazing

Very comfortable, great location in the city. High standard

Very pleasant stay at Vivanta. The staff is extremely friendly and helpful! We want to particularly thank Mr Sandeep and Mr. Kiran who went out of their way to make our stay memorable. Highly recommend this property!

Reception and hosekeeping staff are very helpful!

Great location. Excellent breakfast buffet