웰컴호텔 바이 ITC 호텔스, 드와르카, 뉴델리

침대, 벼개가 좋아서 인지 두사람 모두 꿀잠을 잤어요. 시설, 위치 등도 만족스러웠습니다.

체크인 때 편안하게 쉬고 기다리는 가운데 핵지고 오는 서비스가 좋았음. 방은 편안하고 안락했음. bathroom도 넓고 시설이 잘 되어있어서 편리했음. 공항셔틀서비스가 좋았으며. 단지 한가지 주변에 이용할 수 있는 것들이 부족했음.

호텔은 대략적으로 무난하였다, 위주, 시설등 무난무난.. 하지만, 위생적으로 좀 별로이고... 몸이 아직 간지러움 케틀이 고장나서 가져달라고 이야기 했지만(져녁8시에), 새벽 3시에 하우스키핑에서 메모받고 '필요한거 없냐며" 잠을 깨우심.

I looooved this hotel. Definitely 5 star and very well maintained comfortable hotel it is. The facilities looked a bit aged but very clean and spacious. The swimming pool was also nice.

One time I used the gym, the door would not open to let me out even though I tried the button on the left hand side. In addition the phone line did not work...

Ok

Value for money

Fantastic! The best place to stay in the area!

Staff memebers are good

The check in and checkout process was very long. I needed to wait for an an hour for check in and then also wrong room was provided. The employee at check in were not well trained and they kept on asking stuffs from each other on the process. I came from Dallas to delhi after a 24 hours flight with two kids (infant) . They were tired and cranky but the check in process took forever. There were mosquitoes everywhere in the hotel. Rooms had mosquitoes. The checkout also took around 25 minutes. The receptionist was not able to charge money from the hold they put on my card and was telling me that they would like to charge again from my credit card and refund the hold after they figure out what’s wrong with the deposit or hold.

Fantastic experience. A special thank you to Kunal. AAA

Poor

This property is located in sector 10 very close to Dwarka metro station - just 5-7 mins walk. So that is very convinient if you aren’t a business traveler. The food in restaurant is pretty expensive - 2000rs buffet and 1300 rs breakfast pp. there is a mall being built just behind the hotel. There is a pharmacy and grocery and a tiny cafe in that mall underground. Food is much cheaper there. They don’t deliver to the hotel room. But you can walk easily. Cab services to hotel are pretty good and staff of professional compared to the Gurgaon property. Security at the hotel is very good. Room services are good. The hotel has nothing at walking distance. There is a gas station and a tiny pharmacy just outside. But overall I found this property very good and convenient for travel.

ホテル内のレストランは対応が良い。 受付の対応は最低限の対応でした。

Nice and clean

Good place

The property was good, clean and excellent service,

Hotel bom, bonito e perto do aeroporto. Quarto bom e confortável. Café da manhã desorganizado, funcionários barulhentos e local deixa a limpeza a desejar.

There is an amazing bellboy who works in concierge and is mute. Please pass on my compliments to him for his amazing service. If there was an employee of the month award, i would gladly award him. He deserves it. I totally forgot his name but his initial is ‘S’. It was lovely using sign language to communicate with him.

This has been my favorite hotel as it was luxory at low cost. But now both are disappeared. Luxory is no more. things are broken or breaking, asking for repair or rennovation. And price they charge is equivalent to other better 5 Star hotels. they either need to upgrade or lower the prices. Nobody wants to stay at broken rooms. And pay your staffs wel because every time and everyday they will run to you in 5-6 and stare at you for tips. It creates awkward situation. Tips should not be made mode of income. If you don't give they will look at you as they would curse you. Breakfast is good. Sachin was nice to me and said to have offered an upgrade but I couldn't figure out what was the update.