This is the best of the best 5-star hotels.
1. The entire hotel staff is friendly, patient, and polite, with exceptional service.
2. The interior of the hotel and rooms is very luxurious.
3. There was a welcome drink, a free birthday cake, and beautiful birthday decorations in the room.
4. I booked well in advance, and all my special requests were met very well. It was all worth it, with the extraordinary service from the staff. I was given a 2 p.m. check-out, and the kids had free breakfast even though they had breakfast in the room. Check-in was very fast, and it was delivered directly to the room. The food was delicious, and the portions were generous, even though we had breakfast in the room. I was truly satisfied with the abundance and delicious taste of the food. The best part was the lontong (rice cake) at breakfast; it was absolutely delicious. If I could give this hotel 10 stars for its service, food, and everything. It's truly a 5-star hotel with no flaws whatsoever. I was very happy to stay at
Grand Cityhall; it didn't disappoint in the slightest