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Been one of my favourite hotels in Cork since it opened but think it’s changed management recently or at least had a bit of a shake up as the experience this time didn’t feel the same. The beds have always been of fairly awful standard with 2 singles pushed together to make a double but they are now really showing their age and have become very uncomfortable and noisy. The bedrooms no longer have the custom dressing gowns that used to be a nice touch and the steam room in the thermal suite was also out of order for our stay. We also sadly didn’t have our room cleaned despite it being vacated at lunch time and our TV had 3 lines across the centre of the monitor. It’s a truly fantastic venue with great staff and I still really love the gym and thermal suite but I’m not sure I would rate the hotel rooms and stay at 4 stars any longer.

Room was great, staff were very friendly and helpful. Loved the tone throughout the hotel, would happily stay again or recommend to friend.

Room was nice and clean, would definitely be coming back

Staff

Fab stay loved the decor sophies bar food excellent

Avoid Sophie’s, bit like Macdonalds with a drinks licence. Cold room, very average menu, food served cold , overpriced

Great rooms

Hotel was modern and fun. Parking was a nightmare. Nothing easily accessible and you will be walking a long distance with your bags, hopefully not in the rain.

Didn’t have breakfast. Yes shops nearby.

First time staying in The Dean in Cork, was expecting high hopes, but unfortunately it disappointed me! Given a room that should only be used as a single occupancy room! I felt very claustrophobic and confined! The layout of the room was completely all over the place! Service at breakfast was chaotic on both days! Definitely no WOW FACTOR HERE!!!

Staff were great, hotel is really nice it’s in a great location to walk into the city and far enough out too not be loud etc at night. Our only issue was there was works being undertaken on the railway line behind the hotel and we had to change room, the staff were great about this

Unusual practice of paying a deposit on the room. Not normal across other hotels I have stayed at. Usually just take a card number.

We had a fantastic stay at The Dean Hotel. Room was lovely, very clean. Staff at the hotel bar were very attentive. Thank you!

Amazing hotel but parking is a disaster

The room was stunning - the pool facility outstanding. Parking around the corner at train station for car. Close proximity to rivers. Great pool for relaxing in after a long day.

Super clean, and luxurious hotel. Right next to the train station, and many many food and bar options.

Good room, converted to twin on request

Amazing hotel! Clean, modern and convenient.

Absolutely loved this hotel, already want to return. Room was spotless and the bed was so comfortable. The rooftop bar is lovely and the views are brilliant. Great place to base yourself, a small walk to the main streets and a very luxurious and comfy hotel.

When staying at this hotel make sure you ask for the opposite side to Railway station. Stayed for 1 night & distribution from railway station throughout the night & early hours of the morning, impact quality of sleep. Hotel overall is lovely but quality of sleep is poor. They provided earplugs in room , which don’t help at all.