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The receptionists are all super helpful and patient to all our questions. The included breakfast is so good, always looking forward to it. We paid extra for dinner as well and it was the best decision, food was very upscale and delicious. The salad bar for dinner was just awesome, loved all the options provided. The bar was just as good, we always show up and ask the bartender(Alexandra) to surprise us with drinks and never has he disappoint once.

Wir hatten einen wundervollen Urlaub! Alle waren super freundlich; das Essen war fantastisch. Es wurde einem jederzeit weitergeholfen. Sämtliche Wünsche wurden berücksichtigt. Das gesamte Personal war sehr zuvorkommend. Der Chef hat beim Abendessen immer mal die Runde gemacht und jeden persönlich begrüßt. Das macht schon sehr viel aus. Wir haben gegen einen annehmlichen Aufpreis die Option für ein größeres Zimmer erhalten. Außerdem war es uns aus privaten Gründen nicht möglich am eigentlichen Anreisetag den Urlaub zu beginnen. Auch hier kam das Personal uns entgegen und wir konnten die gesamte Reise um einen Tag verschieben. Alles in allem würden wir jederzeit wiederkommen!

Super schöner Pool auf dem Dach. Grosszügiges Fitnessstudio. Hervorragendes Restaurant.

Super relax nella spa, piste facilmente raggiungibili

Il personale perfetto, la camera ampia, curata e pulita. La cena ottima così come la colazione. Alcuni gesti di gentilezza molto apprezzati.

Professionali e gentilezza dí tutti gli operatori

Bellissima struttura, accogliente, moderna e pulita con piscina con vista panoramica è bella SPA. Il cibo del ristorante ottimo e curato nell’impiattamento! Staff gentilissimo, premuroso e professionale! Torneremo sicuramente!

struttura curata e meravigliosa , ambienti super accoglienti ed estremamente ordinati e puliti. Camere curatissime, letti con materasso confortervole e a corredo delle super trapunte , ciliegina sulla torta un topper da urlo. Personale cordiale e pronto a soddisfare tutte le esigenze del cliente. location veramente bella . servizio spa eccellente. prezzi onesti e cibo molto buono. soggiorno indimenticabile

Super Hotel! Super Essen!

The location of the hotel is pretty good for skiing, hiking or simply spending time in the nature. The hotel is very nice, very modern and comfortable. The pool is great and the water is warm. Spa area is also nice, however it could be a bit bigger. The room was comfortable, breakfast was very nice with good choices and the dinner (we had half board) was delicious and always special. We liked it a lot and would come back. Many thanks to the Alpine team.

Wir durften das Alpinhotel Keil für einen Skiurlaub testen und haben dort eine wunderbare Zeit verbracht. Das Hotel ist sehr neu und macht von den verarbeiteten Materialien einen hochwertigen Eindruck. Alle Mitarbeiterinnen und Mitarbeiter waren durchweg äußerst freundlich und haben uns ein sehr willkommenes Gefühl verliehen. Nachdem beim Check-In die Junior Suite, die wir gerne haben wollten, aufgrund eines Fehlers leider bereits vergeben war, hat sich das Hotel sehr kulant gezeigt, was Ausdruck des hohen Serviceanspruchs ist. Der Wellness-Bereich ist klein, aber fein und die Dachterrasse mit dem Pool ein Highlight. Besonders gut hat uns als Skifahrer die kulinarische Verwöhnung im Alpinhotel Keil gefallen. Das Frühstück und auch das Abendessen waren hervorragend, regional, frisch, bio, alles, was das Herz begehrt. Wir verbringen jedes Jahr insgesamt etwa 2 Monate in Hotels und haben dementsprechend extensive Vergleichsmöglichkeiten. Glauben Sie mir, Sie werden nicht enttäuscht sein. Besonders hervorheben möchte ich den extrem guten La Cimbali Kaffee beim Frühstück sowie die Möglichkeit, sich frischen Saft mit Ingwer, Staudensellerie etc. zu pressen. Eine sehr positive Erwähnung verdienen auch die Pflegeprodukte, die jeden Tag im Zimmer neu aufgefüllt werden. Wir werden in wenigen Wochen zum zweiten Mal in das Alpinhotel Keil fahren, um dort die neuen Suiten im Guesthouse Keil zu testen - wir sind schon sehr gespannt und freuen uns! LS

Had a wonderful stay at the Alpinhotel. The staff were friendly and welcoming. The property had great views, and the food was delicious. Highly recommend this place.

Hotel ottimo sotto ogni punto di vista. Posizione comoda e con una bella visuale. La ragazza alla reception gentilissima, camera stupenda, super confortevole e pulitissima. La spa una vera goduria! Ottima colazione abbondante. Unico appunto per i futuri ospiti. Prenotate dalla junior suite in sù, le superior non sono così superior Nota per l hotel. Aggiungere cuscini nella cabina armadio, possono tornare utili agli ospiti. Grazie di tutto

Absolutely fantastic hotel and location. Great stuff and spa

Staff molto disponibile, amichevole, solare. Struttura molto pulita, ordinata con una area wellness ben arredata ed equipaggiata. Molto piacevole la serata animata per il giovedi precedente il carnevale! Un gesto molto azzeccato per conoscersi meglio tra noi ospiti, che lo staff del albergo.Ho aprezzato molto! Ci ritornerei!

Tutto impeccabile, in perfetto stile altoatesino. Unica pecca, lasciar entrare famiglie molto rumorose nella zona spa e relax

BEAUTIFUL. Modern, charming, thoughtful touches (Green Apples, message on wall...). Beautiful outside area for hanging out, drinking a delicious coffee, very cozy modern- charming seating area and lobby. Rooms were very comfy, with big balcony, clean & bright bathroom. Exceptional. Very close to many attractions. We stayed at this hotel after we came back from Austria (GrossGlockner ) and next day we were driving to Lake Pragseer Wildsee/Braies lake.

Wunderschöner Wellnessbereich -sehr gediegen!

We checked in quite lay due to some unexpected delays. The gentleman at the front desk was absolutely lovely, warm, welcoming and helpful. He directed us to the only restaurant in town still open and we were able to get a great, truly inexpensive meal. At the pizzeria down the street. We were only in our room for 5hrs before we left to catch the sunset at Lago di Braies. I wish we could have stayed longer. The room, hotel, town and scenery were truly enchanting. My only comment goes to the fact that while booking online thru Expedia with all pertinent guest information and ages, we were contacted by the hotel shortly thereafter requesting over $100 additional for my teenage son, as the booking didn't allow for 3 people. My original booking and price quote was for 3 people. I contacted both Expedia and the hotel with my concerns. Expedia couldn't assist me, although they tried. The hotel made an adjustment but the cost was still more than quoted or expected. When we arrived at the hotel, there seemed to be some confusion as to the room, so we were offered the best room. It was a great room and had beds for all 3 of us but only 2 pillows, 2 towels and 2 glasses. So, we paid extra for a bed and that was all that we received. The office was closed so we didn't have a chance to fix this. We bundled a blanket for a pillow.

Bereits beim Check-In haben wir während die Dame an der Rezeption sich um den Check-In gekümmert hat einen gratis Wilkommensdrink erhalten. Der Check-In verlief absolut reibungslos. Die Zimmer waren sehr schön eingerichtet. Dabei wurde die Mischung aus Moderne und Tradition sehr stylisch. Die Zimmer waren sehr sauber. An der Rezeption hat man in allen Bereichen super Tipps bekommen egal ob es sich dabei um Ausflugsziele, Nutzung der öffentlichen Verkehrsmittel, Parkgebühren oder Restaurants gehandelt hat. Ich war bereits in vielen Hotels aber einen so guten Service hatte ich sehr selten. Absolut empfehlenswert.