아스토리아 호텔 이탈리아

Personal were so nice. Very good situation in city center, still quiete.

I booked this hotel because it was rated 9 & in a convenient location. Our 1st experience was on check-in with a night porter who couldn’t do more to make us feel like an inconvenience to him. We went to our room which turned out to be a suite; a nice surprise, but the electricity was from the early 20th century at best. We had to hang the key on a hook to make it work & the air con was functional but not great. However, the smell of the sewage system was awful! It was late so we said nothing. In fact, we suffered it for a couple of days because I was sick but it got progressively worse. The only way to try to relieve it was to create a draught by leaving the window & door open. When we reported the problem, we were admonished for leaving it that long to report. Fair point, but the pretend surprise was disappointing & worse, the maid was blamed for not informing management. Apparently management doesn’t check the property ever!! Maybe they should! They might also realise that furniture is worn & a bit grubby. The fire alarm rang on the 2nd last night & guests went to reception where the night porter completely ignored them & made no effort to explain it was an electrical fault and they had no need for concern. He stood with his hands in his pockets as guests informed each other of the situation! Management dismissed that the following morning. The overworked breakfast staff were lovely & helpful. I wouldn’t recommend if you care about customer service or pleasant atmosphere.

Das Hotel punktet vor allem mit seiner sehr zentralen Lage. Alle wichtigen Sehenswürdigkeiten in Udine sind bequem zu Fuß erreichbar. Unser Zimmer war groß und das Bad mit Dusche und Badewanne ausgestattet. Die gesamte Einrichtung wirkt jedoch deutlich in die Jahre gekommen. Zwar ist vieles noch gut erhalten, aber moderne Standards fehlen. Dazu gehören wenige Steckdosen, ein großer alter Föhn und ein schwerer, klobiger Zimmerschlüssel. Auch die Lichtsteuerung über die Schlüsselhalterung an der Tür wirkte etwas nostalgisch. Das Frühstück haben wir nicht genutzt und können es daher nicht bewerten. Die Mitarbeiter an der Rezeption waren korrekt, auf uns jedoch eher sachlich als herzlich. Ungewöhnlich fanden wir zudem, dass unsere Ausweise beim Check-in für längere Zeit einbehalten wurden. Weniger gefallen hat uns der Ausblick aus Zimmer 106 auf ein Vordach mit technischen Aufbauten. Insgesamt ein ordentliches Hotel mit hervorragender Lage, das jedoch von einer Modernisierung profitieren würde.

Another superb stay for business

Great location, very friendly, very clean.

L'hôtel est très bien situé, à deux pas du centre-ville. Le personnel à l'arrivée ont été très gentils. Les chambres sont très corrects. La vue vers l'intérieur du bâtiment laissait à désirer, je suis mal tombé.

Clean room great stay.

Personale molto cortese e professionale, stanza ben pulita. Arredamento un po datato

Excellent hotel, well located in the heart of the city, close to all bars, cafes, restaurants, shopping & transport. Large rooms, well appointed, parking available & fantastic helpful staff. Highly recommended.

Great location, great staff, easy parking, good breakfast!

It is a nostalgic hotel, looks a bit old, was comfortable and clean. The silence was not assured neither through the door nor windows. However environment was not loud during the night.

Sehr nettes Personal. Freundlich und zuvorkommend. Zimmer haben einen "Vintage"-Stil. Passend zum ganzen Haus. Wir haben uns sehr wohlgefühlt.

Mi spiace mettere il giudizio negativo riguardo al personale e servizio, ma non è tollerabile dover aspettare 10 minuti fuori l'hotel alle 2 e mezza di notte perché nessuno mi apriva; da un 4 stelle in pieno centro non me l'aspetto. Per il resto tutto ok e massima cortesia dal resto dello staff, camera spaziosa e soggiornato benissimo

Restaurant habe ich nicht besucht. Bett war sehr gut. Gross und sehr gute Matratze

Hotel antigo

It's a classic hotel. Everything was nice and clean. People at the reception were friendly and helpful. The hotel can't be better placed.

Excellent stay, would recommend.

Right in the centre of Udine with convenient parking in the basement for a reasonable price of € 10 a day. Very helpful staff made our stay pleasant and a good recommendation for a place to eat was immediately followed up with a check for availability and kitchen opening hours, as we arrived quite late. The hotel had a feel of past glory, but all was clean, well maintained and comfortable. Breakfast was good, - freshly squeezed orange juice, good coffee and well made eggs and a lot of choices.

良かったです

Nice property. Helpful staff. Easy walk to Udine sites, restaurants, etc. Parking in a shared garage 4 minute walk from hotel.