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Very modern and clean property. Gorgeous lake view from the room. Very spacious and comfortable. Good parking with no stairs which makes it easy with luggage. About 38 min. drive to Bellagio (the road is all curves). Very friendly staff. Beautiful restaurant and great service. Our server Asia was great! Highly recommend.

Very nice, small family owned & run hotel. Rooms are all suites. Very friendly staff. Breakfast buffet with lots of variety and high quality. Dinner available, simple menu but very good. Nice lounge area with a simple bar. Spectacular view from our room, that has a large balcony to enjoy the view. On site parking easily accessible. There is another hotel accross the road that has a great reastaurant & bar. The staff even recommended it! Would defiantly book again!

Despite arriving in May, the room was colder than the outside temperature. Since the air conditioning is a central system, they couldn't help us, but perhaps they could take some measures to improve the situation, such as adding heaters or other features.

Perfect service, very pleasant and attentive employees! I enjoyed my days at the Hotel very much. In addition, the cuisine is beyond all measure! It was more than I expected and it felt like coming home! Grazie mille!

Great breakfast. Room and staff were wonderful. Lovely town.

The stay was overall amazing!

beautiful site, excellent staff!

Beautiful family owned hotel! The views of the lake are beautiful it’s quiet and easy to maneuver around with staff assistance and guidance

Breakfast was good and room view is great

Ricardo and Roberto were amazing hosts. We thoroughly enjoyed our stay. Maria, the server and Nadia at the front desk were very accommodating. The hotel was clean, and our family felt very safe. Beds were great and views were amazing from our terraces! Highly recommend Hitel Lago!

Very good

Great place to stay with a panoramic view of the lake to wake up to from a most comfortable bed, friendly helpful staff, superb breakfast buffet and choice of evening meals plus a bar. Will stay again without question.

This hotel is a very quiet beautiful hotel. Family ran which I love! Roberto was so accommodating. He picked me up from the airport in Milan and during my stay drove me to Como and picked me up. The rest of the staff helped guide me to the walking path so I could easily get to different restaurants in Torno. The beds were super comfortable… breakfast was fantastic and the dinner was so tasty. They do not have a pool which I would have enjoyed but that’s ok. This hotel had everything we needed and more!

Everyone at the hotel were incredibly friendly and super helpful. We had the lakeview suite and no regrets whatsoever. Wonderful breakfast especially the choice of quality fruit.

Great location, Amazing view, super helping folks at the hotel , overall a 5 star experience

Very good quiet resort. Excellent views. Bathroom should have a hand towel holder and other towel holders.

We had the most disturbing experience with this hotel, with the owner precisely, for writing our truthful review on Google Maps. In our first morning, we got out of the shower, fully naked and the housekeeping barged into our room using a master key, leaving us feeling violated. We reported the incident to the front desk, but there was no follow-up or investigation. They said they were sorry but nothing could be done, which left us frustrated and upset. Upon checkout, the hotel didn’t assist with calling a taxi, and we had to use their shuttle service, which cost double what a metered taxi would have. The owner himself drove us to the train station and berated us the entire way, shouting about our review and threatening to blacklist us from hotels in Italy. He displayed blatant racism, saying, “this is Italy and not China,” despite knowing our nationality from our passports. His aggressive demeanor made us feel unsafe in the car. After we arrived, we took a photo of his license plate to report the incident to Expedia. He then confronted us, coming 1-inch close to my wife's face, demanding we delete the photo of his car plate and threatening to call the police. We felt increasingly unsafe and WE wanted to call the police. When we tried to call, he drove off. This was a traumatic experience, especially considering we entrusted the hotel with our personal information and expected to be treated with dignity and respect. Instead, we faced hostility and threats.

This hotel was amazing! The views were excellent, the bus stop was right outside, it was clean and beautiful, and the included breakfast was so nice!

This was such an awesome family run hotel. Beautiful view from a modern and super clean room. From Sofia at the from to Riccardo at the restaurant to the owner Roberto. Highly recommended. Just know the location is in torno which is super quiet and away from the crowds. This however means you either have to take the public bus (stop right across the hotel) or use the private transfer that they offer to get to the more crowded places like Bellagio. Highly recommended! Thank you for everything Hotel Lago Team!

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