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Staff was fantastic... Truly accommodating and professional and kind. But the rooms need work for this price..... No screens so all shutters must be closed shut if you want to wake up to light in the morning. And to call this all inclusive is misleading....only can access adequate food during meal hours and there was almost never a bartender present through the day.....we were told to make ourselves drinks behind the bar.

Wonderful small resort with fantastic food and the best employees. We loved the combination of tranquility and best ocean views (above and below the water). A huge plus is that nobody tries to push any services.

We absolutely loved the atmosphere and level of service. Everyone we dealt with was first class! Beautiful resort and a place you can truly relax. They make you feel like you’re staying at your own vacation home.

Great

This was a magical vacation at a very special property where you are made to feel like family and treated like you are the only guests there. Food was so delicious, fresh and fed the soul. Staff are all so kind and personable. We are already planning our trip back, if you don’t want a typical big resort vacay stay here.

Rooms are unique, the views are awesome, meals were good.

We just got back from one of the best vacations we’ve ever taken — hands down. If Jamaica is on your radar, do yourself a favor and look into The Caves before you book anywhere else. This hidden gem, part of the Island Outpost collection, is perched above the Caribbean with views that are absolutely breathtaking. It feels like a dream — colorful cliffs, turquoise water, and sunsets that don’t even look real. The staff? Incredible. Warm, welcoming, and truly next-level in making you feel at home. We did yoga with the most unreal backdrop — I couldn’t hold a pose to save my life and even toppled over at one point, but it didn’t matter. That view makes everything better. And the food… wow. Easily the best we’ve ever had at any all-inclusive resort — fresh, flavorful, and made with love. Pro tip: there are no TVs in the rooms (though you can request one), but honestly, you won’t miss it. The real show is outside your window. This trip was soul-soothing in every way, and we’re already dreaming about going back.

Wow, what an incredible experience. The most magnificent clear blue water added an incredible panorama to the beautiful location the Caves offers. Endearing staff who really care that we enjoyed our time. Highly recommended resort.

Un souvenir inoubliable : tout etait parfait. Un lieu unique : site remarquable avec accès privé aux grottes pour nager, piscine avec vue sur le coucher de soleil, tres bonne table, personnel attentif et accueillant. Chambre tres calme. Un petit coin de paradis.

Great staff. Excellent cuisine.

It a therapy on the cliff side. It’s absolutely breathtaking . The views , the staff, the intimate setting!!!

Great location. Nice staff. Good food. Best sunsets. Fun cliff diving. Excellent snorkeling. We will be back

This hotel was on our radar for years. We finally made it happen and honestly, we did have sort of high expectations because of the reviews and pictures. I can say without hesitation The Caves exceeded our expectations. The atmosphere and location is even more beautiful and romantic than we could have hoped for. The staff were amazing and the food was the real highlight. Each meal was excellent and the dinners were exceptional. I can not more highly recommend this hotel if you are going to Jamaica and looking for a special getaway with a partner.

Amazing breathtaking view great service quite safe area

This was one of the best and unique resort experiences I’ve ever had - the geological caves on which the hotel is built are fascinating and impossible to replicate - it’s intimate and staff are attentive and personable - the value for our all-inclusive stay was very good - whilst deliberately rustic and understated, rooms may need some refreshes eventually and a small gym would be a great addition

My fiance and I spent 5 restful nights at The Caves over Christmas and cannot wait to return. My third time to Negril and his first, we were both impressed at the quality across the board. The service is outstanding and the staff are so friendly and considerate. We loved how private our trip felt and had so much fun jumping, snorkeling, kayaking and lounging by the sea. Every meal was delicious and we definitely recommend the private cave dinner and massages. 10/10 would recommend, will return.

Great location Staff was fantastic Their chefs produced various delicious meals everyday best place to forget about work

The Caves was a wonderful setting to relax and unwind. We stayed in a second floor room without a balcony, but the ocean view out of the large window was so perfect I didn't miss having one. The room was spacious and comfortable. The swimming was excellent and unlike anything I have experienced before. Deep water comes all the way to the cliffs, the waves are very gentle, and there are two caves that you can swim into. The water is clear and in early November, comfortably warm.

Top notch food! Welcoming and friendly staff. Amazing views. Thrilling caves and cliff diving. Beautiful water. Great place to relax and have a well deserved vacation

Beautiful hotel, unique and quiet. The food was good, but it was unclear until day 5 we could ask for specific meals. The thing I liked least was that the website said taht ANY BOOKINGS made through 12/22 would received afree private dining experience in the cave, but they cgarged us $150 dollars anyway.