44824 호텔 코코로 인 아사쿠사 구라마에

チェックイン時に荷物がたくさんあり、部屋まで一緒に運んでくれて、宅配の預かりや、スーツケースの預かりも受けてくれました。 丁寧に対応してくれて、本当にお世話になりました。交通のアクセスも羽田空港から一本で、周りの環境もとてもよかったです。 また帰国時に利用したいです！

他の方のレビューを見て正直不安でした。テレビ冷蔵庫エアコンドライヤー食器バスタオルあります。エアコンの匂いも気にならなかったです！駅　スーパー　コンビニ　カフェ　飲食店近くにたくさんあります。スタッフの方はチェックインの際などお会いしていませんがメッセージでやりとりできるのですぐに連絡できて対応して頂けるのでわざわざロビーに行く手間が省けてありがたかったです。ベランダもとても綺麗で朝からベランダでコーヒーを飲んでゆっくり過ごしました！ここは場所的にも東京のいろんな所に行けたので安いし今度から東京行くなら絶対ここです！素敵な旅ができました。ありがとうございました！ レビューを見て悩んでいる方へ！ 部屋に上がるまでの階段は建物が古いので少しボロく感じますが室内は本当に素敵なホテルでした！対応もいいです！トイレとお風呂が別なのもありがたい！ベットも綺麗でした！布団の匂いも気にならないです！ハンガーなどもあって夜洗濯できたのも助かりました。

スタッフは愛想が悪く、 とにかく部屋が汚い。 布団は汗臭くシーツカバーなどは代えられていない。タオル類も臭く使う気になれませんでした。 最悪です

This accommodation was really good the only downside was the lift didn’t go all the way up to or room, it stopped two levels below and then we had to carry luggage and prams up two floors of stairs. Otherwise was good accommodation

Je hebt er alles wat je nodig hebt. Prima hotel.

メールでのご対応はとてもスムーズでとても良い印象でした。ですが、とにかく部屋が汚なかったです！禁煙のはずですがタバコ臭く、ベランダにはタバコの空箱が２つあり、外からの階段のドアが開いていてそこにも恐らくタバコの吸い殻入れがありいっぱいだったように見えました。部屋の机の下には多分前のお客の忘れ物のおそらく折りたたみ傘のカバーともう一つ何か時計のような物が落ちていました。ベッドのシーツには髪の毛がついていましたし、壁は汚れていて、上にホコリが積もっていました。埃や匂いで眠れなくなる時があるので、思わず掃除をした程です！日本でここまでの低いクオリティーの部屋(の割には金額はそれなりに払っています)は初めてで、びっくりしました！お掃除していないと思います。

The staff was nice helped us with our check in times. Although, the property is not what you see in the pictures, it is older that that, bedsheets didn't smell like clean. No AC in common areas.

The room was good and clean, which was a great surprise since as after making the reservation we read terrible reviews regarding cleanness. The common areas seem a bit neglected and not so clean though. The Kuramae area is nice, the hotel is close to the subway.

Viel platz im zimmer gut erreichbar

他の方の口コミ程ひどくはなかったです。事前に電話連絡があり、女性の方に丁寧にチェックインの段取りを教えて頂きました。 部屋も清掃されていました。ただ、建物が古いせいか、老朽化は否めないです。浴槽も掃除はされているのでしょうけど…使用感はありますね。 静かな場所ですし、立地はいいのでペット連れの方などは良いのではないでしょうか。

地下鉄から近く、交通の便がいい。

The guy is really nice and accomodating and the area was decent to walk, but for the love of god, don't stay here... Hair every where, bathroom, pillows, bed sheets, you name it. Second, we reserved a room with 2 beds (1 bed and one futon). We got one bed and thin pad for the floor with almost no room to put it. I should've trusted (and or read them) the other reviews before booking because for the money this place sucked. Pay extra and stay at a real hotel. The photos of random glass building and stuff aren't actually part of the hotel. The photos make it look way nicer then it is. Oh, don't do the laundry, you'll pay for the detergent (that's fine I understand), then you'll pay for the drier which is 100yen per 30 minutes. We ran the drier for almost 4 hours and the clothes never dried. We had to pull everything out damp and walk to a laundry mat which honestly was cheaper, quicker and actually cleaned the clothes.

環境髒亂

Staff wasn’t avaible 24/7, but he was kind. Unfortanate needed to rent a towel. For the rest okay hotel.

The hotel gives you the room key via lockbox through a message with the lockbox code There is no one at reception. When I tried to check into the room, using the code and the key, the room was already lived in. There was hair in the sheets and on top of the sheets and used tissues in the room. There was hair in the bathroom and trash in the bathtub. It looked like someone was either still staying there or had just left and the room hadn't been cleaned. I messaged and called the property and received no response. I called them using the bell at reception continuously with no response for 3 hours and no one came. I ended up having to stay at a different hotel and when hotels.com finally reached out to them, they said nothing could be done and wouldn't even offer a refund. The room cannot be stayed in, it was disgusting. Additionally the wifi code they give you does not work.

For just one night its passable.

Wi-Fi、冷蔵庫、タオル、テレビがありません。 空調の暖房も良くききませんでした。 これで1人10000円でした。 こんな宿泊施設今時あるとはびっくりしました！

Super terrible and strongly not recommended to stay** 1. First shock, reception was nobody when we arrived. After getting help from nice japanese who stay around the are, The service guy who claimed himself as the owner came to welcome with bad attitude and excused himself that he informed how to check-in via message in the day we came. Seriously! Informed us while were flying! 2. The secound shocking, rooom was a super dirty and the picture advertisements in Expedia was contrasted in the reality. The towel had a lot of hairs and the toilet was dirty either. 3. The peak thirdly, Bad manner service guy! the last night staying, we were forced to leave from the living by the service guy from we met. His manner was so really bad and dare us to give 1 star feedback.I started complain him about service and the situation we met. He shown his aggressive react and told us to leave if we didnt like this place. After that, he called the police and accuse us to the police that we were attacked him. Finally, we got a nightmares here and this place ruin our trip in Tokyo. We have been travelling for more than 10 times and never seen this terrible experiences with hotel in Japan. I wrote a comment so long for warnning the travellers do not book hotel if you dont wanna get such a bad experinces like us. Goddam Cocoro Inn. Never be back forever!

The room was smelling bad because of animal odors. Higher level access needed climbing up unsafe stairs additional to elevators, which was totally unfit to small child and a family stay.

すごいよかったです