EN 호텔 교토

호텔위치와 직원응대는 마음에 들었습니다.하지만 청결상태는 최악이었습니다.시설이 노후된 것은 이해하지만 욕실과 침대 청결상태,커튼 등은 최악이었습니다.돈이 아깝다는 생각이 절로 났습니다

나름 지낼만한 했음

2층 4인실에 묵었습니다. 5센티 높이의 침대프레임에 매트리스를 올려놓았더군요. 거의 바닥에서 자는 기분이었습니다. 벽에는 6-7센티의 구멍이 나 있어서 어처구니가 없었습니다. 그리고 찬물의 수압이 너무 낮아 샤워가 힘들었고, 변기를 이용하면 수압이 낮아 한참을 물 흐르는 소리가 들려 시끄러웠습니다. 호텔에서 소개해준 코인주차장은 기온마츠리 축제 기간에는 모두 문을 닫아, 주차장을 찾는데 거의 한 시간을 헤맸습니다. 조식은 빵 3개가 들어간 상자를 주는데, 가급적 밖에서 드시기를 추천합니다. 유일한 장점은 기온마츠리 축제를 즐기기에 완벽한 위치입니다.

Room had an unpleasant smell

入口が工事をしていてわかりにくかった

ソファとかテーブルが無かったのは残念。

The male staff members were most unhelpful and some barely spoke/understood english (they felt repeating themselves without answering the question would be ok). Often they would just stand there or go about their business ignoring you The female staff was the other extreme. very helpful and very supportive. so if you have issues, talk to one of the ladies who will actually help you out. The room was a hole in the wall with uneven floors and a steep step off coming out of the bathroom. this was made worse by the step off when leaving the room. We almost fell twice in the night - they did warn us at check in but nothing prepares you for what they told us. Construction was going on so place was quite noisy and frankly they should have shut down. Pro was connection to public transportation was good and the central location. However, I wouldnt recommend/stay if I go to Kyoto again.

よかったです！

I paid and used the washing and drying machine and there were no bags to bring our clean clothes up to our room, so I went up to get a bag to put my clean clothes and some other guess just took out all my clean clothes on the dirts box where people put the dirts out for the dryer. I am a girl and a guy just took out all my clothes, panties and bars out on the open area. I went to the lobby and tried to explained the situation to the staffs and there were 4 staffs and none of them helped me. I felt super unsafe and super not happy about the services. I had never stayed in a hotel feel so insulted. I will never come back again.

C'était la deuxième fois que je venais dans cet hôtel, la première étant avec mes deux fils en 2023. L'hôtel est toujours à la hauteur de mes attentes. La chambre très agréable et propre.

Very nice room and friendly staff. Room was clean and decently sized. Really close to a station so access to the rest of the city was easy. Nishiki market is a walkable distance. The Pokémon store is also very near by. A family mart is super close. A lot of dining options available

The staff were extremely polite and helpful. The quality of the hotel past the lobby was disgusting and disappointing. The photos on the Expedia website were probably taken ten years ago. The bath was moldy, the vents were full of dust, and the tatami mats were alll stained. I do recommend. This hotel is very over priced.

地下鉄四条駅からも至近で、洗濯乾燥機もあり、便利です。朝餉は、甘い麵麭が苦手の方にはオススメ出来ませんが、価格は安いです。

環境清潔度不夠，到處都有尚未清潔的灰塵，有些地方也有常年污垢，地理環境很棒，附近有24小時超市，價錢也便宜，但清潔度大扣分

交通の便も良く、朝食も美味しかったです 費用に対するサービス、満足でした！

A great place to stay in the heart of Kyoto. Very spacious rooms and lots of amenities. The staff were very kind too.

No lights, no outlets, bed was not good etc

Location wise, it is walkable to major shopping areas, that's a plus. However, room wise, the bed is considered low/close to the floor, so it is a bit hard to get up comparing to a standard bed. In addition, there are steps once stepping into the guest room, a step to the bed area, and another step to the bathroom. Not exactly friendly for seniors.

いつもお世話になります。いつも室内を広く使えてよかったです。また、延長コードのレンタルする際にも手際よく対応していただいてスタッフさんには感謝です。 ただ、今回は401号室でしたが、なぜか部屋に戻るとTVがついていて怖かったです。TVの影響か、他から何か電波が来たのかわかりませんが。。。

2泊しました。掃除希望しましたが掃除がきちんとなされてなく、大変不快でした。