페닉스 후라노

다시 안 감

2박을 했는데, 청소를 안해준다고 해서 놀랐어요. 수건은 무료로 교체가 가능한데 침구나 다른 청소는 안된다고 하네요. 금액에 비해 서비스가 좀 부족한듯 하고 테이블 위에 얼룩이 지지않아 당황했어요. 나머지 시설은 좋았습니다.

Beside the ski lifts but far from town

We really enjoyed our stay there. Easy to get around, friendly stuff, spoke very well english. We love the the ski storage area. We definitely will come back.

飯店對面就是學長，隔壁的雪具出租店有stepon 可以租，很方便 如果你要去超市或是餐廳，可以預約飯店的車子 房間很大很舒服

The hotel is right accross the gondola. Staff is super friendly and helpful. All of them speak excellent English. During peak ski season, be sure to reserve dinner at the hotel ahead of time.

Was there during the change of season,

Beautiful property with some luxurious rooms and great finishes. It’s really a condo, not a hotel, and I would recommend having a car if you visit. It can be very pricey.

房間寬敞舒適，很乾淨，景色非常好，但是有一間房間沒有冷氣，夏天晚上睡覺的時候會很熱。廚房提供的餐具非常完整，冰箱也很大台，非常適合家庭出遊！

Living area, kitchen and bedroom are good, however bathroom is not designed for guests use, one typical example is lack of towel railing.

Overall we like this hotel v much but their house keeping really needs improvement. When they clean up our 3 bedroom suite, they just shuffed the used towels underneath our beds! My daughter’s pants was on her bed but they just shuffed them inside the bedsheets when they made the bed and we almost couldn’t find her pants! Also v dirty & dusty under the beds. Hotel needs to re train all housekeeping staff. But otherwise we like everything else about this hotel.

Very good

整體舒適寧靜

No dishwasher for the unit with a kitchen. Not sure how clean the dishes are. Only one elevator for the whole building.

The hotel is located at the top of a slope. The hotel rooms are well maintained. The kitchen wares and tools are well stuffed and they provide good quality kitchen tools such as pots, pans, ovens, different type of glasses for different drink, good quality fork n spoon and bowls and plates. Well thought-out space for bedroom, the hall & kitchen area. Their housekeeping was very efficient. The housekeepers come in a team and within 15mins or so, they would have completed cleaning, mopping and changing out towels etc. The only thing that is lacking in that facility is onsen. It would be great if the place has an onsen which guests could use it. The nearest onsen is just next door which we have to pay and subject to the hotel timing for non-hotel guests' user. Otherwise, the place is good for big group of travellers or family with grown kids/ young kids.

酒店泊車位略嫌不足，需要泊到附近空地，地面情況不太理想，雨天會到處漥和泥濘

ありがとうございました

Excellent property during the ski season, but you really need a car in the summer months. Nice quiet location for a summer vacation.

センスがいい

Nice modern accommodation.