후후 가와구치코

The hotel's staff was professional, friendly and accomodating. We were treated very well. Loved our room and the view of My Fuji. The private onsen was a plus. The loungewear were so comfortable and I am glad we were able to wear them everywhere in the hotel, including mealtimes. The kaiseki meals were innovative and delicious. Loved that there were e-bikes available to roam around. Check in and check out process were efficient. Worth the trip and will definitely return. Highly recommend!

Excellent hotel, high class services.

There were pros and cons to this hotel, but given my choices, I wouldn't stay here again. The room is nice - feels like you're inside a West Elm. Overall facility was also nice and felt new and clean. The onsen inside our suite was a highlight. Unfortunately we had bad weather, so couldn't see mt.Fuji and didn't do much in the area besides walk to 7-11. We also didn't do any of the activities managed by the hotel. It seemed there were a few things to do on the lake that could be fun on a nice summer day, but not sure. The staff doesn't know much English, but generally wasn't very accommodating when we asked for help with things. Having stayed at 7 hotels during our trip, the service stood out as lackluster here. We didnt dine at the restaurant but did order room service once - which was fine. Additionally, it was a bit of a hike to get here, without much benefit besides views of Mt. Fuji. We took this stay mostly as a rest day - but for that even I'd consider it overpriced. Our experience was certainly hindered by bad rain, but even on a perfect day I'm not sure this hotel would be worth it.

早餐和晚餐膳食都很好，唯獨是到達入住時只得2樓，景觀完全沒有，已經在3個月前預訂和request 高樓層，這個房價只有這種沒景觀，非常失望。

Amazing! Best place I have ever stayed. I never want to leave. Service is amazing. In room onsens are perfect and the food is incredible.

It was such a surreal experience to stay here the environment, the view of Fuji-San, the food and the extremely polite staff makes everything so magical. The next time I come I hope to stay again for a longer period. Thank you again for the lovely experience

The views of Mount Fuji from your room, the included amenities and the quality of food are definitely the highlights. The staff are also very attentive and have a good understanding of English.

Amazing hotel and food was heavenly. Note there’s no shuttle from the bus station (so have to take public transit or walk, which isn’t fun with all your luggage) as there are no taxis. Also there was dust in some parts of the room (doorway to washroom) and cobwebs on patio but otherwise really clean.

very nice experience

My family enjoys the relaxing moment with the nice view, unfortunately, there is no laundry and post service provided

Rooms were spacious, love the service of the staff and the meals were fantastic, in room onsen was fabulous as our room was facing mount Fuji. We will be back again!

maybe because we are foreigners, no welcome drinks for us? if you are looking for mt fuji view, actually only a few rooms will be able to see, others are obstructed by trees. excellent room amenities and comfort plenty of drinks included. onsen was small but adequate . was not able to use any outdoor facilities since it was raining all covered up especially point out much praise to the restaurant staff. for their dedication to service and food quality. time of dinner was confirmed prior to arrival . but they had not asked about time of breakfast upon check in, we were informed only of certain remaining time slots allowed. i dont know why this could not have been communicated earlier prior given the quality of service you would expect from them.

Amazing room with majestic views of Mt Fuji, private onsen, very modern and upscale! We had a car to drive around for sight seeing and food. Fantastic location with cherry blossoms close by, fantastic stay!

バイオエタノール暖炉が素敵でした

Great hotel with a fantastic view of Mt Fuji. Love the in-room onsen experience. Exceptional service and food. Easy parking.

Amazing place to stay with incredible service, foods, and view!

Lovely place, Will definitely come back again!

By far the best premium Hotel in the area. Top notch service and food!

服務人員是五星級的服務。晚上餐點非常精緻。客房溫泉池是一直有溫泉水流進來，想泡隨時可以泡，不必再放水。露台的火爐可以請服務人員點火，很有氣氛。 酒店位置就在紅葉迴廊旁，出酒店就是紅葉。

どちらも清潔でした。なんと言ってもお部屋に露天風呂があるのが良かったです。ゆっくり出来ました！テラスとも繋がっています。室内は段差は無いので高齢の方にも安心ですが、ベッドの高さはかなり高めなので高齢の家族には安全の為に横に椅子を置きました。レストランとお部屋は結構距離があります。スタッフの方々は皆さん親しみやすく親切！お料理は外国人に配慮されている感じの演出で、お味は普通かなあ…次回はバーにも行ってみたいです。