후지 레이크 호텔

The facility is old, stayed in the last week of Feb, AC was setup at 30 deg c but still not warm enough.

酒店已進行部分翻新，但整體設施比較老式。浴場面積相對細，人流多。

環境優美，舒服 員工態度親切有禮

Great service, facilities, and location!! The hotel itself and the neighbouring lake are absolutely stunning. We enjoyed our stay with the private onsen and beautiful mt fuji view. The buffet was also next level too! Would highly recommend

Nice staff and the room was great!

Stayed here with husband and toddler (age 3.5 year old) for a night. We arrived at check in time (walked from bus station - about 10-15 min). A shuttle service was available but we decided to walk this time. Service from start to finish was amazing. The hotel was beautiful during the fall season. We stayed in the west wing. Rooms were very spacious and clean. However, the bathroom was a bit small. Dinner was included and was a buffet with several western and Japanese options. Drinks were included - alcoholic and non alcoholic. Breakfast buffet was great too. Get there early for seating near the windows for views. We never felt like there were too many people. We experienced the onsen which was hot at first but then very relaxing. Would recommend it all. Wish we could have stayed longer!

It was a superb experience. The staffs have been welcoming and helpful. It was a bit old but most areas have been pretty clean and we didnt have any issues.

Hotel staff was exceptionally friendly and helpful. Room was spacious with a view. Hot spring area and room can be better maintained as it feels old and unwelcoming.

お部屋のサービスがあるとさらに良い

スタッフの方がとても親切でした。

看得出是有點年紀的飯店，但維持得很好！員工服務親切又有熱情，早晚餐吃到飽食材很不錯！還有溫泉可以泡！對於小寶寶很貼心，可免費外借三種用品，連泡湯的地方都把寶寶考慮進去了，真的很推薦給有帶小小孩的！

Right next to the bus stop to get you where you need to go. The staff were lovely, and the hotel was really nice. Nothing I can complain about

Highly recommended

Dated

Good 3 star hotel. Dinner buffet was excellent. Staff lovely. We got an added onsen charge (Y300) when we didnt use it.

Staff are helpful. Food is excellent.

Dinner was great, they provided sushi and beef and different wine. The breakfast was boring. We lived on the 3rd floor, can only see trees, no lake view. Good to have massage chairs outside the hot spring area. The water machine was also outside the hot spring area, can’t drink water when you feel dehydrated after hot spring.

Our room was so far from front and for old woman like me it was hard to get around One of the front greeting lady was very accommodating and we had a very enjoyable stays. Food was very good

Location is good, but don’t expect it as a “ resort “, just average place to stay in, and you usually don’t get a chance to book either of two hotel restaurants and its junk stuff buffet at high price will be the only option

傳統日式溫泉飯店，早餐及晚餐為自助式，菜色豐富好吃，有酒類無限暢飲。人員服務態度良好，房間舒適，溫泉也不錯，重點是晴天時從飯店就能看到富士山非常漂亮。