하코네 코와키엔

강력 추천 드립니다 하코네 그간 머문 숙소중 상위 랭크 입니다 식사 굿 산책로 굿 야외 노천탕 굿 입니다

ご飯が本当に美味しいです。 今度はランタンイベントもぜひ参加したいです。

ご飯が美味しい。小さい子ども連れファミリー向け。食事どきはカオス。

The entrance staff didn’t even notice i was trying to lift my heavy suit case into the trunk when i was doing it right in front of them, there were two, just standing there like sticks. In the end I had to call out, and ask them to help saying “ excuse my could you help me with my heavy suitcase ?” And the girl was like “ oh” and really had not noticed until then. That’s the moment I realized that perhaps this hotel never was the level of the quality I’d expect for all the other hotels I pay 60k yen per night.

The buffet dinner is amazing and the free ticket to hot spring Morinoyu is a value-added experience in our trip. My family enjoy the stay.

good resort

After a week or travelling in Japan we relaxed for three days here and got a very nice experience!

設備はきれいです。 インバウンド家族、ファミリー向けですね。 ビュッフェは、種類はそこそこ、しかし味付けが、全てに出汁が効てない、、、万人受けの普通？か、、、残念。 全体的に表面は綺麗だが、期待しただけに、ここを選んだことに、ごめんなさい、後悔。

屋外のプールは寒いと思っていたら、温泉なので楽しく遊べました。バイキングがおいしかったです。 温泉も充実していて、施設の中で、ずっと滞在できて楽しめました。また行きたいです

Razoável

The hotel was very nice but we informed them that we were vegan. They said they couldn’t do any thing for us. They were very unhelpful with the food situation. Breakfast was very poor.

The restaurant needs help - food is not great. The Onsen is very nice

Hotel is new & beautiful. Compound is lovely with a garden to walk. Breakfast & dinner offers a good spread with free flow of wine & beer. We stayed for 3 nights, would help if they could change some of the dishes daily. Can get boring eating the same spread over 3 days. Room was compact but comfortable. No bathtub. Will pick a bigger room next time. Location is great. Local bus stop right in front of hotel. Very convenient. Do note that u may not be allowed to board if your luggage is big & bulky. Seek help from the hotel’s free shuttle service instead.

清潔なホテルでした。 自動販売機、コインランドリーなど全てカードでの支払いで便利な点とそうでない点があり残念です。 レストランは全てbuffetを選択しました。 新しい食器を取ると食器やスプーン、フォークに毎回食べ物がついており もう少し改善してほしいです。 ほとんどのスタッフは親切で気持ちよく滞在できましたが、帰りの日にフロントの方にタクシーを呼んでもらおうとお願いしたら、で連絡をとタクシー会社の番号をもらいまし私の携帯はアメリカの物なので電話は使えない事を伝え、電話をしてほしいとお願いした所、嫌な顔をされました。結果的にはしていただきましたが、フロントの方に嫌な顔を見せられるのは気持ちの良いものではありません。

ホテルのシャトルバスの運行経路が分かりにくい

レストランは事前予約制で予約がないと夕食はとれず外食となる。

The room was large and clean. Had a great public bath. Breakfast and dinner buffets were amazing. Definitely looking forward to coming back.

レストランのバイキングの種類が多く非常に良い。ユネサンスにも徒歩で行けるローケーションも良い

A wonderful 5 star hotel. The lobby area is spacious and the check-in process is organized using kiosks with someone from the hotel to guide. The private Onsen on the 7th floor can be booked using their App which was explained during the check-in process. The buffet was good and had a lot of variety that caters to westerners and locals. Take advantage of the waterpark / Onsen across the street which is offered for guests staying at the hotel. The wristband for the waterpark is given to guests in the lobby area. The waterpark has a lot of pools with different themes (coffee, peach, green tea, and wine). The public Onsen has breath taking views of the mountains and you keep your swimming suit on the whole time which is suitable for families. You must cover your tattoos before accessing the waterpark. The back of the hotel is a nice garden that lights up at night for a lovely night stroll. We stayed for 2 nights and wish we could have stayed longer. We’ll definitely come back again

Dinner and breakfast buffet spreads are fantastic. Property is lovely.