Holiday Inn Resort SHINANO-OMACHI KUROYON, an IHG Hotel

Wonderful place! Would love to visit again!

The hotel was lovely and the area was gorgeous. The breakfast buffet was good, however the dinner menu was limited...maybe because it was over the New Years holiday. Not close enough to Omachi City to be walkable to other restaurants. We will definitely stay again in the spring, as it is also on a golf course.

Went in peak skiing season, felt like a ghost town and no vibe. Daily shuttle service was only one time per day and came back too late. Rooms are just average. Staff only speak when they’re spoken to, polite but not really informative. Food was the worst we’ve had in Japan. Once you’re at the hotel, you’re stuck! Unless you have a car I wouldn’t recommend staying here. If you have a car… and can be bothered driving 40 mins each way to eat after a day of skiing… then maybe

Had to stay here as changed dates for skiing holiday. While this hotel has shuttle buses to the ski fields it is quite some distance and not ideal. Bought breakfast and dinner package- for four days it is monotonous and not great. Really think they could do better with their food offering Service from staff and hotel condition were generally excellent

The helpful staff and wonderful view situated amongst nature were the highlights, along with the fantastic onsen.

雪が積もった翌日、出発の際、しっかりと除雪されていてスムーズに駐車場を出ることができました。とてもありがたかったです。

Nice n new decoration - very comfortable! I really like the onsen

Beautiful place amazing location just hard to get in and out and expansive because of this.

Wonderful hotel close to the entrance to the alpine route. Rooms are beautifully appointed. Beds are very comfortable and have soft and hard pillows available on the bed. Onsen is clean and offers both indoor and outdoor option. Customer service is excellent. Front desk is efficient , courteous and helpful. Food at restaurant is excellent. Buffet has many Japanese and western options. They are very good at addressing allergies and food presences. Highly recommend to add to your booking the evening and the breakfast buffet ( it’s is not only delicious but also much cheaper than adding at hotel). Highly recommended!

Thank you Shu receptionist for so much help and assisting us with coordinating our next day travels to Tateyama alpine route! Hotel is very convenient for stay over and access to Ogizawa station.

清潔でコンパクト。静かな環境でリフレッシュできた

孫たちはプールで存分に楽しんでいました

Room on the small side.

Luxurious resort with a wide variety of amenities and very convenient to travel to Ogizawa station for onward trip. It would be even more ideal if the vending machines have an assortment of snacks to choose from (currently only drinks).

黒部ダム観光を検討されている方、またファミリーでの旅行をに最適と思いました。

Double bed is big enough.

Super schoon en netjes, Aankomst is mooi en word goed opgevangen Eten en kamers perfect

The best hotel in hakuba!

Very good property and service. Disadvantage: Limited transportation and dining.

Fantastic, clean, and beautiful rooms. Amazing Onsen. Breakfast and dinner buffets featured a great variety of delicious local and western-style food options. This place is a gem.