이시노야 이주 나가오카

도쿄 시내에서 렌트카로 2시간정도 걸려서 갔습니다. 시즈오카에서면 몰라도 거리 자체는 더 가까울지라도 도쿄에선 대중교통으로 가긴 힘든곳같아요ㅋ 대신 그만큼 도쿄에서 접근성좋은 온천마을의 료칸들보다 저렴해서 선택했습니다. 밖은 일반적인 동네이나 조용한 동네이고 료칸안에 들어오면 정원이 잘 꾸며져있고 오는길에 미리 술이나 주전부리를 사왔다면 나갈일이 거의 없어 충분히 좋았습니다. 대중탕도 양쪽이 다른타입이라 특색있었고, 특히 개별탕이 홈페이지의 사진에서보다 훨씬 넓고 쾌적해서 감동이었습니다! 사진상에선 좁아보이고 나무벽때문에 답답해보였는데 실제로 보니 2면이 넓게 트여있어서 개방감있었어요. 그리고 방충망이 되어있어서 밤에 벌레같은것 없이 온천을 즐길수 있습니다. 가이세키요리는 이전에 갔던 다른곳들보다 화려함은 떨어졌지만 맛있었고, 계절감과 지역색도 잘 나타났었습니다. 마지막으로 특히 직원분들이 굉장히 친절하셨었어요! 요즘 일본 서비스직 구인난으로 숙박업소 서비스가 예전같지 않다는 얘기를 많이 들었었는데, 걱정이 무색하게 다들 친절하시고 어려움도 적극 도와주셨습니다! 그리고 나중에 보니 레스토랑쪽에 한국인 직원도 한분 계시는거 같더라구요. 일본어나 영어 둘다 어려우신 한국분들은 한국인 직원을 불러달라고 요청해도 괜찮을것 같았습니다. 결론적으로 지리적으로 살짝 애매한만큼 방의 넓이와 컨디션, 분위기, 음식, 개별탕, 서비스 다 가격 이상의 만족이었습니다!

Great service. Great food. Very relaxing.

部屋がカビ臭くて憂鬱な気分になった。

Private onsen in the room was an amazing experience. The staff is very helpful and friendly. It was an overall awesome stay

全室離れの素晴らしい造りのお部屋でゆっくり過ごすことができました。 食事も美味しくお部屋の露天風呂の温泉がとっても良かったです。

This is one of my favorite hotel/Ryokans on Earth. The food is spectacular, the service is beyond exceptional (everyone was so nice, very refreshing after staying in Tokyo), and the onsen baths are divine. I cannot recommend this hotel enough. I WILL BE BACK!!

今回露天風呂が使用できなかったので、その分何かサービスがあればよかったのですが、何もありませんでした。事前に知ることも出来ず、楽しみにしていただけにとても残念でした。

Wonderful stay. A pity we were only able to stay for one night. We wanted to do some activities nearby but they were all closed due to high winds being dangerous. The hotel staff were very accommodating regardless and helped us get situated.

部屋は広い部屋が良いと思う

室内の雰囲気や設備は素晴らしい。食事もパーティションでテーブル毎に半個室のように限られており、プライバシーを確保する配慮が良かった。ルームサービスが19:30(?)で終了というのが早すぎるのと、浴場の外湯がボイラー故障で使用不可だったのが残念

Unbelievable. I booked this hotel to enjoy rotenburo (outside bath) but no such service because of boiler problem. We insisted them to notice the problem on hotels.com but no satisfactory answer obtained. Very regret… Except that, we could enjoy very much.

The absolute perfect ending to my Japan trip! I was in awe the moment I arrived at this property. The staff are very friendly and accommodating, making the overall experience fantastic. The property is beautiful and I couldn't stop smiling when I was shown around my room, I was so excited! I have some tattoos, so I couldn't use the public baths, but I knew that before I booked, so it's okay because the private Cyprus bath I had with my room was heavenly. The bed was the most comfortable bed I've ever slept on, it's like I was sleeping on a cloud. I booked half-board, so I received dinner and breakfast [which was delicious, compliments to the chefs] with a beautiful view outside. I was asked beforehand about any allergies. A nice little personal touch to this experience was getting to pick out a Yukata for myself, upon check-in. I selected a light blue Yukata with pretty white flowers, paired with a sash that was dark blue on one side and pink on the other. They really know how to make you feel welcomed here. Thank you for the wonderful experience! I loved everything about it!

Peaceful and quiet a beautiful place to unwind

服務良好，早餐及晚餐都很美味！

I had a wonderful time there all the staffs are nice and welcoming and will definitely go back

スタッフのサービスが徹底していてとても良かった 食事が圧倒的に美味しく満足できた

スタッフさんの心遣いが最高です！非日常を味わえて大満足。大浴場が改装中？のためそこが残念でしたがまた必ず行きたいです

There was no food service on the property.

A very lovely place with a staff who care about it very much. Well worth it and I would purchase the dining in advance on a future trip as it was fantastic.

Beautiful ryokan, excellent food, friendly staff Amazing experience!