가시와 플라자 호텔

駅から近く助かります

暖房が調整できなかった。

駅が近く便利

駅近く

周辺施設の充実

便利な場所にあり、スタッフのサービスもよかったです。機会あれば、また利用します。

とてもきれいで良かった。

Really close to Kashiwa station, the area around is neat and has a bunch of restaurants, bars & stores, the station itself does too and has a great doughnut shop. It looks far away from Tokyo on a map but wasn’t really that bad depending on where in Tokyo you’re going. The hotel is a bit old school but I like that, real door key, proper buttons and stuff if or the lights & AC in the room. 80/90s style, helpful staff and also a McDonald’s nearby.

Everything was good during my stay at this hotel, except the furnace was too hot (N.B. The trip was made in November).

Un hébergement bien placé et tres correct par contre ne pas regarder a la fenêtre de la chambre car on voit un grand mur a 1 mete . on ne peut meme pas voir si il fait beau ou pas . u. Mur a 1metre . ca fait bizarre j ai jamais vu ca . faut pas etre clostophobe

フロントの対応が、今いちでした。 対面したスタッフだけが、挨拶してくれて チェックアウトの時も、他のスタッフからのありがとうございます。の言葉はなかった。

駅至便、何度か使わせてもらっています。

房間寬敞，整潔。房內有按摩椅提供。

The staff were really nice:) everything was clean, the bed was comfy. I was very happy with my stay there!

今時のスマホとかの充電に対してのUSBコンセントなり充電器を備えてないのがとても残念でした。

Great hotel with awesome Chinees Restaurant... breakfast is Japanese style.

駅から近いので、雨でも快適でした。

So I booked for one day nonsmoking room and then during my stay, I rebooked for two more days but accidentally booked smoking room. When I re-checked in before 10AM on the second day I found out my mistake. I apologized to front desk. Then I made sure that if I canceled on second night I will not be refunded, as it was less than 24hrs. But will be refunded third. At first, I agreed to stay both nights and changed to nonsmoking room next day, but then changed my mind and went down to speak to the lady who spoke english. I told her, sure that’s fine you can keep the second night's money but I will canceling for both days that I booked as I didn’t want smoking room on the second day. The lady decided to charge me $20 extra because I checked out after 10 and stay until 1 PM. She had told me prior to stay in the room to wait for when they tell me which room I will be in. But why will canceling affect them as their check in time is 3 and i already paid for a room, so that room will be empty and free to book by others, yet I still paid, and on top of that she charged me for staying overtime, WHEN I PAID FOR THE ROOM and it was free to book by others because I did not stay. I felt forced and didn't want to cause a scene. Totally unreasonable for that lady to do that to me. Too bad the other staff were nice. Will not be coming back.

フロントの方の対応はとても良かった。 ベッドに長い髪の毛が複数落ちていて、気になった。

ネットで取ったので領収書を出してもらえませんでした。なにかありましたらまたお願いいたします。