9h 나인 아워스 스이도바시

청결하고 조용해요

Since I had already used the Nine Hours chain capsule hotels in other areas, I trusted the brand and made a reservation. However, at the Tokyo Suidobashi branch, I found the response of an Indian-origin Black female staff member rather unpleasant. She was not particularly good at either Japanese intonation or English, yet she treated Japanese and foreign guests carelessly and dismissively, which was truly absurd. Considering she came to Japan to make a living, her behavior was so inappropriate that I carefully observed her for eight days. At first glance, the capsules appear clean, as they seem to be cleaned daily, but in reality, the floor around the toilets is dirty, and sometimes the toilets are locked and unavailable. These basic aspects seem poorly managed compared to the number of guests. Also, during a long stay—especially in summer—it’s natural to have laundry, but since there are no laundry facilities in the hotel, guests must walk about 10 minutes to an outside laundromat, which is inconvenient. Another sensitive issue is that they record and monitor guests while sleeping, which is uncomfortable. This is made compulsory at check-in, and they also collect excessive personal information such as height, weight, and email address, which feels strange. On weekdays, the sleep measurement results are sent the next day, but the information often does not match the actual sleep time and i

全般的に問題なし。

전반적으로 편안하고 괜찮았습니다. 직원들도 상당히 친절함 다만 화장실이 좀 더러웠음

良かった。

客室もきれい、特にラウンジの開放感が素晴らしかった

電車の音が思っていたより大きかった

The capsule hotel has pretty much everything you need. Shower, amenity kit, earplugs, and a safe cozy area to sleep in. The lounge is also a great bonus. Will be returning again.

Chambre super propre, les draps changés à tous les jours et les salles de bain super propre !

Hard mattress and pillow, otherwise clean and ok space in the capsule.

荷物の取り出しや整理するスペースが欲しい

ロッカーが狭くて荷物の取り出しや整理に難儀した

スマホのチェックイン　チェックアウトでスムーズですが、膝が悪くかなり前から下段をリクエストしても反映されずデジタルのマイナス面が見えました。フロントスタッフも挨拶くらいはあっても良いのではと思います

置物空間跟化妝洗澡的靠一起，整理東西不方便外，整理所有行李去公共空間還蠻適合的，設計很美麗也有提供插座充電

寝やすかったです

併設のカフェが良かった

Very simple, its what you can expect. I would definitely use capsule hotels again. Checkout at 11 everyday for cleaning which is fine unless you want to be in your hotel for much time.

スタッフの対応が雑な様に感じた。 【チェックイン時】沢山の人が押し寄せていたこともあったとは思うが、感情がなく冷たい印象であった（男性のスタッフ）。バックヤードでの会話も筒抜け（男性と女性のスタッフ）。せめて見えないところでやって欲しい。 【チェックアウト時】パソコンを見て作業をされていて「チェックアウトをお願いします」と言うと、目線も合わさず「こっちです」と見りゃわかるでしょ的な言い方をされた（若い女性のスタッフ） 忙しいのも分かるが、ひとつひとつを大事に接客していただきたい。

お世話になりました

Very clean, comfortable bed, and amenities. Loved the sleep survey too. How interesting.