펄 스타 호텔 아타미

모든 면에서 아주 뛰어난 스테이입니다. 웰니스나 휴식, 쉼을 고려하고 있다면 일본 도쿄 근교에서 아주 좋은 경험이 될 것입니다. 부모님과 함께 한다면 완전 추천!!!

지방 호텔에 거부감이 없이 아주 고급스러운 호텔이었음. 청소하시는 분들은 아주 꼼꼼해서 감탄했습니다. 다시 간다면, 다시 머무르겠습니다.

すごく綺麗で過ごしやすかったです。

施設は新しく清潔で、タオルはフカフカ、大浴場からの景色は最高でした。朝のビュッフェの生搾りオレンジジュース製造機は初めての体験、オレンジ3個分ジュースはフレッシュで本当に満足度高かったです！従業員の皆様のホスピタリティも心地よく、熱海の常宿決定です。ありがとうございました。

Wonderful experience!! Thank you!!

Top tier hotel with excellent service and so welcoming! We were welcomed by Alexandria Dar with pleasant smile and great attitude. She explained about the hotel and its amenities, services, the Atami area and made us feel at home. We loved the accommodations with the Onsen in room, awesome breakfast daily, great bar lounge, restaurants with an array of world foods and wonderful staff that made us feel so at home. We appreciated Mr. Toyo Ho who arranged and accompanied my wife and I to the Atami Hosptial(He paid the taxi fare and did not want to take our money) and assisted my wife to get medical help, filled out forms and stayed with us as the 2 physician took care of her. We will never forget the care he provided. Domo Arigato Mr Ho! You are so wonderful!!! We totally enjoyed our stay at the Pearl Star Hotel and will definitely be back. Aloha from from Hawai’i, H/A Ogawa

As first-time guests who had traveled from NY to Tokyo and then driven 3 hours to reach the hotel, we were genuinely looking forward to a memorable experience. Unfortunately, the lack of communication around dining options and the poor quality of the meal at 山海香味 left us deeply disappointed. Upon check-in, we were not informed that the property’s popular restaurants required reservations at least two days in advance. As new guests, there was no way for us to know this in advance, and we were left with no real alternative other than dining at their Chinese restaurant. We were the only guests there, yet were required to order an expensive prix fixe menu, with no other options provided. The quality of the meal was far below expectations. Several hot dishes were served at room temperature or even cold, and many items seemed more like frozen, reheated food. The fried rice was mushy and oddly flavored, and the dessert was unappetizing. More than half the dishes were left untouched, yet no one on staff asked if we were enjoying the meal or if anything could be improved. We were charged $400 for a dinner that none of us found even remotely enjoyable—and we all left still feeling hungry. I raised my concerns to the general manager and received an offer for a complimentary meal on our next visit. However, considering that the journey involves a 30-hour round-trip flight plus six hours by car, offering a free meal on a future visit hardly compensates for the experience we had.

Our stay was incredible, we were hesitant to book due to the price but we can confidently say that we made the right decision. We booked our reservation for 3 nights and definitely wish we could’ve stayed longer! We were immediately greeted with friendly staff who offered us tea & sweet treats as we checked in. The onsen on the patio is a dream, definitely the highlight! The view of the ocean is amazing, and the rooms are spacious! We loved breakfast every morning, and we love that it was included! It had a great combination of western options as well as traditional Japanese. If you’re looking for a place to splurge, this is one that definitely deserves your money.

The room was fantastic, spacious with a balcony and a private onsen. The lounge with unlimited drinks and snacks in a cozy atmosphere is a great addition. The service was excellent and friendly

One of the best hotels I've stayed in! Staff were very welcoming and accomodating, went above and beyond my expectations. Private onsen was amazing and loved being right across the beach.

呢次入住呢間Pearl Star 溫泉酒店真係令人驚喜！從一踏入酒店開始，就感受到服務員親切又細心嘅招待。房間乾淨舒適，帶有和風設計，窗外景色簡直係一幅畫。 溫泉設施一流，有室內同露天風呂，每個池都設計得非常講究，水溫恰到好處，令人完全放鬆。同時，酒店提供各式精緻料理，無論係鐵板料理定係當地特色美食，都令人食指大動！ 整體而言，呢間酒店真係一個完美放鬆身心嘅地方。推薦俾所有想享受靜謐同極致溫泉體驗嘅旅客！

サービスも施設も充実しておりとても良かったです。

部屋にある露天風呂の眺めがとても良かった。 スタッフの応対が丁寧です。

Best choice in Atami.

素晴らしいおもてなしでした。

とても綺麗でした

Excellent!!

二度目の宿泊でした。 ビーチが目の前で立地も良く、設備、スタッフの対応のどれをとっても素晴らしいです。

館内の施設が充実してて滞在型ホテルとして満喫できました。

What an amazing hotel. The rooms are absolutely beautiful. The bathtub on the balcony is actual hot spring water. The place is immaculate. The gym is also very nice. And also, it's easy walking to Giza where all the food is. I would definitely stay here again. Hopefully even more nights.