스미야 스파 & 호텔

Avoid This Hotel! We arrived to find no one at reception; the desk is only staffed at certain hours. We tried to check-in using the computer terminal, but it wouldn’t accept our booking reference (the same one sent by email and shown in the Expedia app). We left a message at the desk via the phone and eventually received a call back, but by then it was already late and over an hour had passed. We gave up and booked a room at the APA across the road instead. Two members of our group did manage to check-in, but they said the place felt more like a hostel than a hotel, with shared bathroom facilities. We were promised a REUND, but nothing has happened. STAY AWAY. This place is a dive.

シャワー室、防犯カメラが設置されているのに気づかず洗濯機を使うために全裸で行ってしまいました．シャワー室に防犯カメラを設置しないで欲しい。それか洗濯機は、別の場所に設置してほしいです。 シャワー室は奥の左案内された通りシャワー室は洗濯機もあるが、誤解招くのでわかりやすいように防犯カメラステッカーなど貼って欲しいですね。恥かきました。あまりシャワー室、洗濯機に防犯カメラ設置する理由がわからない。

Staff were nice , very hot room difficult to get the temp right.

Price is good, location is great, clean and friendly staff.

共同浴室のためあまり疲れがとれなかった

Large clean room.

トイレやバスがが客室内に無いことが、分かりにくかった

El orden y limpieza

This property has one toilet on each floor and showers on the ground floor This is not indicated in the Wotif information On a positive note, the staff were more than obliging and attempted us help us with communication with Wotif Don’t get caught like this otherwise if you are looking for a refund of your money we find it a tiring and exhausting experience and obviously Wotif just want you to give up Wotif obviously have not set up there business model not on customer service just margin on rooms

ほぼ満足です。

ありがとうございました

スタッフも優しく対応してくれて、駅にも近くてよかった

安くて便利

Hotel employee’s were very polite and explained the check in and out out process with clarity

よかった

Beds were soft, decent space for the price. Had a private bathroom. Having to take shoes off was annoying, especially because the slippers were too small for me. Check in and out was very easy. Overall very good.

Great place to stay with lots of room in the private rooms. The only downside was the WiFi didn't work well.

Walkable from train

Tutto ok

Hotel bem simples