더 주네이 호텔 교토 임페리얼 팰리스 웨스트

The property is very nice, clean beautiful setting and quiet neighborhood. The staff is friendly and accommodating. Very nice experience.

Hôtel très bien situé pour visiter Kyoto. Chambre très confortable. Services et prestations au top. Accueil parfait

なんといってもスタッフの方々の心のこもった対応に感謝です。こまやかな配慮もしていただき、非常に助かりました。部屋もモダンな和の内装で、お風呂も広く、浴室からの植物の眺めも落ち着いていてよかったです。朝食付きを頼みましたが、毎日違うお店からの仕出しで、お店の違いを感じることが出来楽しかったです。お部屋の飲み物やお菓子も毎日補充していただけて、よかったです。今まで旅行で宿泊した宿の中でも最上位クラスのよい宿でした。また利用したいです。

Tout etait impeccable

The staff is very professional and kind! Thank you, it's also just a lovely respite. The bath for me was heavenly

Our room was large and very compact with a spa located like bathroom. The staff was very accommodating. The neighborhood is quiet and uncontested but convenient to attractions and public transportation.

Very nice boutique hotel. Small and quiet. Only reason for not giving a perfect review is that the room we had was very musty and moldy smelling.

staff were all so kind and helpful. amenities and welcome gifts were amazing. room facilities are all great quality. hot tub and bathroom in general was top notch.

Excelent Place

Good location. Staff very friendly. Very clean.

Great property. Staff was very helpful and spoke great English which was a bonus.

We loved this small luxury boutique hotel and its traditional Japanese experience.

The staff was amazing.

The staff provide an outstanding service and support. They even helped us to order food to our room with dietary restrictions. Staff are very friendly and extremely helpful. We had a wonderful stay for our Valentine's day in Kyoto.

We are a family of 4 and we booked 2 rooms. The service was incredible from start to finish. Aya and Rodrigo go out of their way to make sure you have everything you need. There was also a young Japanese man, I forgot his name. He was the sweetest person you will ever meet. The rooms were spacious and very clean. The neighborhood is very quiet and a little bit away from the city, but there are places to eat within walking distance. I would stay here again if we ever came back to Kyoto!

This was our first time in Japan, the staff are super nice and welcoming to tourist. They helped us navigate the area and even booked reservations for us.

This is the nicest hotel staff on the whole planet. I'm not exaggerating! As my husband is a vegetarian, we were concerned about getting decent meals. Not only did the staff arrange a special vegetarian breakfast for him (served in the room), but helped us make dinner reservations, and, on a memorable occasion, raced a block away where we were waiting at the laundry, with three options printed out with QR codes and everything, to help us decide which one we preferred. Great with taxis, too; and always remembered to learn our plans for the day and to ask how our day had gone. The hotel is in a small-scale residential neighborhood, quiet but with many services. It is a bit of a hike from the nearest subway station, but it is not hard or genuinely expensive to call a cab if you haven't the legs for it.

The entire staff was amazing! We would stay here again.

The staff at the Junei Hotel was amazing. They were attentive and helpful in every way. We loved how clean the room was, and the soaking tub was wonderful at the end of the day. The hotel is in a quiet, more residential part of the town, and we did travel by taxi quite frequently.

Exceptional staff and beautiful rooms. We had a wonderful time here and would recommend it to anyone. The location is excellent for the palaces if that’s what you’re into but not near the main shops and older districts. We caught taxis everywhere which the hotel organised for us and we were very happy with that. Taxis weren’t too expensive.