토요코 인 마쓰모토-에키 히가시-구치

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From beginning to end, our stay was pretty much a disappointment. There was no check-in before 4 pm (the latest check-in time I have ever heard of!), and there was no wiggle room in slipping in earlier (except if one was a member of their hotel group, then 3pm was agreeable—at a membership application cost of 1500 Yen!). The room was tiny, even by Japanese standards, the bed was hard as a board, the pillow was stuffed with I don’t know what, but it was oversized and also hard to be serviceable, and the staff were lukewarm at best in dealing with guests. The place was quiet (not many guests, though, to judge that fairly), the hot water was good and hot for a shower at the end of a cold and busy day, and the location was excellent and easy to find in relation to the train station. Would we stay here again if we were in the area? To be perfectly candid, it’s highly doubtful, and there are a number of lodging alternatives in the area to be considered.

とても静かでよかったです。

The rooms were very clean and the location was excellent. We were a short walk from the train station and also a nice walk to the Matsumoto Castle. The only negative experience was the free breakfast which was styrofoam dinner trays, individually wrapped croissants and a Japanese style breakfast which we did not find appetising. We did not participate and ate elsewhere.

入り口付近の電柱にムクドリの群れが止まっていた。

駅から非常に近くてGOOD

小学生以下は一緒に泊まれるので助かりました。

禁煙で予約したが、部屋・フロア全体がタバコ臭く、消臭剤を撒いて外に出たが全く効果も無く荷物や服・髪に臭いが移り大変不快だった。子供連れての宿泊だった事もあり、利用者は大人とは限らない為、分煙徹底して欲しい。時代に合っていない印象。

I understand Toyoko Inns are not five star luxury hotels but I was still a tiny bit disappointed at how basic the facilities were. The room was tiny but they made good use of the space. The breakfast buffet was very basic but decent and free so what can you expect? Ultimately, the hotel was cheap and it had a great location only a block from the main train station. One tip, there is a food hall right in front called Tsunagu Yokocho. I knew about it from a YouTube video and I was pleasantly surprised to find out it was just steps away from our front door. It contains about ten or twelve little restaurants but unlike a food court like we might find in the US, each establishment has its own seating. The place is beautifully decorated with a lively, upbeat atmosphere. It turned out to be one of our best meals in Japan!

周りに飲食店が豊富で良かったです！ 朝食も良かったです。 駐車場は予約しておいた方が良いです。

The check in and breakfast lines were very long. I needed to wait long time.

今回は駅そばの立地。鉄道好きの私にとっては鉄道が見えて良かったです！

Very convenient location from Matsumoto train station. The bed was very firm. The Breakfast buffet menu is accommodating for Asian tourists.

無料の朝食が食べられず残念だった。6時半出発のあずさ始発に乗るためには朝食が食べられない❗

良い

朝食がゆっくり出来て助かりました。私たちは連泊で荷物が少し多かったので心配しましたが、テイクアウト後出発まで荷物を預かっていただきとても助かりました。夕方は鳥さんがホテル前に集まりにぎやかでしたが海外のホテルでもよくあることで気にもなりませんでした。又お世話になりたいと思います。

駅近で新しく清潔感があった

駐車場がとれて良かった。従業員は親切だった。

大変便利なロケーションと無料朝食が良かった。また利用したいです。

Wonderful stay with a good variety for breakfast. Location is very walkable to public transportation (3 mins), convenience stores, and restaurants. Grocery store is right across the street. Attractions are also close by (15-20 mins. walk). Room was cozy/tight with a little space for carry-on luggage. Beds have an extra firm mattress. Check-in/out was easy with friendly and polite staff available to greet and assist.