자오 온센 자오 시키 노 호텔

Friendly and clean

大いに満足。

房間很大很舒服，雪景很漂亮，戶外湯池很讚，晚餐、早餐都很豐富好吃，地點很好離纜車很近。

Particularly excellent onsen!

best choice in town with the most meticulously prepared dinner and breakfast. newly built hotel rooms with all the great belts and whistles. great room, comfortable beds and fast wifi. highly recommend this hotel!!!

各方面都非常好，有機會會再去

酒店就在藏王山纜車站旁，非常適合上山欣賞樹冰和滑雪。房間很大亦有按摩椅，早上窗外景色非常優美。酒店有兩個溫泉，推薦離酒店100米外的溫泉，室外溫泉設計美觀，配合漫天飄雪，景色非常漂亮。

是非また泊まりたいです！

適合家庭入住

Staff providing very good services, facilities maintained with high standards. A very good experience

Amazing Staff and Comfortable Bed.

這次預約一泊二食。 硬體方面，房間非常漂亮也非常乾淨、窗戶打開就是雪景，令人開心：） 溫泉有2個！晚餐、午餐也很豐盛精緻。 浴衣除了基本花色之外還可以自己挑選其他花色、出入也都有防滑鞋/大衣可外借，很貼心。 服務方面，可能外國旅客讓部分飯店人員有些疲憊（？），但整體來說都很盡力提供好的服務。其中一位英文對應的女性staff非常熱情，很謝謝她。 位置很方便，走路3分鐘左右就是纜車站。另外還有接送服務非常方便。

My wife and I truly enjoy our 3-days-2-nights stay at Zao Shiki No Hotel. This is our every first time visiting Zao, in Yamagata Prefecture. Free shuttle services are included to-and-fro between Yamagata Station and the hotel (with prior booking of the service) This is wonderful, and absolutely convenient. Check-in process is quick and smooth and the front-desk staff is able to communicate with us in English. The room assigned to us is on the 6 floor. It is so clean and spacious. We love the room! Breakfasts and dinners are included in our hotel booking. They are great! We enjoy our meals during our stay in the hotel. The staff in the restaurant are friendly and provide good services. Thank you for storing a bottle of Sake which I have ordered it during my dinner on the 1st night. Haha. I couldn't finish drinking the entire 300ml bottle of Sake by myself alone as my wife is not drinking it. The staff is willing to store and keep the bottle of my Sake so that I can enjoy it for my dinner on the 2nd day. Thank you team! We enjoy our stay! We will return some day in the future !

酒店保養好好，一泊兩食非常好食，早餐buffet選擇多。另外，百步之湯溫泉超級正。略嫌接駁車太少，每天只有來回兩班。但酒店距離巴士站約15分鐘，距離纜車站很近，整體推介這間酒店。

“The overall experience at the hotel was decent, but the front desk staff had a cold attitude. Every time I needed assistance, they were perfunctory, just trying to send me away without really helping. They didn’t provide detailed explanations. For example, when I rented ski equipment, they didn’t measure my height and just randomly picked skis for me. They also didn’t explain how to handle or return the equipment afterwards. The hotel also sells sightseeing tickets with discounts, but the front desk staff didn’t mention that, so I ended up paying more money. There were further problems with other requests as well. As a major brand hotel, their service quality is definitely below standard. The room rates are not cheap either."

２泊でシーツ交換無しプランを選択すると500円お買い物券をくれるのですが、最終日にくれたのでチェックアウトの時間には売店が閉まってた。フロントに言って開けて貰えたが、ゆっくり見れなかった。初日にチケットをもらいたかった。

Great hotel that is right next to the best base area at zao onsen resort! The junior suite was incredible, I really liked the Japanese styling with full western amenities. It was extremely spacious and having two in room ac units for the living room and bedroom was great. We never ate dinner at the hotel but my sister and I both really enjoyed the breakfast buffet both days we had it. Additionally despite a language barrier I found the service to be excellent. Hotel staff came out of the hotel to carry our bags in, and they were very helpful getting us shuttled to the bus station when we left. My only complaints are price and the indoor onsens. It was very expensive in early February, as nice as the room was, the rest of the facility didn’t quite match the price tag. Additionally the indoor onsen water smelled slightly of chlorine and doesn’t feel like it is sourced from the local sulfur springs. Personally I’d recommend skipping them and just going into town for the public baths unless it’s really late

Stayed here for 1 night, after exhausting snowboard activities. Parking friendly. Clean and decent hotel and room environment Excellent and helpful staff. Great Japanese dinner (added on booking). 5-star hotel experience. Would come back next time revisiting Zao

飯店地點其實很方便，只是今年降雪量真的太驚人，從車站出發這短短幾百公尺，還是走得有點辛苦，建議跟飯店聯絡好接駁。這次是一泊二食，餐點真的豐盛又好吃，早餐是自助式，晚餐前做個運動再來吃，可能比較能完食！泡湯可以選擇戶外的半公共池，或者飯店內的大眾池，小可惜是沒有大景。除了價格高了點，一切都很完美！！

離纜車山麓站很近，服務人員態度很好，房間寬敞舒適，而且蠻新的，戶外雪景美到不行。有2個溫泉池，一個在本館，很大，但本館對面的硫磺池更棒，非常喜歡這間飯店，推薦入住。