더블트리 바이 힐튼 룩셈부르크

조용하고 편안한 분위기에서 로비에 커피와 베이커리 써비스가 좋아습니다. Ji taek Song

Premetto che mai ho fatto una recensione negativa ma stravolta devo raccontare i fatti come si sono svolti senza aggiungere un commento: mi trattengo.Da dimenticare. La prima mattina si sono presentati per pulire la camera alle 8,00 am. La terza non l’hanno pulita. Ogni giorno siamo andati a riprogrammare le chiavi della camera perché non funzionavano. Noi avevamo breakfast included ma ogni mattina dovevamo discutere al desk a cui non risultava inoltre non potevi sederti normalmente al tavolo ma dove volevano loro cioè il tavolo piu’ sfigato di solito dove passavano tutti. Pubblicizzate correttamente gli orari della piscina e il fatto che la palestra ha 2 attrezzi in una stanza senza finestre in un interrato. I servizi sono questi ma chiedi una bottiglia di acqua costa più di un 5 stelle a montecarlo. Infine secondo voi la manager si è mai fatta viva? Voglio riconoscere un tributo a Giorgia l’unica dipendente che si è data da fare. Brava. Il giorno che non ci hanno fatto la camera capendo il problema Lei alle 10,30 della sera ci ha portato in camera gli asciugamani puliti!!!!!! Il giorno dopo la manager silenzio assoluto.

Nice hotel, the room was very clean and spacious. The breakfast was quite good, but we found many dirty dishes and glasses.

Stay was ok. Room was clean - but things like the mirror was dusty. The thing that brought my review down was a simple thing - i asked if we can have some waters in the room, something every other hotel in the world does. I was told because i booked on hotels.com, they don’t give bottles of water in the room. The only place to buy them was at the bar, 6 euros each. I questioned it and was told ‘i know, it’s weird’. For a hotel like Hilton, i’d expect better.

Nous sommes venus visiter Luxembourg

Outdated design but old furniture. Nice staff and provide tasty cookies on arrival

Hotel vecchio lontano dal centro prezzo onesto per una camera spaziosa, moquette sporca

alles war da.. grosse vorteil das ein grossen parkanlage gab. weiterhin ist das hotel etwas updated

Old hotel. Quite expensive for an average stay. Also breakfast very average.

Wir sind immer sehr zufrieden, sehr schöne und absolut ruhige Lage! 😊 Der Bus in die Stadt hält direkt vor der Haustüre! 👍

Reception pressante, velate minacce di eventuali multe per qualche sigaretta fumata e personale molto nervoso. Da evitare assolutamente.

Excellent séjour dans cet hôtel où le personnel est très gentil, efficace et aux petits soins, propreté impeccable, literie très confortable. Seul petit point à relever : pas de prise electiqur dans la salle de bain pour le sèche-cheveux, ce qui n'est pas pratique pour les brushing.

I had high expectations from this hotel, given its four-star rating and affiliation with DoubleTree, but unfortunately, my experience was quite disappointing. Firstly, the heating system was frustratingly rigid. Despite attempting to adjust the temperature, it was locked at 23 degrees, leaving no control over personal comfort. For a hotel of this standard, this is unacceptable. Additionally, the location is far from the city center with no eateries or amenities nearby, which makes it inconvenient for travelers. The building itself is showing its age and no longer meets the usual DoubleTree standards. The most upsetting part of our stay was the issue with the taxi booking. We asked the hotel to book a taxi to the station, and they assured us the fare would be a maximum of 25 euros. However, the taxi driver charged us 49 euros—nearly double! This felt like a scam, and if the hotel cannot ensure fair pricing, I would have preferred to book an Uber or another web taxi, both of which showed prices closer to 25 euros. To make matters worse, when we tried calling the hotel to resolve this issue, no one picked up. This lack of responsiveness is highly unprofessional and only added to our frustration. Overall, the experience lacked the trust and quality one would expect from a four-star DoubleTree hotel. I would not recommend staying here until these issues are addressed.

It was not too far from center of city

Mooi mooi modern hotel. Op de kamer alles aanwezig wat je wenst. De kamer was alleen heel erg warm en niet goed te regelen.

Not due to stay there until 11th February!!

clean, nice staff and bus stop 5 min. away.

In general it wasn’t a bad stay, although the hotel looks as if it is in need of refurbishment. The indoor pool was far too cold (for us), the breakfast was a standard breakfast although when we asked for orange juice 15 minutes before breakfast ends, we were told that they ran out of it (?!). We also found one day the door of our room open, although nothing was missing. We reported it back to reception and they said they would inform housekeeping about the incident, although this happened hours after the housekeeping had been in our room. They couldn’t accept my loyalty with Hilton, although everywhere else I go and ask them to add it to my booking they gladly do. I know I wouldn’t get any points but they normally add the nights and I have a free breakfast, it may be different policy in different countries which I understand. We had not booked breakfast, but it looks like the price varies from 15€/person up to 40€/person, depending the day (at least this was what we were told when we were asking to pay for breakfast the night before). On weekdays is more expensive on weekends is cheaper. If I visit Luxembourg again, I reckon I would try finding another place to be honest, even if I had to pay more.

Kwaliteit vd bedden was goed, het ontbijt en de stille omgeving. Minder vonden wij dat het zwembad dicht of heel beperkt open was, dit was een reden om dit hotel te kiezen. Verlichting in de kamer is niet optimaal met deze donkere dagen en in bad moeten douchen is niet ideaal.

Prima hotel alleen wat gedateerd.