아노 호텔

Room clean & well maintained Staff welcoming Shopping easy & walkable

Speedy process check in

All good

Good place to stay at and vary save area and nearcto shopping area

Only short stay to catch my early morning flight

Very nice

Pleasant to stay

Overall is satisfication except week WiFi in my room

Everything was broken from the door that locks the room to teh air conditioning. The staff is not to blame, but i will never return. Out staff will also be put in differnt hotel in Miri. No one deserves this lack ofvproperty management.

Its fasting month so its not easy to find fresh meals early morning, only one 24 hours nearby restaurant but can't manage number of clients.

Convenient

Hard to find parking

so far so good

Arrived too early for check in and requested to enter the room earlier. Friedly receptionist (Mr. Ridho) was helpful and made it happened. He deserved a salary raise from the service provided. The room was tidy and clean. Close to restaurant and mall. Good place to stay.

The hotel is great, staff is friendly, rooms clean.. and the prices are great… The only drawback I had whatsoever was they do not have a in-house restaurant… but I cannot even complain about that, because of the hotels location you can get local food of all ranges/types, basically right out of the door, and within walking distance of the hotel. So it’s definitely the place to stay, for comfort convenience and exploring.. I personally loved it there…

The property is a bit run down, you can sound everywhere. Sound proof is not great, constant slamming of doors in the hallway. Whether staff or guests, not knowing to keep noice level down. Need improvement, especially in sound proofing it. Renovations need to be done to maintain hotel quality. Anybody can access the hotel and the rooms so no privacy. Overall the rooms seem clean but the 8th floor is for the hotel house keeping staff but need to be move somewhere else as it too noisy with lots of sound. And the tv don’t have enough programs for it to be consider a hotel. Need improvement is my final decision on this hotel.

Short walk to Imperial Mall and lively Wireless Walk with lots of eateries. Small shops around like grocery stores, massage, laundry etc. However have to find parking by ourselves because no specific parking for guests.

Giving bad review because hotel did not take any action to control people from smoke in the room/bathroom at the non smoking floor (level6) . It's not my first experience from having this issue while staying here. I did double confirm that I booked an non smoking room. What the hotel with do is only request the housekeeping to spray the room with air refresher but not finding which uncivilized human smoking In the room. No penalty given and just let them do whatever they want. Kinda disappointed.

Location of the hotel is great. It’s near shopping mall, restaurants, cafes, laundry are all nearby. There’s no mini fridge in the room. There’s no tissue paper also. That’s the only bad thing considering those are basic stuff found in any other hotel.

pleasent