City View Southkey 2BR 2FREE 18F By Natol

Dear Valued guests 👇 1.  Check in menu.  Warmest welcome to one of our NATOL CHAIN OF HOMESTAYS in  Johor Bahru, Malaysia.  We are thrilled to have you as our guest and hope you have a pleasant stay. 2.   Your booking details:-  Property  :    Date In & Out :  Booking Name :  Kindly take a few seconds to read this MENUS for a fast lane check in.   A refundable advanced security Deposit of RM200.00 only OR SG/USD $100.00 dollar is to be paid before check in :  Kindly pay by ways of :  (i) Touch n Go Ewallet : Acct no.  120468513612 Name holder : Lu Chin Lee (ii) Bank Transfer Bank name : Public Bank Bhd  Account holder:- Dajialai sdn bhd Account no.  3213887610  Swift code : pbbemykl        (iii) Bank name : Maybank ( Singapore bank)  Account holder : Chai Tze Yat  Account no:14170595080 (iv) QR Duitnow Bank Name : Maybank Account Holder : Dajialai Sdn Bhd Kindly be reminded that payments will only be acknowledged if made to one of the four designated accounts listed above. 3.Govt tourism tax Rm 10.00 per night.(Please Ignore if you're paid it) There is an additional cleaning fee to paid at property directly according to the booking .(Please Ignore if you're paid it) Minimum bank charges / service charge by platform SGD 5.00 Only (Advise to use Malaysia bank). 4. Smoking is NOT ALLOWED in the units. A penalty is equivalent to your deposit to be levied as smoking smell prevailed for a long time.  Refund is to be made subject to : NO Food / fruits with pungent smell or strong colouring (such as Durian / mangosteen).  No damaging, No missing items,  No illegal activities, No over soiled items in the home Etc. 5.  Upon receiving your Security deposit and fees that an Entry Pin number shall be sent to your good self through Whatsapp or you may call our reception at +60168297268 or Ms Irene Goh at tel +601116356575  for any clearance.   6.  How do I make a SELF check in the Apartment ?   Please proceed to the security section at the entrance of the Apartment for assistance to get to the LETTER BOX ROOM. Use the given pin no to open the letter box for the UNIT KEYS before you use the lift to access the unit.  FLOOR LEVEL is according to the unit you booked.  ( e.g unit 1705 is 17th floor etc..) 7.  How do I self check in whereby it's a landed property?  Similarly,  the home keys are in the letter box outside the gate.  Just take it and open. 8.  How should I do if I want something extra or request to improving a possible discrepancy in the Home ?   Our dedicated service counter operates from 9:00am am till 9:00 pm daily.  We are committed to do,  to further improve or to replace it to the best we can for the maximum comfort of our valued clients.   9. Standard delay check out fees  *  Two bedder unit Rm 50.00 per hour  *  Three bedder unit Rm 75.00 per hour  *   Three bedders and above Rm 100.00 per hour.  Over 3 : 00 pm is counted as one (1) day.  Check in time : 3 : 00 pm   Homestays with prior booking is only acceptable to extend up to 2 : 00 pm only . Advanced check in fee is the same as stated in extension check out fees but is on negotiable basis. 10. Penalty for loss of each access card or a key is RM200.00 only. 11.  A FABULOUS incentive awaits you to be claimed during your next stay with us in ADVANCE  ! Do contact us for further details.  12.  T&C applied.   We appreciate your excellent review on platforms in advance.  But leave your suggestions to us on WS 0168898693 for our further improvement purposes.  However, If you have an emergency case over our operation time of 9.30 PM, Please contact our management at 0168898693 by WS or 0108017019 by Call for assistance. Once again,  thank you very much for choosing to stay with us.   We wish you good health,  prosperity and beautiful always!  From : Natol Management Team

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