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Grand service apartment @ Times Square.
(Grand service apartment @ Times Square. )
아파트
6.1
/10
보통
리뷰 100개
숙박에 대한 투숙객 평가
Verified traveler
10.0
/ 10
An excellent time spent here.
Totally recommnended ... Fabulous!
Great value for money!
Great location!
Great facilities!
Overall - no issues ... Nothing but praise
번역 보기
Mooda
10.0
/ 10
Stayed for a night with a group of friends and was overall highly satisfied with our accommodation.Our apartment had a great view from the high floor.Will come back to stay there again.
번역 보기
Levan
10.0
/ 10
The whole thing especially the valued for money! ,Close proximity to shopping zones .
번역 보기
지역 내
지도 보기
No,1 Jalan Imbi, Bukit Bintang, 쿠알라 룸푸르, 말레이시아, 55100
주요 시설
자세히 읽기
AC
식당
수영장
24시간 프런트 데스크 운영
주차
엘리베이터
WiFi
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위치 정보
No,1 Jalan Imbi, Bukit Bintang, 쿠알라 룸푸르, 말레이시아, 55100
더 많은 장소 검색
Grand service apartment @ Times Square. 자세히 알아보기
위치
Grand service apartment @ Times Square.는 부킷 빈탕에 위치한 좋은 동네의 숙소입니다.
Grand service apartment @ Times Square. 정보
다양한 관심 장소에 쉽게 접근할 수 있을 뿐만 아니라 Grand service apartment @ Times Square.에 머무르면 즐거운 시간을 보낼 수 있습니다.
Grand service apartment @ Times Square.는 저렴하면서도 편안한 숙소를 원하는 배낭 여행객에게 적극 추천합니다.
행사나 특별한 행사를 계획하고 계시다면, Grand service apartment @ Times Square.는 요구 사항에 맞는 크고 잘 갖춰진 연회장을 갖춘 훌륭한 선택입니다.
이 숙소는 로맨틱한 휴가나 신혼 여행을 원하는 커플에게 완벽한 선택입니다. Grand service apartment @ Times Square.에 머물면서 사랑하는 사람과 함께 가장 기억에 남는 밤을 즐겨보세요.
Grand service apartment @ Times Square.는 휴가를 위해 고급스러운 대접을 원하는 분들에게 훌륭한 선택입니다. 최고의 서비스로 호사를 누리고 이곳에 머물면서 휴가를 기억에 남도록 하세요.
쇼핑 중독자이신가요? Grand service apartment @ Times Square.에 머무르면 근처의 수많은 쇼핑 센터에 푹 빠지게 될 것입니다.
스파 트리트먼트는 숙소의 주요 특징 중 하나입니다. 활력을 되찾아주는 편안한 트리트먼트로 자신을 가꾸세요.
Grand service apartment @ Times Square.는 공항 근처 호텔로, 다음 항공편을 기다리는 동안 이상적인 숙소입니다. 환승하는 동안 만족스러운 휴식을 취하세요.
숙소에 머무를 때 디자인과 건축은 눈을 즐겁게 해주는 두 가지 중요한 요소입니다. 독특한 설정을 갖춘 Grand service apartment @ Times Square.는 편안한 숙소를 제공합니다.
비즈니스 행사부터 기업 모임까지, Grand service apartment @ Times Square.는 귀하와 동료에게 필요한 완벽한 서비스와 시설을 제공합니다.
Grand service apartment @ Times Square.에서 귀하와 온 가족을 위한 다양한 엔터테인먼트 시설로 즐거운 시간을 보내세요. 가족 휴가를 위한 멋진 숙소입니다.
다른 곳에서는 거의 찾아볼 수 없는 Grand service apartment @ Times Square.의 역사적인 건물에서 특별한 숙박을 경험해 보세요.
장기 숙박을 계획하고 있다면 Grand service apartment @ Times Square.에 머무는 것이 올바른 선택입니다. 광범위한 시설과 훌륭한 서비스 품질을 제공하는 이 숙소는 분명히 집처럼 편안함을 느끼게 해줍니다.
모든 숙소에서 애완 동물을 허용하는 것은 아니지만 Grand service apartment @ Times Square.는 특별 정책으로 털복숭이 친구를 환영합니다. 이 애완 동물 친화적인 호텔은 애완 동물을 집에 두고 걱정할 필요 없이 휴가를 즐길 수 있도록 해줍니다.
친구와 함께 여행하는 것도 재미있지만, 혼자 여행하는 것도 나름의 장점이 있습니다. 숙소의 경우 Grand service apartment @ Times Square.는 숙박 중 프라이버시를 중요하게 생각하는 분들에게 적합합니다.
숙소의 피트니스 센터는 이곳에 머무는 동안 꼭 이용해봐야 할 곳입니다.
혼자 여행하든 사랑하는 사람과 함께 여행하든 수영장에서 즐겁고 편안한 하루를 보내세요.
최고의 스파 트리트먼트를 통해 최고의 휴식을 취하고 활력을 되찾으세요.
24시간 프런트 데스크에서 체크인부터 체크아웃까지, 또는 필요한 모든 지원을 제공합니다. 더 원하시는 것이 있으면 주저하지 말고 프런트 데스크에 문의하세요. 항상 고객을 위해 준비되어 있습니다.
숙소 공용 구역에서 Wi-Fi를 이용하실 수 있어 가족 및 친구들과 연결 상태를 유지하는 데 도움이 됩니다.
Grand service apartment @ Times Square.는 대부분의 숙소 투숙객에 따르면 훌륭한 편안함과 훌륭한 서비스를 갖춘 숙소입니다.
Grand service apartment @ Times Square.는 부킷 빈탕을 방문하는 여행객에게 현명한 선택입니다.
Grand service apartment @ Times Square. 모든 시설
수영장
로비
숙소 서비스
외관
침실
해야 할 일
- 성인을 위한 엔터테인먼트
- 어린이를 위한 엔터테인먼트
- 피트니스 센터
- 정원
- 온수 욕조
- 실내 수영장
- 도서관
- 마사지
- 야외 시설
- 야외 수영장
- 수영장 일광욕 의자
- 사우나
- 스파
- 한증탕
- TV 라운지
일반
- AC
- 연회
- 휴대품 보관소
- 패밀리 룸
- 로비 벽난로
- 히터
- 금연 객실
- 수영장
- 레크리에이션실
- 흡연 구역
- 테라스
호텔 서비스
- 컨시어지
- 환전소
- 얼리 체크인
- 24시간 리셉션 운영
- 24시간 보안
- 세탁 서비스
- 수하물 보관
- 로비에서 신문 제공
- 투어
접근성
- 장애인 이용 친화적
- 장애인용 장비
- 장애인용 욕실
- 장애인용 주차
- 장애인용 여행 경로
- 객실 내 접근성
- 롤인 샤워부스
비즈니스 시설
- 비즈니스 센터
- 비즈니스 시설
- 회의실
- 회의 시설
- 복사기
- 프로젝터
- 극장/강당
주변 시설
- ATM/뱅킹
- 미용실
- 식료품점
- 미용실
- 세탁
- 상점
- 슈퍼마켓
스포츠 및 레크리에이션
- 농구
- 피트니스 센터
- 실내 테니스장
- 야외 테니스장
- 탁구
- 테니스
공공 시설
- 주차
- 얼리 체크인
- 엘리베이터
- 레이트 체크아웃
- 안전 금고
- 공용 구역 WiFi
음식 및 음료
- 카페
- 무료 아침 식사
- 풀사이드 바
- 스낵
교통
- 주차(추가 요금)
- 안전한 주차
어린이 및 반려동물
- 탁아 서비스
- 보육 감독
연결성
- 무료 Wifi
- 공용 구역 WiFi(추가 요금)
셔틀 서비스
- 공항 송영(추가 요금)
- 공항 송영
가족 친화적인 시설
- 어린이 수영장
Grand service apartment @ Times Square. 숙박 정책 및 일반 정보
중요 사항
말레이시아 왕립 세관에서 발표한 바와 같이, 2023년 1월 1일부터 말레이시아 비거주자 또는 비영주권자인 모든 호텔 투숙객에게 관광세가 부과됩니다. 호텔에서 체크인 시 관광세를 징수할 예정입니다. 관광세는 객실당 1박당 10 RM입니다.
체크인/체크아웃 시간
체크인:
부터 14:00
체크아웃:
이전 12:00
호텔 정책은 아직 제공되지 않습니다.
일반 정보
인기 시설 | AC, 식당, 수영장, 24시간 프런트 데스크 운영, 주차, 엘리베이터, WiFi |
체크인/체크아웃 시간 | 14:00부터 - 12:00까지 |
Grand service apartment @ Times Square.에서 이용 가능한 객실 | 30 |
Grand service apartment @ Times Square.의 층수 | 45 |
Grand service apartment @ Times Square.의 다른 시설 | 성인을 위한 엔터테인먼트, 어린이를 위한 엔터테인먼트, 피트니스 센터, 정원, 온수 욕조 |
Grand service apartment @ Times Square. 에서 자주 묻는 질문
Grand service apartment @ Times Square.에서 어떤 시설을 이용할 수 있나요?
Grand service apartment @ Times Square.에는 AC, 식당, 수영장, 24시간 프런트 데스크 운영, 주차, 엘리베이터, WiFi 같은 최고의 시설이 있습니다.(일부는 추가 비용이 발생할 수 있습니다)
Grand service apartment @ Times Square.의 일반적인 체크인 & 체크아웃 시간은 어떻게 되나요?
Grand service apartment @ Times Square.의 표준 체크인 시간은 부터 14:00부터입니다. 가장 늦은 체크아웃 시간은 이전 12:00입니다
Grand service apartment @ Times Square.의 별점은 어떻게 되나요?
Grand service apartment @ Times Square.은 0.0성급 호텔입니다.
Grand service apartment @ Times Square.은 총 몇 층으로 되어 있나요?
Grand service apartment @ Times Square.은 총 45층으로 구성되어 있습니다.
Grand service apartment @ Times Square.에는 몇 개의 객실이 있나요?
Grand service apartment @ Times Square.에는 총 30개의 객실이 있습니다.
모두 보기
다른 투숙객의 더 많은 후기Grand service apartment @ Times Square.
전체 평가 및 리뷰 Grand service apartment @ Times Square.
Traveloka (30)
기타 소스 (70)
5.2
보통
70개 리뷰에서
청결
5.0
편안함
5.4
서비스
5.2
정렬 기준
가장 관련성 높은
선호 사항
기본
여행자 리뷰 Grand service apartment @ Times Square.
페이지당 리뷰 수
20
40
상위 리뷰
アデノ
6.0
/10
437주 전에 리뷰함
Expedia Group verified review
モノレールImbi駅直結のBerjaya Times Squareショッピングセンタービルと同じビルにあります。ショッピングセンター営業時間内はビル内を通ってモノレール駅まで行けますし、営業時間外も軒下を通ってモノレール駅まで移動できます。
最初のチェックインが難しいでしょう。駅やビルにホテル名の案内はありません。East Tower A の地上階にホテル出入口があります。"SERVICE SUITE" と書かれているショッピングセンター側からはチェックイン後でないと出入りできず、最初は外側から中に入ります。セキュリティーデスクに座っている人に、ホテル名を伝えて、ホテルスタッフの電話番号を教えてもらいます。そのスタッフに電話して、セキュリティーデスクまで来てもらいます。そして、部屋まで案内してもらいます。
以上の流れのため、早めにチェックインした方がよいでしょう。また、一般のホテルではチェックイン予定時刻より早く着いた場合に荷物を預かってもらえることがありますが、ここでは難しいです。
フロントデスクが存在しないため、チェックアウトの時間や方法をホテルスタッフと相談して決めることをおすすめします。
チェックインするとカードを２枚受け取ります。部屋の出入り用と、地上階の出入り用です。エレベーターで上がるときもセンサーにカードをあてる必要があります。
部屋は広く、家族やグループで過ごすのによいでしょう。一人や二人だと惜しいぐらいです。電気ボッドだけでなく、電子レンジもあり、自炊に向いています。
眺めがよく、West側のタワーが見えました。その手前にプールが見えます。プール利用時は１５階でおります。7:00AMから10:00PMまで利用できます。
バスタブとシャワースペースと両方がありました。お湯が出なかったので人によってはつらいかも。常夏のマレーシアではありますが。
利用手引きや案内書は特にありません。電気ポッドやカップなどは探せば見つかるでしょう。
ＴＶはＢＢＣとＮＨＫを見ることができました。
朝食会場はありません。前日のうちに買っておいてもよいし、周辺にコンビニが複数あります。
地元の人々の朝食の場を見たいなら、ICC Puduの店舗がおすすめです。朝５時から営業し、朝早くから大勢の人でにぎわっています。野菜や果物、生活雑貨なども売られています。歩いて１０分程度ですが、わかりやすい道順ではなく、案内は特にないため、道順を確認して明るいうちに行くことをおすすめします。
자세히 읽기
Verified traveler
2.0
/10
444주 전에 리뷰함
Expedia Group verified review
Not happy with the experience of check in. This is not a hotel, no check in counter, just a random guy in charge of the room. Not a good experience for us.
Verified traveler
2.0
/10
451주 전에 리뷰함
Expedia Group verified review
とにかくフロントで待たされ、荷物も預けることができませんでした。その上、チェックインするのに部屋を管理している代理店に自分で電話しろなど言われ、普通のホテルではありませんでした。とにかく最悪です。
Mohammed
2.0
/10
457주 전에 리뷰함
Hotels.com verified review
Never try that if you have self respect , u will lose it theee with the rude staff and horrible experience
jp
6.0
/10
460주 전에 리뷰함
Expedia Group verified review
Malaisié' Les gens très gentils au moins je vais très bien et magnifique un pays avoir
William
2.0
/10
460주 전에 리뷰함
Hotels.com verified review
The experience at this hotel was the worst I ever had! First off when we arrive at the hotel we are told that they are not the ones who took our bookings. So we went over to the residential side of the complex, this is where privately owned apartments are in a rental pool. We waited for almost a hour in the lobby before some one finally arrived to show us a room. The room, with out a doubt was in unfit for human occupation! Horrible absolutely horrendous! Filthy floors, walls bedding. The room was terrible. We where in shock! Tiles missing from the tub surround, not a broken seat on the toilet, there was no seat! When we left the room we told this fellow that it was terrible and we would not stay. No problem he says and that we could have a refund. We did not get a refund. It was only the kindness of Hotels.com who help with our dilemma. Thank you Hotels.com
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Hazman
6.0
/10
462주 전에 리뷰함
Hotels.com verified review
Bad experience. 1st, i never knew that the room that i choose was runs by the agent. Hotel front desk didnt assist me fully. She just told me to go to next tower and make a call to the agent. I have to find a shop that sell sim card to make call to the agent. 2nd, swimming pool. My request for a towel at the pool from the towel man been rejected due to i stay in the service apartment which run by the agent, not from the hotel. What i can say is that i did not know apartment run by the agent. Its didnt stated in the column when i book the room. The wifi in the room keeps goes missing. At one part its gone for 3 4 hours. Well that all i can say thou i still have alots to say. P/s... to duty manager shanti. Thks for listening my unhappiness on that particular day when i told u that i waited for more than 1 hour for someone to come to my room when the toilet cubicle gets choked.
자세히 읽기
Billy
2.0
/10
464주 전에 리뷰함
Expedia Group verified review
Check in with this hotel was terrible. The phone # on the web site is not ever working. The hotel staffs can't ever help us out. Lucky there was a guy we met at the lobby was able to give us the mobile# for the contact. We booked the rooms for 2 nights and we were using the same 2 towels for the two days. (This was all we get for the two days.) They didn't come to make the rooms. The bed sheets was dirty and the rooms smell terrible.
자세히 읽기
samantha
4.0
/10
464주 전에 리뷰함
Expedia Group verified review
Not known is a private owned apartment in Times Square Hotel! Was direct to tower A from the Hotel. The guard didn't give proper instruction, I told him I was not connect to wifi, can help to call the staff down. Told to go level 6 office. But the office staff said they are not dealing with this. Went back to him, confronted him. No choice to call but the line is not in use, then he give us the name and contact number. which is Danata travel and tours agency. Friendly staff bought us up back to tower B, thinking is hotel room, unfortunately is private owned apartment. First step in the room, I was stunned when I saw the stained sofa chairs and dinning chairs! After placed key deposit of RM $200 for two keys. I quickly check the entire room. Noted the TV and dinning chair was spoilt. I believe you guy knew what happened to the poor feedback of the "suites". Honestly I appreciated the great location. There is many room to improve. I will only return if Is better.
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Chun Kiong
2.0
/10
470주 전에 리뷰함
Expedia Group verified review
When we arrived, first we can't find any hotel counter.
We then asked the security, and the security pointed us to somebody.
We don't know whether we can trust the person, however the phone number for the hotel is not in service!!!!
We then forced to listen the person, and he told us they have no more room in the original venue.
Then he asked us to walked to a separate residential building behind the original location.
We then being put inside a room that totally different from the original description.
We booked a room with 1 twin bed plus 1 single bed.
It happened the new studio only has a twin bed, and after we asked, the staff gave us a mattress without any bedsheet or whatsoever.
Basically it was an very unpleasant experience. And we are very unhappy with the mismatch between our booking and actual room.
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Verified traveler
2.0
/10
483주 전에 리뷰함
Hotels.com verified review
We arrived at 2:30am to find our booking had been cancelled. There was no help except told to ring Expedia. The person who runs this has NOTHING to do with the hotel. They are privately owned and managed and are very run down and dirty. The actual hotel is on different floors and it is clean. I have contacted you to request a refund.
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Aussie Girl
4.0
/10
499주 전에 리뷰함
Expedia Group verified review
Stayed at BTS hotel many times with same apartment style set up. Stayed in apartment twice, this being 2nd time. Found it very clean HOWEVER with leaking TOILET BOWL (fixed immediately), not very good air cond and worst of all A DISGRACEFUL TOILET SEAT!!! it was so old they painted it with white paint!!! Have you ever sat on a painted toilet seat??? Obviously owner by a private owner who is more concerned re his every cent spent than the "western acceptable comforts" of the customer. I forgot to take the photo but don't take Room 32-13 run by "GRAND". Each name is run and owned by different owners/agent, there's no consistency, just one's luck!
Having said all that it's clean and cheap! I know it's clean as I cleaned it upon arriving and it shows it's clean.
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Verified traveler
6.0
/10
500주 전에 리뷰함
Expedia Group verified review
The hotel location is difficult to find.
Many people confuse between Tower A and B even taxi drivers
Even hotel room is large, however, facilities are old and dirty.
A bit disappointed with quite expensive cost
LOO
4.0
/10
501주 전에 리뷰함
Hotels.com verified review
Large room, but the furnitures and the interiors of the hotel are old, dusty and not well maintain. The wifi connection was super slow.
Verified traveler
10.0
/10
502주 전에 리뷰함
Hotels.com verified review
An excellent time spent here.
Totally recommnended ... Fabulous!
Great value for money!
Great location!
Great facilities!
Overall - no issues ... Nothing but praise
Verified traveler
8.0
/10
505주 전에 리뷰함
Hotels.com verified review
Meget flot værelse - faktisk en hel lejlighed. Fantastisk udsigt!. Dog ikke en del af et hotel, men vi forstod aldrig helt sammenhængen. Vi kunne ikke finde hotellet og søgte hjælp på hotel på samme adresse, men andet navn. En af de mennesker, der arbejdede ringede til en fyr, der efter 10 minutter dukkede op og fulgte os til værelset (gennem det andet hotel). I receptionen på dette hotel,var man meget uvillig til at hjælpe os og vi kunne ikke opbevare bagagen, men måtte efterlade den på værelset og afhente den senere på et kontor i et shoppingcenter. Vi var noget bekymrede! Vi opdagede heldigvis at shoppingcenteret lukkede ½ time før vores aftalte afhentningstidpunkt, så vi var der i god tid og fik bagagen.
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Verified traveler
4.0
/10
507주 전에 리뷰함
Expedia Group verified review
個人所有のマンションをホテルとして経営してることを知らずにブッキング。
チェックインもフロントでは無く、ロビーにもセキュリティで入れない。
担当者を電話で呼び出して、チェックイン手続きする。
ようやく、カードを貰い部屋へ案内される。
床の絨毯が汚い。
Wi-Fiも、オーナーが入金して無くて初日は使えず。翌日入金してもらう。
ルームサービスも出前があるだけ。
シャワーも壊れていて初日はお湯が出なかった。翌日修理。
ボデーソープが無く小ちゃい石鹸だけ。
ベッドメイキングは毎日されていたけど、シーツは毎日交換されていたか定かでは無い。
タオルの交換も日に日に減っていく。
トイレットペーパーも補充は翌日。
オーナーホテルなので、ホテルの清掃係は何もしてくれない。と言うか出来ない。
唯一救われたのは、担当の方が非常に親切でした。出来ることは何でもトライしてくれた。
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Christian
2.0
/10
507주 전에 리뷰함
Hotels.com verified review
La chambre réservée s'est avérée être dans un état catastrophique de délabrement et de saleté. Devant nos mines déconfites, le loueur (qui au passage n'est pas l'hotelier mais un gestionnaire de sous-location) nous en a attribué une autre, en meilleur état et un peu plus propre. Cela étant, les chambres ou appartements ne correspondent que de très loin à la description du site et ne sont absolument pas "Non-fumeurs" . A éviter.
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ELFY SHAHROM
6.0
/10
508주 전에 리뷰함
Hotels.com verified review
For its average.. Strategic location but can improve on facilities like provide ironing tools and parking free.
ponkster
2.0
/10
509주 전에 리뷰함
Expedia Group verified review
We get there and have to wait for somebody to show up.No check in desk
A guy shows up and takes us to a room (not desirable) and gives an option to see the other room which we took (was better).
Tv didn't work properly had no hot water for 1 day and after dinner came back and Internet gone
Hard to find anybody to fix issues.
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페이지당 리뷰 수
20
40
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전체 평가 및 리뷰 Grand service apartment @ Times Square.
Traveloka (30)
기타 소스 (70)
5.2
보통
70개 리뷰에서
청결
5.0
편안함
5.4
서비스
5.2
정렬 기준
가장 관련성 높은
선호 사항
기본
여행자 리뷰 Grand service apartment @ Times Square.
페이지당 리뷰 수
20
40
상위 리뷰
アデノ
6.0
/10
437주 전에 리뷰함
Expedia Group verified review
モノレールImbi駅直結のBerjaya Times Squareショッピングセンタービルと同じビルにあります。ショッピングセンター営業時間内はビル内を通ってモノレール駅まで行けますし、営業時間外も軒下を通ってモノレール駅まで移動できます。
最初のチェックインが難しいでしょう。駅やビルにホテル名の案内はありません。East Tower A の地上階にホテル出入口があります。"SERVICE SUITE" と書かれているショッピングセンター側からはチェックイン後でないと出入りできず、最初は外側から中に入ります。セキュリティーデスクに座っている人に、ホテル名を伝えて、ホテルスタッフの電話番号を教えてもらいます。そのスタッフに電話して、セキュリティーデスクまで来てもらいます。そして、部屋まで案内してもらいます。
以上の流れのため、早めにチェックインした方がよいでしょう。また、一般のホテルではチェックイン予定時刻より早く着いた場合に荷物を預かってもらえることがありますが、ここでは難しいです。
フロントデスクが存在しないため、チェックアウトの時間や方法をホテルスタッフと相談して決めることをおすすめします。
チェックインするとカードを２枚受け取ります。部屋の出入り用と、地上階の出入り用です。エレベーターで上がるときもセンサーにカードをあてる必要があります。
部屋は広く、家族やグループで過ごすのによいでしょう。一人や二人だと惜しいぐらいです。電気ボッドだけでなく、電子レンジもあり、自炊に向いています。
眺めがよく、West側のタワーが見えました。その手前にプールが見えます。プール利用時は１５階でおります。7:00AMから10:00PMまで利用できます。
バスタブとシャワースペースと両方がありました。お湯が出なかったので人によってはつらいかも。常夏のマレーシアではありますが。
利用手引きや案内書は特にありません。電気ポッドやカップなどは探せば見つかるでしょう。
ＴＶはＢＢＣとＮＨＫを見ることができました。
朝食会場はありません。前日のうちに買っておいてもよいし、周辺にコンビニが複数あります。
地元の人々の朝食の場を見たいなら、ICC Puduの店舗がおすすめです。朝５時から営業し、朝早くから大勢の人でにぎわっています。野菜や果物、生活雑貨なども売られています。歩いて１０分程度ですが、わかりやすい道順ではなく、案内は特にないため、道順を確認して明るいうちに行くことをおすすめします。
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Verified traveler
2.0
/10
444주 전에 리뷰함
Expedia Group verified review
Not happy with the experience of check in. This is not a hotel, no check in counter, just a random guy in charge of the room. Not a good experience for us.
Verified traveler
2.0
/10
451주 전에 리뷰함
Expedia Group verified review
とにかくフロントで待たされ、荷物も預けることができませんでした。その上、チェックインするのに部屋を管理している代理店に自分で電話しろなど言われ、普通のホテルではありませんでした。とにかく最悪です。
Mohammed
2.0
/10
457주 전에 리뷰함
Hotels.com verified review
Never try that if you have self respect , u will lose it theee with the rude staff and horrible experience
jp
6.0
/10
460주 전에 리뷰함
Expedia Group verified review
Malaisié' Les gens très gentils au moins je vais très bien et magnifique un pays avoir
William
2.0
/10
460주 전에 리뷰함
Hotels.com verified review
The experience at this hotel was the worst I ever had! First off when we arrive at the hotel we are told that they are not the ones who took our bookings. So we went over to the residential side of the complex, this is where privately owned apartments are in a rental pool. We waited for almost a hour in the lobby before some one finally arrived to show us a room. The room, with out a doubt was in unfit for human occupation! Horrible absolutely horrendous! Filthy floors, walls bedding. The room was terrible. We where in shock! Tiles missing from the tub surround, not a broken seat on the toilet, there was no seat! When we left the room we told this fellow that it was terrible and we would not stay. No problem he says and that we could have a refund. We did not get a refund. It was only the kindness of Hotels.com who help with our dilemma. Thank you Hotels.com
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Hazman
6.0
/10
462주 전에 리뷰함
Hotels.com verified review
Bad experience. 1st, i never knew that the room that i choose was runs by the agent. Hotel front desk didnt assist me fully. She just told me to go to next tower and make a call to the agent. I have to find a shop that sell sim card to make call to the agent. 2nd, swimming pool. My request for a towel at the pool from the towel man been rejected due to i stay in the service apartment which run by the agent, not from the hotel. What i can say is that i did not know apartment run by the agent. Its didnt stated in the column when i book the room. The wifi in the room keeps goes missing. At one part its gone for 3 4 hours. Well that all i can say thou i still have alots to say. P/s... to duty manager shanti. Thks for listening my unhappiness on that particular day when i told u that i waited for more than 1 hour for someone to come to my room when the toilet cubicle gets choked.
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Billy
2.0
/10
464주 전에 리뷰함
Expedia Group verified review
Check in with this hotel was terrible. The phone # on the web site is not ever working. The hotel staffs can't ever help us out. Lucky there was a guy we met at the lobby was able to give us the mobile# for the contact. We booked the rooms for 2 nights and we were using the same 2 towels for the two days. (This was all we get for the two days.) They didn't come to make the rooms. The bed sheets was dirty and the rooms smell terrible.
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samantha
4.0
/10
464주 전에 리뷰함
Expedia Group verified review
Not known is a private owned apartment in Times Square Hotel! Was direct to tower A from the Hotel. The guard didn't give proper instruction, I told him I was not connect to wifi, can help to call the staff down. Told to go level 6 office. But the office staff said they are not dealing with this. Went back to him, confronted him. No choice to call but the line is not in use, then he give us the name and contact number. which is Danata travel and tours agency. Friendly staff bought us up back to tower B, thinking is hotel room, unfortunately is private owned apartment. First step in the room, I was stunned when I saw the stained sofa chairs and dinning chairs! After placed key deposit of RM $200 for two keys. I quickly check the entire room. Noted the TV and dinning chair was spoilt. I believe you guy knew what happened to the poor feedback of the "suites". Honestly I appreciated the great location. There is many room to improve. I will only return if Is better.
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Chun Kiong
2.0
/10
470주 전에 리뷰함
Expedia Group verified review
When we arrived, first we can't find any hotel counter.
We then asked the security, and the security pointed us to somebody.
We don't know whether we can trust the person, however the phone number for the hotel is not in service!!!!
We then forced to listen the person, and he told us they have no more room in the original venue.
Then he asked us to walked to a separate residential building behind the original location.
We then being put inside a room that totally different from the original description.
We booked a room with 1 twin bed plus 1 single bed.
It happened the new studio only has a twin bed, and after we asked, the staff gave us a mattress without any bedsheet or whatsoever.
Basically it was an very unpleasant experience. And we are very unhappy with the mismatch between our booking and actual room.
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Verified traveler
2.0
/10
483주 전에 리뷰함
Hotels.com verified review
We arrived at 2:30am to find our booking had been cancelled. There was no help except told to ring Expedia. The person who runs this has NOTHING to do with the hotel. They are privately owned and managed and are very run down and dirty. The actual hotel is on different floors and it is clean. I have contacted you to request a refund.
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Aussie Girl
4.0
/10
499주 전에 리뷰함
Expedia Group verified review
Stayed at BTS hotel many times with same apartment style set up. Stayed in apartment twice, this being 2nd time. Found it very clean HOWEVER with leaking TOILET BOWL (fixed immediately), not very good air cond and worst of all A DISGRACEFUL TOILET SEAT!!! it was so old they painted it with white paint!!! Have you ever sat on a painted toilet seat??? Obviously owner by a private owner who is more concerned re his every cent spent than the "western acceptable comforts" of the customer. I forgot to take the photo but don't take Room 32-13 run by "GRAND". Each name is run and owned by different owners/agent, there's no consistency, just one's luck!
Having said all that it's clean and cheap! I know it's clean as I cleaned it upon arriving and it shows it's clean.
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Verified traveler
6.0
/10
500주 전에 리뷰함
Expedia Group verified review
The hotel location is difficult to find.
Many people confuse between Tower A and B even taxi drivers
Even hotel room is large, however, facilities are old and dirty.
A bit disappointed with quite expensive cost
LOO
4.0
/10
501주 전에 리뷰함
Hotels.com verified review
Large room, but the furnitures and the interiors of the hotel are old, dusty and not well maintain. The wifi connection was super slow.
Verified traveler
10.0
/10
502주 전에 리뷰함
Hotels.com verified review
An excellent time spent here.
Totally recommnended ... Fabulous!
Great value for money!
Great location!
Great facilities!
Overall - no issues ... Nothing but praise
Verified traveler
8.0
/10
505주 전에 리뷰함
Hotels.com verified review
Meget flot værelse - faktisk en hel lejlighed. Fantastisk udsigt!. Dog ikke en del af et hotel, men vi forstod aldrig helt sammenhængen. Vi kunne ikke finde hotellet og søgte hjælp på hotel på samme adresse, men andet navn. En af de mennesker, der arbejdede ringede til en fyr, der efter 10 minutter dukkede op og fulgte os til værelset (gennem det andet hotel). I receptionen på dette hotel,var man meget uvillig til at hjælpe os og vi kunne ikke opbevare bagagen, men måtte efterlade den på værelset og afhente den senere på et kontor i et shoppingcenter. Vi var noget bekymrede! Vi opdagede heldigvis at shoppingcenteret lukkede ½ time før vores aftalte afhentningstidpunkt, så vi var der i god tid og fik bagagen.
자세히 읽기
Verified traveler
4.0
/10
507주 전에 리뷰함
Expedia Group verified review
個人所有のマンションをホテルとして経営してることを知らずにブッキング。
チェックインもフロントでは無く、ロビーにもセキュリティで入れない。
担当者を電話で呼び出して、チェックイン手続きする。
ようやく、カードを貰い部屋へ案内される。
床の絨毯が汚い。
Wi-Fiも、オーナーが入金して無くて初日は使えず。翌日入金してもらう。
ルームサービスも出前があるだけ。
シャワーも壊れていて初日はお湯が出なかった。翌日修理。
ボデーソープが無く小ちゃい石鹸だけ。
ベッドメイキングは毎日されていたけど、シーツは毎日交換されていたか定かでは無い。
タオルの交換も日に日に減っていく。
トイレットペーパーも補充は翌日。
オーナーホテルなので、ホテルの清掃係は何もしてくれない。と言うか出来ない。
唯一救われたのは、担当の方が非常に親切でした。出来ることは何でもトライしてくれた。
자세히 읽기
Christian
2.0
/10
507주 전에 리뷰함
Hotels.com verified review
La chambre réservée s'est avérée être dans un état catastrophique de délabrement et de saleté. Devant nos mines déconfites, le loueur (qui au passage n'est pas l'hotelier mais un gestionnaire de sous-location) nous en a attribué une autre, en meilleur état et un peu plus propre. Cela étant, les chambres ou appartements ne correspondent que de très loin à la description du site et ne sont absolument pas "Non-fumeurs" . A éviter.
자세히 읽기
ELFY SHAHROM
6.0
/10
508주 전에 리뷰함
Hotels.com verified review
For its average.. Strategic location but can improve on facilities like provide ironing tools and parking free.
ponkster
2.0
/10
509주 전에 리뷰함
Expedia Group verified review
We get there and have to wait for somebody to show up.No check in desk
A guy shows up and takes us to a room (not desirable) and gives an option to see the other room which we took (was better).
Tv didn't work properly had no hot water for 1 day and after dinner came back and Internet gone
Hard to find anybody to fix issues.
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페이지당 리뷰 수
20
40