머큐어 쿠알라룸푸르 글렌마리

The room is clean and comfy with a big sofa and round table. A few restaurants and mamak at the next building. The downside is the water rush out from bathroom during shower and wet the floor outside. Secondly, there is no working desk in the room. I was there for work trip so it was a bit inconvenient with just the sofa and round table for me to check my emails. Other than that all good

Its ok to stay here if you working around the area , only have few eateries at the building in front of the hotel.

Nice quiet hotel. Around industrial park which is good to just walk to office if they are close by

Room condition is good enough and clean

It is far form the city.

Had trouble to connect to the internet. Called the front desk and said the manager would assist me but the manager didn’t appear till the day I checked out. At last, my husband helped me out. Iron and iron board are by request. Overall, it was a good stay.

Very clean and good hospitality..second time stay in this hotel

Good

amazing property, clean and staff were super friendly :)

Good

had a 5 nights stay and it was nice :) (+) breakfast spread was good, hotels provide affordable lunch buffet and some dinner options. room generally clean with comfy bed & pillow, theres a very cute kampong boy artwork too. staff service are friendly. walking distance to nearby mamak stall and small shops. (ok-ok) sunway pyramid is about 10 mins drive, nearest airport would be subang. it would be better if they can vacuum some dust off the floor carpet thorougly. (-) location is still developing. therefore, not that good -lack of accessibility coz the only way in and out from the hotel area is either driving or taking a Grab ride. far from city centre and KLIA.

Good value

One of the best hotels I’ve stayed in

Let's see. We started staying in this hotel not due to location but the reputation they had as a Accor brand. We found this 2 years ago while booking for a company trip and we were impressed with their service and the rooms. They staff was polite, and quick thinking. We have stayed a couple more times after that. Today during check in I must say we were totally disappointed with the service. From the front counter to the supervisor to the Director of Sales who did not call me back. Even after promising. I do not know if I will want to stay here again.

Checkin took a long time. Checkin is often like applying for a passport or visa - you’re tired, hungry and you need another 10 mins to get your room key. It’s not this hotel per se, but many take altogether too long. Why not use the information I provided when booking? Nice hotel, very local crowd and near the industrial area. Taxis were easy to get. Hotel had good food, and a pool gym and rooftop bar - a nice place to chill after a long day. They were not consistent with water to the room, and on arrival they knocked and gave me stuff for my room fridge…(which should have been there already maybe?). Overall though, I was happy to be there (the A/C is set to 18° in the common areas so bring a sweater!).

Stayed for 1 night. Overall it was okay except there was issue with the aircon. It took 30 nearly 1hr to send the electrician guy up to fix the issue. The toilet has no locks. So it's a little not toddler friendly cause they will just open the door while you're trying to shower or your toilets. Other than that, the room is cozy and nice.

The property and service was awesome. Only one thing that kinda annoyed me which was the water that leaked out of the shower. Other than that we give 5 star.

Everything was ok until the check in....the door was faulty and the manager told the staff to use force to push the door....all you cqn do is just offer a next room immediately? Can't you. Poor junior staff gotta just follow her leader's instruction? What hospitality is that?

Clean and quiet to stay, good for business when you need to quite place to rest.

Value for money. Calm area over the weekend