샹그릴라 골든 샌즈 페낭

첵아웃하는데 30분 이상 기다릴 만큼 대응하는 직원이 부족하고 청구된 비용에 대한 설명도 부족함. 직원 친절하지 않음.

The staff were very kind and the hotel itself was well managed

전체적으로 깔끔하며 수영장도 깨끗하게 관리되어 좋았습니다. 해변과 바로 연결되어 휴양지로 최고입니다.

해변 근처에 있어서 위치는 좋았습니다. 아쉬움점은 프로그램이 시행되지않아서 좀 많이 아쉬웠습니다.

청소가 되어 있지 않았고 낡은 가구 , 타올... 올드한 분위기 리모델링 공사중인 호텔이라 페인트 냄새가 방으로 유입 되기도 했다

차이니즈 뉴이어라 그런지 호텔이 많이 어수선하고 시끄러웠습니다.

스쿨홀리데이 가족용호텔이라 엄청 번잡함. 레노중이라 페인트칠 함. 먼지도 많고 바닥차고. 호텔직원들 친절 관리만 잘되어잇을뿐 그외의 부족한 부분이 너무나 많음

페링기 해변에 좋은 위치에 있는 리조트. 주변에 야시장이 볼거리이며 교통도 나름 편리함.

상당히 낡았지만 입지나 조경이 뛰어남

가장 싼 방으로 예약해서 그런지 ..^^ 뷰가 정말 별로였어요. 탁트인 뷰가 아니고 지붕이 바로앞에 가려진 뷰. 그리고 화장실이 매우 좁고 샤워하기 약간 불편한 구조였지만 그래도 불편하진 않았어요. 방 청결 이런건 다 괜찮았고, 근데 룸 클린 서비스나 이런거 보면 다른 호텔들에 비해서 대충 해주는 느낌을 약간 받았어요 ^^. 그래도 수영장이랑 바다랑 이어진 구조가 넘 맘에 들었고, 수영장에 3m풀도 있어서 좋았어요.

위치는 바투페링기라서 휴양에 적합합니다.객실은 기본수준으로 냉장고 있으나 미니바는 없고 욕조있고요 어매니티 기본적인 샴푸린스 바디샤워 로션 칫솔정도 있습니다. 조지타운과는 30분 정도거리고요. 바로앞에도 식당이있어 좋았어요. 오래된 리조트이기는 하나 잘 유지되고 있습니다. 수영장 선베드 충분하고 조식은 가짓수는 많지만 딱히 먹을것은 없었어요. 가격대비 시설 좋았고 휴양목적으로 재방문의사 있습니다.

좋았어요 수영장이 일찍 문을 닫는거빼구요

청결상태가 약간 부족한듯 합니다. 저희 방만 그런지 모르겠지만, 조식은 나름 만족 합니다

Le personnel est très attentionné et c’est un hôtel idéal pour les familles. Malheureusement, la plage n’était pas comme sur la photo

This is the most outdated Shangri la resort in the region. The room badly need a refurbishment. Service is lacking in sincerity compared to Singapore and Cebu. Used cups in front of room during check in. Requested for baby amenities but did not arrive. VIP benefits on dining are very restricted. Recommend to look somewhere else.

Good: Waterslides were great for little kids. Hotel was clean and orderly. The staff was friendly. Walking distance to some local food stalls. The included breakfast was good. They made airport pickup and dropoff easy with their contractor, even for my family of 7 that was traveling. Be sure to request a van with shoulder seat belts if you care. 1 had them, 1 only had lap belts. Bad: Be sure you get what you want and request at check in. I clarified what kind of room that I needed a month before arrival. It was not complicated. King room ocean view, murphy bed, baby cot. I had to go back to the front desk 4 times before the Manager was able to help me get what was already agreed upon. My other 2 rooms were acceptable because they did not have special requests. The food for order by the pool was not very good and expensive. I guess this is expected of a resort. The food across the street was much better and significantly cheaper. The kid's club required payment and an adult to sit there. Personally, I have never seen this before at a name brand resort. It is usually included in the cost and an adult does not have to sit there. It kind of defeats the purpose of a kid's club.

Nice location and well kept. Beach is washed out, but pool was nice.

We were able to relax in a room with a nice view of the ocean and pool. The breakfast buffet was delicious with international dishes. It was convenient to have a good hawker within walking distance.

hope to provide tap for wuduk. for edely to pray. tq for the praying matt. the no 1 premier hotel to provide muslim friendly. shangri la have the best housekeeping manager.

Extremely disappointing experience—not up to Shangri-La standards. We had to change rooms twice, resulting in packing and unpacking three times. Each room had severe issues: significant ant infestations in the bathrooms, peeling bathtubs, mouldy grout, and an overwhelming chemical smell after maintenance sprayed rooms with guests still inside. Staff were unhelpful, defensive, and offered no genuine solutions or apologies. Definitely not worth the price or the reputation of the Shangri-La brand.