Smile Hotel Chow Kit PWTC

We would like to thank you for your feedback. We are pleased to hear that your stay with us was an excellent one and that our standards are on par with your expectations.

Dear Guest, Thank you for taking the time to tell us about your experience at the Smile Hotel. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. Your feedback on the check in experience is duly noted. Please accept our profound apologies where the shortfall has been highlighted the respective department for corrective measures. At Smile Hotel, we strive to provide a superior service experience for every customer; Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.